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Maintenance and diagnostics 

The NW8204 maintenance and diagnostic tool

73

Building Technologies 

 

A6V10062437_a_en

Fire Safety & Security Products 

 

30.06.2013

This file is always present, and contains detailed technical information about the 

behaviour of the software application running on the NK8000. For example, if it wasn’t 

possible to open an internal queue during the initialisation phase, that message is 

saved to this file. 
The information in this file is not meant to be used by filed engineers on site. In case of 

technical problems, the DIAGNO.LOG file can be transmitted to the technical support 

for a specific analysis. 
EEProm.LOG  
You create this file by selecting the Save EEProm on File button. This file contains 

information about the NK8000 hardware status stored on the EEProm. For example, if 

it wasn’t possible to use the serial interface on COM3 because the serial add-on board 

is broken, that message is saved to the EEProm. 

 

 

Note: Every time you select the Save EEProm on File button, you overwrite any 

existing EEProm.LOG file. 

A detailed description of the EEProm log entries is provided in the table here below. 

 

ID  

Message text  

Meaning  

EV_EEPROM_NULL 

— 

EV_EEPROM_INIT 

EEProm initialization 

EV_EEPROM_START 

NK8000 unit restart 

EV_EEPROM_NOT_ALIGNED 

EEProm not aligned 

EV_EEPROM_NO_ETH_INIT 

Ethernet initialization failed 

EV_EEPROM_TAMPER_OPEN 

NK8000 unit box opened 

EV_EEPROM_TAMPER_CLOSE 

NK8000 unit box closed 

EV_EEPROM_NO_SER0_INIT 

COM1 initialization failed 

EV_EEPROM_NO_SER1_INIT 

COM2 initialization failed 

10 

EV_EEPROM_NO_SER2_INIT 

COM3 initialization failed 

11 

EV_EEPROM_NO_SER3_INIT 

COM4 initialization failed 

12 

EV_EEPROM_SER0_ERROR 

COM1 error 

13 

EV_EEPROM_SER1_ERROR 

COM2 error 

14 

EV_EEPROM_SER2_ERROR 

COM3 error 

15 

EV_EEPROM_SER3_ERROR 

COM4 error 

16 

EV_EEPROM_DATE_TIME 

Date and time changed within delta threshold 

17 

EV_EEPROM_NEW_DATE_TIME 

Date and time changed over delta threshold 

18 

EV_EEPROM_RESET 

Reset command 

19 

EV_EEPROM_EMERGENCY 

Restart in emergency mode 

20 

EV_EEPROM_FTP_SESSION 

FTP session opened 

21 

EV_EEPROM_CONFIG_CHANGE 

Configuration file changed 

22 

EV_EEPROM_SW_CHANGE 

Software version changed 

23 

EV_EEPROM_CPU_CHANGE 

CPU changed 

Summary of Contents for NK8222

Page 1: ...Building Technologies Fire Safety Security Products NK8000 MP 4 60 NK8222 NK8223 NK8225 NK8231 NK8232 NK8235 Installation Function Configuration Commissioning Safety Regulations ...

Page 2: ......

Page 3: ... limits 14 3 3 NK822x system limits 15 3 4 NK823x system limits 16 4 Structure and functions 18 4 1 NK822x hardware 18 4 1 1 Front panel 18 4 1 2 Internal DIP switches 19 4 1 3 Internal jumpers 20 4 1 4 Serial interfaces 20 4 1 5 LON interface 21 4 1 6 Ethernet interface 23 4 1 7 I2C interface I O and power supervision 23 4 2 NK823x hardware 24 4 2 1 Front panel 25 4 2 2 Internal DIP switches 26 4...

Page 4: ...onfiguring IP settings via NW8202 58 8 Testing the configuration 62 8 1 Checking the DMS NK82xx connection s 62 9 Maintenance and diagnostics 63 9 1 Kernel update 63 9 2 SNMP monitoring 64 9 3 The NK8000 maintenance and diagnostic tool 64 9 4 The NW8204 maintenance and diagnostic tool 65 9 4 1 Launching NW8204 from DMS host 66 9 4 2 File commands 69 9 4 3 Diagnostic functions 69 9 4 4 Uploading di...

Page 5: ...nd training in the field of safety and security at least a moderate level of familiarity with the Siemens Building Technologies product line and experience with the installation configuration and commissioning of security management systems Documentation resource information The DMS8000 Documentation Resource Information and Glossary Guide assembles important information regarding documentation re...

Page 6: ... to personal injuries or damage caused by Improper and or incorrect use Disregard of safety instructions in the documentation or on the product Poor maintenance or a lack of maintenance We have checked the contents of this manual for agreement with the hardware and software described Since deviations cannot be precluded entirely we cannot guarantee full agreement However the data in this manual ar...

Page 7: ...de additional information or helpful hints Caution This is a Caution message and indicates that minor or moderate injury or property damage may occur if a procedure is not followed Warning This is a Warning message and indicates that a serious injury or a severe equipment and property damage may occur if a procedure is not followed Cross references to other information in printed material are indi...

Page 8: ...ew NK8231 CEI adapter improved NK8232 and NK8235 functions BACnet and I2C I O still not supported Network tunnelling for remote CS6 configuration on NK822x A6V10062437_a_en 12 2009 NK8000 MP4 20 01 NK8232 and NK8235 released with some limitations A6V10062437_a_en 06 2009 NK8000 MP4 20 NK8232 and NK8235 announced IIS security and Lockdown tool ...

Page 9: ...iemens Building Technologies products are developed and produced in compliance with the relevant international and European safety standards This document provides warnings and recommendations specific to NK8000 products Any additional country specific or local safety standards and or regulations that apply concerning project planning installation operation and device disposal must also be taken i...

Page 10: ... local legislation must be observed The NK8000 units have been manufactured as much as possible from materials that can be recycled or disposed of in a manner that is not environmentally damaging However they contain parts batteries that require disposal in a controlled waste stream according to local environmental standards and or regulations 1 5 Modifications to the system design and the product...

Page 11: ...NK823xs The NK823x series includes NK8231 CEI Interface for a single subsystem LAN WAN Dial up CEI 79 communication unit supporting one subsystem connection over RS232 line as well as onboard I O and locally connected DF8000 I O modules Note NK8231 is intended for use with MM2000 Management Stations which are only available in the Italian market NK8232 Ethernet port single LAN WAN BACnet IP CMSDL ...

Page 12: ...re the interactions should only be used in applications where they are not in conflict with EN54 standards or national guidelines or regulations e g not for common control of remote transmission devices Note NK8231 and NK8237 do not support interactions Both local and network wide interactions are supported for a restricted list of subsystems FS20 Sinteso Fire control units this subsystem is not s...

Page 13: ...cations Front panel 25 NK823x vitality green LED twice blinking if logging is running SD card 32 NK823x units are equipped with a 16 GB SD card for network communication logging Kernel update 63 Kernel update procedure checking of available memory space added SNMP monitoring 64 SNMP port is closed by default by NK823x firewall Diagnostic functions 69 Status information for NK823x logging firewall ...

Page 14: ...its per NS8210 Note Please contact customer support for configurations above 100 NK82xx NS8210 Transport protocols NS8210 supports the transport protocols CMSDL IP or CEI 79 5 for communication with the Ethernet Ports Note The cryptography option is only supported with the CEI 79 5 protocol Multiple host configurations are only supported with the CMSDL IP protocol 3 2 NS8011 driver system limits N...

Page 15: ...PU module Only one connection to a local unit intrusion access control fire gas detection CCTV control units is allowed The second line can be used for a local host or a dial up connection In all NK822x models the first serial port can be configured as an RS232 interface using connector COM1 or as an RS485 interface using connector CN4 Interaction capabilities NK822x provides programmable interact...

Page 16: ...anagement system host NK8235 The maximum number of serial lines is 4 allowing connection up to 4 local units intrusion access control fire gas detection CCTV control units Two serial lines are available on the mainboard and two on an expansion module The serial lines can also be used for a local host a dial up host or a Modbus RTU connection to a 3rd party Modbus master device Note The two serial ...

Page 17: ...ait configurable 0 6500 sec Max of typical interactions 1 6 triggers 1 4 effects 500 Total of field points used in triggers effects 5000 Max of field points interactions that can be combined in a trigger expression 255 Modules locally connected via I2C Up to 4 DF80xx modules in total 1 DF8090 Power supply supervision module Up to 4 DF8020 relay output modules Up to 4 DF8040 non supervised inputs m...

Page 18: ... s Left Side LED s The five LED s on the left side are from top to bottom Power LED green Power hardware controlled Vital functions LED green Software vitality Blinking 1 flash core software running Tamper LED bicolour Unit tamper Red means tamper alarm hardware controlled Green means tamper disabled from management station Download LED red Network diagnostics Off status OK Blinking 1 flash missin...

Page 19: ...rial network interface Blinking 5 flashes trouble with DLL or RCLOCK file s On critical hardware fault Right Side LED s The four LED s on the right side are from top to bottom Name Function Com1 Status Com1 Com2 Status Com2 Com3 Status Com3 Com4 Status Com4 Red RX Green TX 4 1 2 Internal DIP switches The internal DIP switches enable a download session via FTP using a default IP address Internal sw...

Page 20: ...ubly terminated bus topology 1 2 3 4 5 NK822x internal DIP switch and jumpers Item Description 1 DIP Switches 2 Reset button 3 JP6 enable LON resistor 4 Tamper switch 5 JP3 disable tamper or connect to external tamper 4 1 4 Serial interfaces NK8223 NK8225 although the maximum number of serial lines is 4 they are not always used There are two serial lines available on the base module and two on an ...

Page 21: ... PC 104 LON adapter The NK822x processor board is equipped with a standard PC 104 interface for sys tem expansion This is used for the LON add on board Note There are two revisions of LON interface boards which have different LED indications and different rotary switch settings Before checking the LEDs or setting the physical LON address with the rotary switch check the revision of the board you a...

Page 22: ...unit there are 4 rotary switches for LON addressing LON physi cal address 0 1 2 3 4 5 6 7 8 9 A B C D E F 0 1 2 3 4 5 6 7 8 A B C D E F 0 1 2 3 4 5 6 7 8 9 A B C D E F 0 1 2 3 4 5 6 7 8 A B C D E F 0 1 2 3 4 5 6 7 8 9 A B C D E F 0 1 2 3 4 5 6 7 8 A B C D E F 0 1 2 3 4 5 6 7 8 9 A B C D E F 0 1 2 3 4 5 6 7 8 A B C D E F Subnet Node 9 9 9 9 L H L H H L H L CD00251 Rev A boards CD00251 Rev B boards ...

Page 23: ...rface and an RJ 45 connector A green LED internal flashes when data is received or transmitted Back Ethernet connector on NK822x 4 1 7 I2C interface I O and power supervision This interface allows for a direct support of Direct digital input output One or two DF8040 CF9040 input modules One DF8020 CF9020 output module Power supply supervision One DF8090 power supply supervision module All modules ...

Page 24: ...ription 1 LEDs 2 I2C connector to I O modules See figure NK822x power connections see NK822x hardware installation 37 for the NK822x power connections using the power supervision module For more information about the DF8000 Input Output modules including installation details see documents DF8000 Datasheet document no A6V10081184 and DF8000 ICC document no A6V10081388 4 2 NK823x hardware The NK823x...

Page 25: ...g Blinking 2 flash core software running and logging function active Tamper LED bicolour Unit tamper Red means tamper alarm hardware controlled Green means tamper disabled from management station Download LED red Network diagnostics Off status OK Blinking 1 flash missing identification from NS8xxx Blinking 2 flashes not used Blinking 3 flashes FTP channel open default mode for switch settings see ...

Page 26: ...dbus Master watchdog expired On critical hardware fault Right Side LED s The four LED s on the right side are from top to bottom Name Function Com1 Status Com1 Com2 Status Com2 Com3 Status Com3 Com4 Status Com4 Red RX Green TX 4 2 2 Internal DIP switches The internal DIP switches S101 enable a download session via FTP using a default IP address Internal switch Functions DIP switch 1 Default mode n...

Page 27: ...oducts 30 06 2013 4 2 3 Internal jumpers The internal jumpers are used for X115 When closed it disables the box tamper alarm Internal DIP switch and jumpers NKM8001 A1 mainboard Item Name Description 1 S101 DIP Switches 2 S1 Reset button 3 S2 Tamper switch 4 X115 When closed it disables the box tamper alarm ...

Page 28: ...d with two serial lines available on the main board NK8235 4 this model is equipped with 4 serial interfaces two on the main board and two on an expansion module COM3 and COM4 do not support the hardware handshaking signals for modem control Rx TX and GND only Note In all NK823x models the first and the second serial port can be configured as an RS232 interface using connector COM1 and COM2 or as ...

Page 29: ...er supply Circuit 2 external power supply 1 Input 1 Mains failure 2 Input 2 Battery fault 3 Input 3 Power supply fault 4 Common 5 Val 6 Val X102 1 2 3 4 5 6 4K7 100R X102 1 2 3 4 5 6 4K7 100R X101 onboard relay output Pin Signal Circuit 1 Common 2 NO 3 NC X101 1 2 3 NO NC 4 2 7 I2C interface I O and power supervision The I2C interface X111 allows for a direct support of Up to 4 DF80xx modules in a...

Page 30: ...x hardware installation 46 for more information on the connection of I O modules to the NK823x DF8090 Power Supply Supervision DF8090 is a module designed for monitoring a 12V DC power supply It can detect the conditions listed below shown on the DF8090 local panel and report them to NK823x and in turn to management station see the following Mains failure no 220VAC Battery low Power supply failure...

Page 31: ...8000 ICC document no A6V10081388 4 2 8 Ethernet interfaces The NK823x main board is equipped with two Ethernet interfaces The two RJ 45 connectors also include 2 LEDs yellow and green reporting the LAN status as follows Yellow LED if on a 100 Mbps link is active Green LED flashing when data is received or transmitted 2 Back 1 Ethernet connectors Item Description 1 Ethernet 1 2 Ethernet 2 4 2 9 USB...

Page 32: ...K823x main board is equipped with a 16 GB SD card The SD card slot is located below the CPU module and can be accessed only by removing the plastic housing The SD card can be used to log data about network communications see Network Connectivity Guide document no A6V10359485 SD card slot location on the mainboard Item Description 1 SD card slot ...

Page 33: ...ed in a protective housing away from dust high temperature and humidity vibrations and impacts Conditions and power supply should match the specific requirements given in the Technical Data section on the specific NK82xx model datasheet Network requirements Ethernet IEEE 802 3 10Base T 100Base T also possible for NK823x RJ 45 connection Fixed IP address DHCP not supported Stable network with guara...

Page 34: ...n in the Technical data section of the NK8000 datasheet NE8001 power requirements Item Power supply requirement Input voltage 100 240 Vac 50 60Hz Input current 2A Note A switch box including a bipolar cut out phase neutral is required in the electrical installation 5 1 2 NE8000 hardware installation The cabinet is typically wall mounted A proper support must be provided for the maximum weight see ...

Page 35: ...ound Phase Neutral Input VAC 1 5 mm2 wires VAC power connection Wires pass through 20 mm cut out holes at the top of the cabinet see Figure Top view of NE8000 cabinet and continue behind the cabinet to pass through the rear side cavity to the entrance hole see Figure Wiring 1 Front view of cabinet arrow indicates cut out holes and Figure Wiring 2 Entrance hole indicated by arrow where they should ...

Page 36: ...Wiring 1 Front view of cabinet arrow indicates cut out holes Wiring 2 Entrance hole indicated by arrow 5 1 2 1 NK8021 modem mounting in an NE8000 cabinet 1 Screw in the modem holder brackets using the holes provided in the back of the cabinet 2 Slide the modem plate into the brackets 3 Align the holes in the sides of the modem plate with the clips on the front of the brackets and then press down o...

Page 37: ...e LON bus is on CN3 3 If used set appropriate I2C addresses for I O modules Input modules DF8040 have addresses 1 or 2 Output module DF8020 has address 1 Power supply supervision module DF8090 factory set to address 8 4 Connect and install the modules then connect the I O points to the modules For more information about the DF8000 Input Output modules including installation details see documents D...

Page 38: ... Products 30 06 2013 Top view Back 1 8 5 1 2 1 1 2 3 4 5 NK822x electrical interfaces top view Item Name Description 1 LON Status LEDs 2 CN1 Ethernet 3 CN2 Not used 4 CN3 Power and LON 5 CN4 RS485 in place of COM1 Note Connectors in Figure NK822x electrical interfaces top view are valid for NK8222 NK8223 and NK8225 ...

Page 39: ...ing Technologies A6V10062437_a_en Fire Safety Security Products 30 06 2013 Bottom view 1 2 3 4 Serial RS232 interfaces Item Name Description 1 COM 3 2 COM 4 3 COM 1 In place of CN4 4 COM 2 Note NK8222 and some NK8223 NK8225 configurations do not include COM3 COM4 ...

Page 40: ...ections CN3 Power supply CN4 RS485 1 DF8090 BATTERY POWER SUPPLY 27Ah 12V Vin Voltage In Vout Voltage Out Batt Battery Vin Batt Vout NK822x power connections CN1 Ethernet connector A standard RJ45 connector connects Ethernet Category 5 or 6 UTP cabling is best suited Ethernet connections Pin Assignment 1 TX 2 TX 3 RX 4 n c 5 n c 6 RX 7 n c 8 n c ...

Page 41: ...nectors RS232 lines are connected to 9pin D Sub connectors female type RS232 connectors Pin Assignment NK822x COM 1 4 NK823x COM 1 2 NK8235 4 COM 3 4 1 CD CD 2 RXD RXD RXD 3 TXD TXD TXD 4 DTR DTR 5 GND GND GND 6 DSR DSR 7 RTS RTS 8 CTS CTS 9 RI RI CN3 LON connection CS6 Guarto LON connections Pin Assignment 1 2 3 4 LON A 5 LON B A LON TP FT 10 network segment can be set up for bus or free topology...

Page 42: ...ubly terminated bus topology that can be enabled by closing the internal jumper JP6 See Internal jumpers 19 and LON interface 21 Note Please refer to the Echelon Manual for detailed specification on how to set up a LON network http www echelon com Support documentation section Engineering Bulletins Media Wiring DIN Rail Installation The modules are supplied in a plastic box that can be easily atta...

Page 43: ...ions Tamper Download Diagnostic Com 1 Com 2 Com 3 Com 4 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 DF8090 DF8040 DF8040 DF8020 PW MAINS AC DC LOW BATT BATT FUSE 1 2 3 4 NK822x I2C bus addresses Item Description 1 Address setting factory setting address 8 2 Address setting factory setting address 1 3 Address setting address 2 4 Address setting factory setting address 1 ...

Page 44: ... Products 30 06 2013 Installation in subsystem housing without DIN rail NK82xx can be installed without the plastic box using the specific mounting kits for CS11 CS440 and SI410 NK822x can also be installed in CS6 NK822x mounting option for CS11 AlgoRex Note For more details see document no 008725 CS11 EP7F Planning ...

Page 45: ... installation NK822x hardware installation 5 45 Building Technologies A6V10062437_a_en Fire Safety Security Products 30 06 2013 NK822x mounting option for CS6 Guarto NK822x mounting option for SI410420 Intrunet ...

Page 46: ...NK8232 If used in place of COM1 the RS485 interface is on X104 If used in place of COM2 the RS485 interface is on X105 3 If used connect the power supply supervision module DF8090 4 If used connect the onboard I O signals 5 Connect power supply See Figure Power connections if using a DF8090 power supply supervision module WARNING Do not connect or disconnect any device when the device is powered o...

Page 47: ...fety Security Products 30 06 2013 6 X103 Power supply 7 X104 RS485 in place of COM1 8 X105 RS485 in place of COM2 Bottom view 1 2 3 4 Serial RS232 interfaces bottom view Item Name Description 1 COM 3 2 COM 4 3 COM 1 In place of X104 4 COM 2 In place of X105 Note COM 3 COM 4 is only available on NK8235 4 ...

Page 48: ...0 BATTERY POWER SUPPLY 27Ah 12V Vin Voltage In Vout Voltage Out Batt Battery Vin Batt Vout NK823x power connections WARNING There is a risk of explosion if the battery is replaced with an incorrect battery type Use 27Ah 12V batteries Dispose of the used battery at a recycling point in accordance with local environmental standards and regulations X103 Power Supply Power connections Power supply Pin...

Page 49: ...connector connects Ethernet Category 5 or 6 UTP cabling is best suited Ethernet connections Pin Assignment 1 TX 2 TX 3 RX 4 n c 5 n c 6 RX 7 n c 8 n c X101 Onboard I O Output Relay Onboard I O output relay Pin Assignment 1 Common 2 NO output 3 NC output X102 Onboard I O Inputs Onboard I O inputs Pin Assignment 1 Input 1 Mains failure 2 Input 2 Battery fault 3 Input 3 Power supply fault 4 Common 5 ...

Page 50: ...e top of the rail and pressing it in on the opposite side To detach the box pull downward on the tab located at the rear of the module The I O modules are mounted the same way Note Before removing the box carefully disconnect the flat cable bus of the I2C module as well as the power supply cables I2C interface 1 2 3 4 SIEMENS NK8235 Power Vital functions Tamper Download Diagnostic Com 1 Com 2 Com ...

Page 51: ...IN Rail NK8237 can be installed without the plastic box into the control unit cabinet In this case the NKA8011 A1 mounting plate may be needed NK823x can be installed without the plastic box using the specific mounting kits available for CS11 CS440 and SI410 Note that the NKA8011 A1 mounting plate is also needed together with the specific mounting kits NKA8011 A1 mounting plate ...

Page 52: ...e A6V10359485 MM8000 Release Notes A6V10062509 2 Install the NW8202 tool 54 3 If required for diagnostics install the NW8204 tool 55 6 2 Composer tool Composer tool can be installed using the standard DMS8000 DVD If you just need to commission an NK8237 you can choose the Composer GW Tool NK8237 installation option which is a light version of Composer with only the functionalities required for com...

Page 53: ...ch Composer by selecting the shortcut icon on your desktop if available When you start Composer for the first time the following window displays Composer server selection Note To see this window every time you start Composer deselect the Hide this dialog check box Do one of the following Click Local then OK to confirm that you want a local server connection Click Browse to connect to another serve...

Page 54: ...cts Management window displays Projects Management window The Project Market Package version is indicated in parentheses Note 1 To access the Projects Management window from an open project select Tools Projects Management from the Main menu Note 2 To return to the project double click on it in the Projects Management tree or select it and then click Open icon 6 4 NW8202 IP configuration download ...

Page 55: ... exe file from the following directory InstallationDir Utilities NW8202 with the default installation folder being C Program files DMS8000 assuming an English version of Windows To install the NW8202 tool on a service PC do the following 1 Logon to computer as Administrator for details ask network administrator 2 Insert the DMS8000 DVD 3 Select the Support Tools option 4 Select Install NW8202 exe ...

Page 56: ...erating system Network Configuration including TCP IP protocol 6 5 3 NW8204 installation You can install the NW8204 tool when you install the DMS You can also install it separately on a different PC such as a service PC at a later time On a DMS8000 system you launch NW8204 by selecting the NW8204 exe file from the following directory InstallationDir Communication Layer NK8210WebServer NW8204 with ...

Page 57: ...ceeding to the configuration checklist that follows The following abbreviations are used in the checklists DMS CG DMS8000 Network Connectivity Guide document no A6V10359485 DMS ICC Product specific e g MM8000 Installation Configuration Commissioning Guide Items needed for configuration Danger Management software installed see DMS ICC Composer installed see DMS CG Service PC with Cat 5 crossed twis...

Page 58: ...ems Network and Sharing Center Windows 7 b Double click Local Area Connection c Click the Properties button d Select Internet Protocol TCP IP e Click the Properties button f Make note of the current IP address before replacing it with the new one 2 Click OK to restart PC when prompted 3 Remove the cover of the NK82xx to be configured press the 4 white tabs to the rear of the left and right sides o...

Page 59: ...n download tool 8 Click Download The Download Procedure window is displayed 9 Follow the instructions displayed Note On the NK823x unit connect the network cable on Ethernet port 1 Note Note the different dip switch depending on the NK82xx model set dip switch n 2 for NK822x and dip switch n 1 for NK823x NW8202 IP configuration download instruction window ...

Page 60: ...ck Ethernet connector on NK822x Back Connect Ethernet cables on NK823x While the download is being performed the FTP Diagnostic window is displayed with the current status of the download Once the operation has been performed a final status notification and instruction window will be displayed NW8202 download status window FTP status OK ...

Page 61: ...played in the final instruction window Note Set dip switch n 2 for NK822x and dip switch n 1 for NK823x 11 Disconnect the NK82xx from the PC and replace the cover 12 Repeat steps 3 10 for the next NK82xx 13 Reset the Service PC IP address back to the original address Now the NK82xx is reachable from the DMS and is ready to receive the full configuration download which is performed from Composer ...

Page 62: ...x to ensure that it communicates with the DMS The way in which you check depends on the type of DMS MM8000 shows the link status of a network unit as Reachable or Not reachable In case of communication failure a Fault event is generated and all the data point conditions that cannot be aligned with field status belonging to the NK8000 units and to the subsystems connected through those units are gr...

Page 63: ...ate 2 Click Update Kernel At that point the tool performs a number of preliminary checks Namely It verifies whether the NK823x firmware is compatible with the new Kernel If not a message will instruct you to download a new firmware and try updating the Kernel again It verifies whether the existing Kernel is older the same or newer then the new Kernel and prompts you to confirm the update It verifi...

Page 64: ... or tool the NW8204 tool is contained in the DMS8000 DVD The other the NK8000 Web Server tool is available via Internet Explorer Note The Web Server tool is available for NS8210 only Use NW8204 and or Composer based monitoring tools for NS8011 BACnet IP driver Both tools have the same NW8204 functionalities Note There are slight differences in the NW8204 graphic user interface installed vs Web In ...

Page 65: ...e functions detailed in this section are available in Composer See DMS Network Connectivity and DMS Video Connectivity Guides NK8000 sections 9 4 The NW8204 maintenance and diagnostic tool The NW8204 is a powerful maintenance and diagnostic tool In the event that a problem occurs during or after NK8000 configuration you use the NW8204 maintenance tool s FTP File Transfer Protocol and diagnostic in...

Page 66: ...g You need to install the NW8204 maintenance tool via the DMS8000 DVD on the host DMS before proceeding if it is not already installed For NW8204 installation instructions see NW8204 maintenance and diagnostic tool 55 1 Select Start Programs NW8204 NW8204 executable file Note On Windows 7 it might be needed to launch NW8204 with Run as administrator depending on your system security settings You a...

Page 67: ...IP Address Note Inserting an incorrect IP address causes the following window to appear If you receive this message select OK and re type the IP Address If you want to enter the NK8000 default IP address 192 168 9 41 you can use the menu Set Default IP Address instead of typing it 3 Select Open Connection NW8204 opens a FTP session on the NK8000 and lists all files available on the NK8000 flash di...

Page 68: ...ay user login window see step 1 Available through Host menu in NK8000 Web Server NS8210 tool 2 About Displays the version of the NW8204 tool Available through Host menu in NK8000 Web Server NS8210 tool 3 Local File Browse for a local copy of DIAGNO LOG or EEPROM LOG to analyse troubleshoot a remote NK82xx admin user only 4 Set Default IP Address See step 2 5 Send Default Configuration File See Men...

Page 69: ...les see Uploading diagnostic files 72 Delete rename file Delete or Rename the selected file in the NK8000 Refresh Update the file list Properties Display the detailed properties if the selected file Download Reset NK Download a file that forces the NK8000 to perform a software reset Edit Configuration File Edit View the INI file containing the NK8000 configuration Edit Diagno log Edit View the dia...

Page 70: ...d time NK Vitality Opens a window which shows the current status of the NK8000 point image NW8204 Vitality window The window can be updated manually by pressing the Refresh button You can use it to check if status changes are sent correctly from NK8000 for example from the tamper switch Read DLL Version Reads all subsystems configured Displays a dialog box with a list of configured subsystems orga...

Page 71: ...rd installed NK822x Serial LON NH8002 NH8010 installed NK822x Read Memory Displays the amount of RAM in bytes available on the NK8000 Note This functionality is not available in the NK8000 Web Server NS8210 tool Read Connected IP Reads the IP address of the last host PC that was connected to the selected port Note This functionality is not available in the NK8000 Web Server NS8210 tool Pressing th...

Page 72: ...t command needed to safely remove the mass storage device Set as Log storage set the selected device USB mass storage device or SD card if both are available on the system as the active storage device Set Default Log Restores the NK823x log settings as set in Composer Protocol Info Opens the NK Protocols window which allows to configure the NK823x logging on the fly see Using log files 75 Read Log...

Page 73: ... you overwrite any existing EEProm LOG file A detailed description of the EEProm log entries is provided in the table here below ID Message text Meaning 0 EV_EEPROM_NULL 1 EV_EEPROM_INIT EEProm initialization 2 EV_EEPROM_START NK8000 unit restart 3 EV_EEPROM_NOT_ALIGNED EEProm not aligned 4 EV_EEPROM_NO_ETH_INIT Ethernet initialization failed 5 EV_EEPROM_TAMPER_OPEN NK8000 unit box opened 6 EV_EEP...

Page 74: ..._PIC24_FLASH_FAILU RE PIC24 microcontroller init failed to write the microcontroller flash memory 44 EV_EEPROM_PIC24_PROGRAMM ED PIC24 microcontroller init wrote a new firmware into the microcontroller flash memory 45 EV_EEPROM_PIC24_WRONG_HEX PIC24 microcontroller init detected a wrong firmware into the microcontroller 46 EV_EEPROM_HW_FAILURE Unable to retrieve information from the EEProm or from...

Page 75: ...ng 1 Click the Upload Log button 2 Select the source media Usb or SD from the Media drop down list in the Source section 3 In the Filtering Criteria section of the Upload Log window select the filtering criteria that fit your needs Period section you can select a time frame select the Enable criteria check box to enable this criterion Category section you can select the information categories you ...

Page 76: ...king the Abort Log Upload button Note The log file can be imported as CSV file in a spreadsheet application in order to be analyzed by expert users Technical Support Changing the active mass storage device on the fly If two mass storage devices are available on your system USB and SD card you can change on the fly the active storage device Proceed as follows 1 Right click the inactive mass storage...

Page 77: ...again the SD card as the active log storage In such a case you need to manually set the SD card as the active log storage Configuring the logging function on the fly To configure the log files on the fly do the following You need to be logged in as admin see Launching NW8204 from DMS host 66 about different user types 1 Click the Protocol Info button 2 In the NK Protocols window select the protoco...

Page 78: ...ginal logging configuration saved in Composer 9 4 6 Menu Send Default Configuration File Sends a default configuration file containing only the new IP configuration to the NK8000 This function allows the download of a default configuration file with new IP parameter settings to any reachable NK8000 while NW8202 assumes that the NK8000 is set to default IP address before downloading the new configu...

Page 79: ... as the NW8204 tool Both tools however communicate to the NK82xxs differently Thus the NK8000 Web Server tool provides an additional communication layer in the event of NW8204 communication failure Note The Web Server tool is available for NS8210 only no support for NS8011 BACnet IP driver 9 5 1 Launching the NK8000 Web Server Preparation To access the NK8000 Web Server application you need to sat...

Page 80: ...t where you want to store the utility 6 Select Finish If you install IIS after installing MM8000 MK8000 you must perform the following steps to reset the registry keys 1 Press Start Run to open the Run windows 2 Browse to the folder installation folder Utilities Bat 3 Select NK8210ConfigurationTool exe 4 In the Open field of the Run window add the parameter i at the very end 5 The final command sh...

Page 81: ...vice FTP the only ones required NK8000 Web Server For more information refer to Microsoft documentation e g http support microsoft com kb 325864 Note IIS and Lockdown tool configuration must be performed by personnel adequately trained on Windows services and all settings must be agreed with IT department Launching NK8000 Web Server The NK8000 Web Server application is launched via the Internet Ex...

Page 82: ...mote control commands The lower frame of the NS8210 utility window displays a list of NK82xx branches in the NK8000 networ The following colour code applies Green lines NK823x units that are properly connected Yellow lines connections that are being established Red lines communication problem Light blue lines branches that are set out of scan Pop up command menu for a single NK82xx branch ...

Page 83: ...ne of the NK82xx unit Vitality Get and show the status of the NK82xx unit in a pop up window Note The command menu options are reduced if the selected branch is not connected or is set as out of scan Send commands to all NK82xx units by selecting the NK8000 icon on the top left and clicking the command in the pop up menu The command list includes Get the NS8210 Log Files Upload and show the NS8210...

Page 84: ...sponding NK82xx units being marked Fig 49 At that point using the Marked branches filtering option allows for showing the selected unit only The list of searching criteria includes Branch number Specify the branch number For example 132 as the following figure Branch description Enter the description name or the first letter of name Multiple matches an occur Branch network address Specify the IP a...

Page 85: ...switch 2 to ON Check network connections LAN Diagnostic information about the LAN state can be obtained from different layers Link state LED of Repeater or Ethernet adapters gives you information about the physical connection and the speed of the Ethernet link 1 Select Start Programs Accessories Command Prompt 2 Choose from the following commands Command Meaning ipconfig all Shows comprehensive in...

Page 86: ...using LON repeaters RS232 Diagnostic information about the RS232 state can be obtained from the LEDs placed on the front panel of NK82xx Typical problems of RS232 communication are Mix of RXD TXD lines Line length exceeds the maximum of 15m Disturbances caused by ground loops Solve problems of exceeding line length by using RS232 line drivers Fibre optic converters RS422 converters 9 6 3 Control u...

Page 87: ... CS6 Guarto configuration is set to 1 To be checked with the CS6 tool SWE6 for Guarto in node CerCom Bus properties of node Management Station Note If these settings are incorrect you will have no communication in run time though no error message will be generated 9 6 5 No fault generated by network failure MP3 15 and higher If you do not receive a fault from an NK8000 when a network failure has o...

Page 88: ...er a built in firewall protection see Network Connectivity Guide document no A6V10359485 Critical Operating System updates should also be installed whenever they are available and required for security and or system stability refer to Microsoft Windows Updates web services DMS8000 software and tools have shown good compatibility with most popular antivirus and security suite applications In the in...

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Page 90: ...tional Headquarters Gubelstrasse 22 CH 6301 Zug Tel 41 41 724 24 24 www siemens com buildingtechnologies 2013 Copyright Siemens Switzerland Ltd Technical specifications and availability subject to change without notice Document ID A6V10062437_a_en DMS8000 Technical Material Edition 30 06 2013 Section 2 ...

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