Technical support
B.2 Troubleshooting
SIMATIC IPC847E
Operating Instructions, 10/2018, A5E43920357-AA
199
B.2.3
Problems with RAID systems
Problem
Cause
Remedy
The RAID software reports the
following errors:
•
The RAID plug-in failed to
load, because the drive is
not installed.
•
The Serial ATA plug-in
failed to load, because the
driver is not installed cor-
rectly.
•
The Intel
®
Storage Con-
sole was unable to load a
page for the following rea-
son:
–
A plug-in did not pro-
vide a page for the se-
lected device
–
A plug-in failed to load
RAID is not activated
The messages have no negative effect on the opera-
tion of the device and can be ignored.
Acknowledge the messages.
RAID is activated
Install the software again with the help of the sup-
plied data storage medium.