88
construction elements, …can
cause reflections
deteriorating the wireless
signal.
Obstacles between dongles
and Base unit cause
lowering of the wireless
strength and quality.
Change the orientation of
the antennas at the rear
panel of base unit to the
transmitter direction.
Remove or limit as much as
possible all obstructions
between the transmitters
and base unit.
Avoid to place the Base-unit
in (metal) cabinets,
suspended ceilings, under
tables or in adjoining rooms.
Can’t get the “WirelessMedia” run
when plug the transmitter to lap-
top
When you are using
“WirelessMedia” for the first
time on your laptop or for
guests, you have to copy the
Launcher program
“
WirelessMedia windows.
Exe”
or “
WirelessMedia
macOS. app”
for first on
your Laptop /PC. Run this
Starter-program. You can
run the Starter App without
Admin-rights.
There are 2 possibilities to load
the
Starter-program, see chapter
7.4.
Best is: download the App
via
LAN or Wi-Fi
of Base-unit.
When the Launcher program is
preinstalled one time,
“WirelessMedia” is ready to use
later immediately.
Bad connection at USB port
on the lap-top
Reconnect to the USB port
Try another USB port
Reboot the lap-top
Some types of USB devices
might be blocked as the
company policy.
USB port setting on the lap-
top might limit the usage of
high power USB device
when on battery power.
If possible, change the USB port
policy on the lap-top
Low video performance
(sharpness, audio and video
dropouts, video stream is
jerking, …)
The media-player is not
ideal.
The video quality also
depends on the computing
power of the PC / laptop and
the interaction and CPU load
with other running software
applications.
A laptop in battery mode
can be switched to reduced
Use another media-player
(VLC player…), another
browser.
Update the software of your
Video-player to the latest
version.
Reduce the CPU usage of
other software applications.
Lower the screen resolution
of the Laptop.
