SKY BLUE Hosted VoIP, User Manual

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SkyBlue Hosted VoIP
User Guide
Other phone features 8-1
8 Other phone features
8.1 Speed dials
Your SkyBlue phone system supports three different types of speed dials.
1. Depending on your phone model, keys on your phone can be configured to
automatically call certain destinations. To configure these keys for speed
dials, see Section 20.
2. Another sort of speed dial is where you dial a short number (1 or 2 digits),
which is configured to call a regular extension or phone number. To
configure these speed dials, see Section 13.2.
3. Your phone system also supports Short Codes. These are short (usually 3, 4
or 5 digit) numbers which are speed dials that can be used and are the same
on any phone in your business. They are set up by your administrator and
you can view them in CommPortal. See Section 13.4 for how to do this.
8.2 Monitoring other lines
Some models of phones let you monitor the status of other extensions in your
business. A key and a lamp on your phone will be associated with that other
extension.
If there is no call in progress on that extension, the lamp will not be lit.
If a call is ringing on that extension, the lamp will blink quickly.
If a call is on hold on that extension, the lamp will blink slowly.
If a call is in progress on that extension, the lamp will be lit solidly.
If you want to answer a call that is ringing on the extension you are monitoring,
pick up your handset and press the key for that extension. You will be
connected to the caller.
You can also use these keys as speed dials for the other extension. To call the
other extension when there is no call in progress on it, pick up your handset
and press the key for that extension.