Problem
Cause
Remedy
Slow print speed
When Windows 95 is used,
spooling is not properly set.
Point the start task bar setting, and click the printer.
Click the printer icon with the right button of the mouse to select the
property. Then click the setting button of detailed spool to select spool.
Too many applications are opened.
Close all the applications which are not used, then print.
The computer RAM disk is used.
Reduce the RAM disk size or do not use the RAM disk.
The resolution is set to 600dpi.
Set to 300dpi.
Insufficient memory capacity
(RAM) of the computer
Install an expansion RAM to the computer.
The low resolution print
function works.
Two or more applications are used
simultaneously.
Close all the applications which are not in use, then print.
The computer RAM disk is used.
Reduce the RAM disk size or do not use it.
The resolution is set to 600dpi.
Set to 300dpi.
In the graphic dialogue box, the
error dispersion is selected.
Change setting to the gray pattern.
Expand the swap file size or the virtual memory size.
Gray images are not printed
properly.
The graphic option setting is
improper.
Check the setting in the graphic dialogue box.
Color display data are not
printed properly.
The half tone setting is improper.
Check the setting in the graphic dialogue box.
Printed with a different font.
TrueType font is not set.
In the font dialogue box of the control panel window, set to disable the
use of TrueType font.
Error message displayed on the FAX operation panel LCD
Error message
Content
LINE ERROR
FAX transmission or reception was failed.
NO RESPOONCE
No response from the line error reception machine.
RETURN ORGX XXSHEET(S)
∗∗
A paper jam occurs on the SPF./Line error occurs when memory is full. (The left message
and "MEMORY FULL" are alternatively displayed.
PAPER OUT (XX)FAX RCVD IN MEMORY
∗∗
Since paper is exhausted, received image data are stored in memory. (Memory reception)
CAN NOT PRINT
∗∗
The imaging cartridge or the photoconductor cartridge reached the life./ The imaging
cartridge is not inserted.
CHECK COPIER COVER
∗∗
The front cover of the machine is not closed completely.
FAX RCVD IN MEMORY
Received image data are stored in memory. (Due to the following reasons)
Paper trouble (paper empty /jam)
The imaging cartridge or the photoconductor cartridge reached the life./ The imaging cartridge is
not inserted.
Print engine section trouble
MEMORY FULL
Memory full (No more image data can be stored.)
PAPER JAM
∗∗
Print paper jam
COVER OPEN
The SPF unit or the document cover is open.
LOST IMAGE DATA XXXPRESS
←
OR
→
KEY
Transmission job is not completed in the memory transmission mode due to service interruption.
DOCUMENT JAM
Document jam in the SPF
PAPER SIZE ERRORSET XXX SIZE PAPER
Improper paper size
COPY SERVICE ERROR
Machine (copier/printer) section service call error
FAX SERVER ERROR (#)
FAX side service call error (#: Error number)
∗∗
:
Displayed also on the copy operation panel.
Details of FAX SERVICE ERROR (#)
ERROR #
Content
1
FAX control PWB ROM error
2
FAX control PWB RAM error
3
Communication error between FAX control PWB
and main control PWB
4
Communication error between FAX control PWB
and FAX operation control PWB
5
Scan data error (Abnormal scan image data
outputted from main control PWB)
FO-3800M
10 – 20
