Conducting calls – with multiple users
63
Step by Step
Placing the first call on hold and answering the sec-
ond call
Answer the second call.
Talk to the second caller. The first caller waits. His call is
on hold. You can now
• toggle between the two callers (
Æ
page 64) or
• set up a conference (
Æ
page 65).
Ending the second call
a
Press the On-hook key. Your handset rings.
c
Press the Talk key to talk to the first caller again.
Ending the first call
a
Press the On-hook key. The first call is ended. Your
handset rings.
c
Press the Talk key and answer the second call.
Override
You need to speak to an internal user urgently, even
though his line is busy. The "Override" function allows
you to interrupt the ongoing call to pass on a message.
p
The user is busy.
> <
[
Select the menu item and confirm.
Both the colleague and the other party hear a warning
tone.
You can speak immediately.
Accept call
OVERRIDE
Note:
To override, you must have the appropriate class
of service.
Override is not possible if the called party is pro-
tected by the Privacy function.