SKY BLUE Hosted VoIP, User Manual

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SkyBlue Hosted VoIP
User Guide
Making calls 2-1
2 Making calls
2.1 Internally
To call another person in your business, lift the handset and dial the other
person's extension. This is typically a 3, 4 or 5 digit number
Note that depending on your phone type and configuration, the call may not
complete automatically once you have finished dialing. For example, you may
need to hit the Dial key once you have dialed the number.
If you dial someone using an intercom code, your telephone system may be
configured to show you the name of the person you are calling once their line
starts ringing so that you can check you have dialed the right code.
2.2 Externally
To call a number outside of your business, lift the handset and dial the phone
number.
Note that depending on your phone type and configuration, the call may not
complete automatically once you have finished dialing. For example, you may
need to hit the Dial key once you have dialed the number.
2.3 Emergency calls
In an emergency lift the handset and dial the emergency number for your locale,
for example 911. If you need to dial a code when calling an external number,
you will also need to dial that code before calling the emergency number.
Note that depending on your phone type and configuration the call may not
complete automatically once you have finished dialing. For example, you may
need to hit the Dial key once you have dialed the number.
Depending on the configuration of your telephone service, making an
emergency call may trigger a notification to be sent to someone in your
organization to alert them that you have made an emergency call. This may be
done to ensure that the emergency services can be directed to the correct
location on your business premises or to discourage the making of hoax calls.
2.4 Speaker phone
To make a call using your speaker phone, either press the Speaker key or leave
the handset on-hook and dial the number of the person you want to call,
followed by the Dial key.