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Problem
Finding the cause
Solution
No hot water can be dispensed.
Does the “Child protection” LED
light up?
The child protection feature is
switched on. Deactivate the child
protection feature.
Does the “Hot water” LED light
up?
If not, switch on the hot water
operation mode. To do so, press
and hold the selection but-
ton (Hot water) for approx.
3 seconds.
Is the appliance connected to the
electric power supply circuit?
If not, connect the appliance in
accordance with the specifica-
tions on the ratings plate.
The heating system is
malfunctioning.
Please contact customer service.
No water flows out or the set
water volume varies.
Is it time to replace one of the
filters?
If necessary, replace the filter.
Is the water connection tap
closed or separated?
Open the water connection tap.
The water supply hose may be
bent.
Check the water supply hose.
The water supply hose may be
excessively long.
Shorten the water supply hose to
a maximum of 5 meters.
The water outlet may be
defective.
Please contact customer service.
All functions suddenly stop
during operation.
Was the water suddenly shut off?
Check the water connection tap.
Is the appliance connected to the
electric power supply circuit?
If not, connect the appliance in
accordance with the specifica-
tions on the ratings plate.
The appliance leaks.
Is the water flowing out from the
water tank cover?
Switch off the appliance and
disconnect the plug from the
power supply. Check the water
connection.
Does the water come out from
the inside of the appliance?
Disconnect the appliance from
the water supply and mains
power supply. Please contact
customer service.
The appliance bubbles or gurgles.
The appliance was just filled with
water.
This noise stops as soon as the
tanks are filled.
The appliance buzzes.
The buzzing is generated by the
compressor.
The noise can be reduced by pro-
viding sufficient clearance on the
sides and to the rear.
“Hot water” LED flashes,
“Cold water” LED lights up.
Is it time to replace one of the
filters?
If necessary, replace the filter.
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