SKY BLUE Hosted VoIP, User Manual

Page: 13 / 93

SkyBlue Hosted VoIP
User Guide
5-2 Advanced call handling
4. Alternatively wait until the person has answered before completing the
transfer by pressing the Transfer .
5.5 Three Way Conferencing
To conference a third person into a regular two-way phone call, follow these
steps.
1. When in a regular call, press the Conference key.
2. Dial the person you want to join your call.
3. Once this person has answered press the
Conference
key again to set up
the three-way call.
5.6 Parking a call
Parking a call places the call on hold in a "park orbit" so that the call can be
retrieved from another phone. Depending on your phone type, there are two
ways of parking a call.
1. If you have keys on your phone for parking calls, when in a call press the key
of the park orbit where you want the call parked. The call will now be parked
and you may now replace the handset.
2. If your phone doesn't have dedicated call park keys, follow these steps:
Initiate call transfer by pressing the Transfer key.
Dial the Call Park access code *50 .
Listen to the park orbit number where the call will be parked.
Complete the call transfer by pressing Transfer again.
If you have keys on your phone for parking calls these keys will indicate via a
light or icon when a call is parked against that orbit.
5.7 Retrieving a parked call
Depending on your phone type, there are two ways of retrieving a parked call.
1. If you have keys on your phone for parked calls, pick up the handset and
press the key of the park orbit where the call is parked.
2. If you don't have dedicated call park keys lift the handset and dial the Call
Retrieve access code *51 followed by the park orbit number.
For example, to retrieve a call parked on orbit 701, you should dial *51701 .