Operating the device
5.6 Remote maintenance of the device
SIMATIC IPC847E
86
Operating Instructions, 10/2018, A5E43920357-AA
5.6
Remote maintenance of the device
5.6.1
Remote maintenance functions
Remote maintenance of the devices is carried out using Intel® Active Management
Technology (iAMT), which is integrated in the hardware and firmware of the computer, and
with the SIMATIC IPC Remote Manager software.
Through remote access to SIMATIC IPCs, system or program errors can be eliminated,
program updates can be performed and firmware/BIOS settings can be made from a control
room (without on-site presence). Access is possible even if the operating system no longer
starts.
Several remote maintenance functions of iAMT are listed as examples below:
Function
Description
Remote operation
(keyboard video mouse
redirection)
With KVM Redirection, you can control SIMATIC IPCs remotely even if
they have no operating system or a defective operating system.
A KVM remote session is always possible with the KVM server integrat-
ed in the firmware. This allows you to restart the IPC and change firm-
ware/BIOS settings remotely.
Remote power manage-
ment
SIMATIC IPCs can be turned on and off and restarted from another PC.
IDE redirection
An ISO file on the Help Desk PC can be integrated and used on the
SIMATIC IPC as a DVD drive.
An ISO file contains a memory image of the content of a CD or DVD
structured in the ISO 9660 format.
Remote booting
A SIMATIC IPC can be booted remotely from a bootable ISO file made
available by another PC.
Requirement
The following requirements must be met for use of the remote maintenance functions:
●
A device with a processor with iAMT technology
●
A configured management engine (ME)
●
The computer must be connected to the power supply system and the network
Configuring iAMT
You configure iAMT with Intel® Management Engine BIOS Extension (MEBx) in the
firmware.
You can find information on this in the detailed firmware/BIOS description, see Important
instructions and manuals for operating the device (Page 11).
Software for remote maintenance of the device
You can find information about the software for remote maintenance of the device and its
documentation under:
●