Skyzer Ingenico 5100, Operating Manual

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SKYZER TECHNOLOGIES PAGE 2 OF 81
INGENICO 5100 ANZ VERSION 4.8 OPERATING GUIDE Version 1.1
TABLE OF CONTENTS
1 INTRODUCTION.............................................................................................................................. 6
2 HARDWARE OVERVIEW ................................................................................................................. 6
2.1 T
HE
INGENICO 5100 T
ERMINAL
.....................................................................................................6
2.1.1 Features of the i5100 ............................................................................................................7
2.1.2 The i5100 Keyboard ..............................................................................................................8
2.1.2.1 Green/ENTER Key ................................................................................................................. 9
2.1.2.2 Yellow/CLEAR Key................................................................................................................ 9
2.1.2.3 Red/CANCEL Key................................................................................................................. 9
2.1.2.4 FUNCTION Key ...................................................................................................................... 9
2.1.2.5 FEED Key ............................................................................................................................... 9
2.1.2.6 'Soft' Function Keys............................................................................................................... 9
2.1.2.7 Alphanumeric Key Entry ...................................................................................................... 9
2.1.3 Card Reader ........................................................................................................................10
2.1.3.1 Magnetic Stripe Card.........................................................................................................10
2.1.3.2 Smart Card (IC Card) .........................................................................................................10
2.2 T
HE
INGENICO
I
3010 P
INPAD
.....................................................................................................11
2.2.1 Features of the i3010 Pinpad ............................................................................................12
2.2.2 The i3010 Keyboard ............................................................................................................13
2.2.2.1 Keypad ................................................................................................................................13
2.2.2.2 Green/ENTER Key ................................................................................................................14
2.2.2.3 Yellow/CLEAR Key...............................................................................................................14
2.2.2.4 Red/CANCEL Key................................................................................................................14
2.2.2.5 Function Key........................................................................................................................14
2.2.2.6 Feed Key..............................................................................................................................14
2.2.2.7 'Soft' Function Keys..............................................................................................................14
2.2.3 Port Layout ...........................................................................................................................14
2.2.4 Installation of an i3010 Pinpad .........................................................................................15
3 PASSWORDS................................................................................................................................. 17
4 SETUP ............................................................................................................................................ 18
4.1 FLOWCHART CONFIGURATION .............................................................................................18
4.1.1 Overview: Procedure to Activate ANZ Terminal...........................................................18
4.1.2 Dial-Up Configuration Flowchart .....................................................................................20
4.1.3 TCP-IP (Broadband)/Dial Backup Configuration Flowchart.......................................21
4.1.4 TCP-IP (Broadband) Configuration Flowchart ..............................................................22
4.1.5 Multi Merchant Configuration Flowchart .......................................................................23
4.2 EFTPOS CONFIGURATION .......................................................................................................24
4.2.1 Dial-Up Configuration (Continued from page 24) .......................................................25
4.2.2 TCP/IP with Dial Back-up Configuration (Continued from page 24)........................26
4.2.3 TCP/IP Configuration (Continued from page 24).........................................................28
4.3 MULTI-MERCHANT CONFIGURATION ....................................................................................30
4.3.1 To Deactivate Multi-Merchant Configuration...............................................................31
4.4 RESET MERCHANT CONFIGURATION (MEMORY RESET)......................................................32
4.5 REMOTE KEY INJECTION (RKI) .................................................................................................33
4.5.1 Remote Key Injection (RKI) Initialisation..........................................................................33
4.6 ENABLE/DISABLE TERMINAL FUNCTIONS ...............................................................................34
4.7 CONFIGURE RECEIPT HEADER AND FOOTER........................................................................36
4.8 RESTART TERMINAL ...................................................................................................................38
5 OPERATION OF TERMINAL........................................................................................................... 39
5.1 MERCHANT LOGON.................................................................................................................39
5.1.1 Pending Reversal ................................................................................................................39