Sharp Vodafone 802SH, User Manual

Page: 304 / 333

16-4
16
Appendix
Troubleshooting
Problem Possible Cause Solution
Handset does not turn on
^
Is
g
pressed for 2+ seconds?
^
Is battery low or dead?
^
Is battery installed?
^
Press
g
for 2+ seconds.
^
Charge battery or install a charged battery.
^
Install battery properly.
Handset does not respond
^
Is Switch On/Off in PIN Entry On ?
^
When Switch On/Off in PIN Entry is On , PIN1 is
required. Follow onscreen instructions (see P.10-10 ).
Insert SIM Card appears when
handset is turned on or
operation is attempted
^
Is USIM Card inserted properly?
^
Is USIM Card correct?
^
Is IC chip or terminal clean without fingerprints, etc.?
^
Check if USIM Card is inserted properly. If
inserted properly, Card may be damaged.
^
Check if an appropriate USIM Card is inserted.
Inserted Card may be improper.
^
Wipe with clean, dry cloth and insert properly.
Keypad does not respond
^
Is Keypad Lock active? (
b
appears)
^
Is Phone Lock active? (
l
appears)
^
Cancel Keypad Lock (see P.1-29 ).
^
Cancel Phone Lock (see P.10-11 ).
Beep continues after dialling
and call cannot be connected
^
Did you dial the number including the dialling
code or first
0 ?
^
Is handset out-of-range?
(
S
appears)
^
Is handset off-line? (
e
appears)
^
Dial the number including the dialling code or 0 .
^
Move to a place where signal is strong and retry.
^
Cancel Off Line Mode (see P.2-18 ).
S
appears and cannot make
calls from handset
^
Is handset out-of-range?
^
Move to a place where signal is strong and retry.