Seon Mobile Surveillance Explorer EX4 Plus 35 System Installation And User Manual Download Page 8

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Contents

700-0058 R001

3.1. Configuring the DVR - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–2

3.2. EX4 Plus 35 DVR Main Menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–3

Chapter 4

Operating the DVR

4.1. Operating and Monitoring the DVR- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–2

4.1.1 Using the DVR buttons - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–2

4.2. Viewing Recorded Video- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–4

4.2.1. Using the SHUTTLE Wheel during Playback - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–5
4.2.2. Using the ZOOM Button and JOG Wheel to Adjust the Display - - - - - - - - - - - - - - - - 4–5

4.3. Replacing the Hard Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–6
4.4. Downloading Video to a PC - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–6

4.5. Extended Operational Functions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–6

4.6. Voltage Display - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -4–13
4.7. Low Voltage and Low/High Temp Indicator - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -4–13

4.8. Advanced Smart-Temp - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -4–14

Chapter 5

Maintenance and Returning Product for Service

5.1. Maintenance - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5–2

5.1.1. Cleaning the Lock Box   - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  5–2
5.1.2. Cleaning the Camera and Window   - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  5–2
5.1.3. Replacing the Fan Filter - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  5–2

5.2. Returning Product for Service- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5–3

Summary of Contents for Explorer EX4 Plus 35 System

Page 1: ...700 0058 Document part number 700 0058 R001 Explorer EX4 Plus 35 Mobile Digital Video Recording DVR System Manual Type Installation and User s Guide...

Page 2: ......

Page 3: ...DESCRIBED HEREIN INCLUDING WITHOUT LIMITATION ANY DESCRIPTION OF GOODS OR SERVICES SPECIFICATIONS MODELS DRAWINGS OR DIAGRAMS b DOES NOT ASSUME AND SHALL NOT BE SUBJECT TO AND DISCLAIMS ANY AND ALL RE...

Page 4: ......

Page 5: ...ventions Used Abbreviations and Acronyms CAUTION Cautions identify conditions or practices that could result in damage to the unit or to other equipment Important These notes describe things which are...

Page 6: ...an find information about Seon Design Inc as well as its products and services by visiting www seon com Document Name Document Part Number SA Series Wedge Camera Setup Guide 700 0004 SJ Series Dome Ca...

Page 7: ...2 5 2 4 Step 3 Installing the Cameras 2 6 2 4 1 Checking the Camera Cable Connections 2 6 2 5 Step 4 Connecting the DVR 2 8 2 5 1 Connecting to the DVR Back Panel 2 8 2 6 Step 5 Connecting the Power...

Page 8: ...4 2 4 2 Viewing Recorded Video 4 4 4 2 1 Using the SHUTTLE Wheel during Playback 4 5 4 2 2 Using the ZOOM Button and JOG Wheel to Adjust the Display 4 5 4 3 Replacing the Hard Drive 4 6 4 4 Downloadin...

Page 9: ...eshooting the EX4 Plus 35 System 6 2 Appendix A Specifications A 1 EX4 Plus 35 DVR A 2 A 2 DVR Functional Features A 3 A 3 Additional Features of the EX4 Plus 35 DVR A 3 A 4 Lock Box A 4 A 5 Smart Lin...

Page 10: ...vi...

Page 11: ...drive 3 11 Table 3 7 Estimated recording time in hours with 500 GB hard drive 3 12 Table 3 8 Estimated recording time in hours with 750 GB hard drive 3 12 Table 3 9 Alarm configuration items 3 14 Tabl...

Page 12: ...viii...

Page 13: ...panel 2 14 Figure 3 1 On screen display during live viewing and recording 3 2 Figure 3 2 Main menu 3 3 Figure 3 3 Time Date menu 3 4 Figure 3 4 Titles Display menu 3 6 Figure 3 5 Record menu 3 8 Figur...

Page 14: ...x...

Page 15: ...CHAPTER 1 Introduction This chapter describes the product features and components of the Explorer EX4 Plus 35 Mobile Digital Video Recording DVR System EX4 Plus 35 System...

Page 16: ...rding times Downloadable images and video using USB memory devices On screen display of time date vehicle identification and system voltage Integrated Ethernet network connection for LAN interfaces or...

Page 17: ...Hard Drive Remove the hard drive for playback at a remote location using the HD Reader see 4 4 Downloading Video to a PC on page 4 6 swap to another DVR or upgrade to a larger hard drive 3 SHUTTLE whe...

Page 18: ...icator red Illuminates when connected to an active network 9 DVR Buttons See Table 1 2 10 Hard Drive Access indicator yellow Illuminates when the DVR is accessing the hard drive 11 Hard Drive Power in...

Page 19: ...t value into the field being edited LOCK Pressing the LOCK button enables a One Time password option The button is used to navigate the menus while configuring MENU Pressing the MENU button enters and...

Page 20: ...e Description 1 CAMERAS Camera input connectors 6 pin mini DIN 2 LOW VOLTAGE LOW HIGH TEMP Low voltage and Low High temperature indicator red 3 ALARM IN Alarm input connector 2 pin 4 POWER IN Power in...

Page 21: ...s Mounting patterns that can accommodate installation flat on the floor vertically on the floor or under a seat For installing the DVR under a seat use of the Underseat Mounting Bracket Kit is recomme...

Page 22: ...1 8...

Page 23: ...CHAPTER 2 Installation This chapter provides information and procedures for installing the EX4 Plus 35 System...

Page 24: ...omponents and inspect the units for any scratches or damage The lock box key is required to unlock the door of the lock box and remove the components that are placed inside the box for shipping such a...

Page 25: ...lock box by removing the two retaining screws on either side of the lid near the front of the lock box 4 Determine whether the power and camera cables will enter the lock box on the left or the right...

Page 26: ...cable grommet and the hole plug if necessary 5 Use 3 of the enclosed 10 sheet metal screws or 10 1 self drilling screws to attach the lock box to the floor See Figure 2 2 6 To prevent excess vibratio...

Page 27: ...top up orientation of the DVR when the unit is installed on the floor or under a seat The rear of each bracket has two plastic retainers that allow cables to easily slip in between to ensure they do n...

Page 28: ...mes prewired into the camera but if the cable becomes disconnected reattach into the terminal blocks inside the camera See Figure 2 4 The cable colors for correct wiring to the terminals are described...

Page 29: ...t multiple points and is protected from sharp corners Concealed Installation If the cable is concealed it can be pulled from either end Pulling from the connector end requires larger holes in panels P...

Page 30: ...r connecting the Smart Link to DVR harness 5 CONTROL Control connector 2 pin for connecting external devices and controlling the wireless bridge equipment 6 ETHERNET Network connector RJ 45 for connec...

Page 31: ...Smart Link module has been installed See 2 7 Step 6 Installing the Smart Link Module on page 2 11 3 If an optional external microphone is being used plug the power connection into either POWER 1 or P...

Page 32: ...te fuse and push the holder back together 4 Strip the red wire end appropriately A butt splice connector is supplied to connect the fuse holder to the red battery power wire Connect the other end of t...

Page 33: ...ning a suitable location to mount the Smart Link contact Customer Service at Seon Design The dimensions for the Smart Link are provided in A 5 Smart Link Module on page A 4 To install the Smart Link m...

Page 34: ...ator 2 can be connected to the Wheel Chair Lift signal and the text could be changed from STP to WCL To connect the signal harness connector to the Smart Link module Connect the signal harness connect...

Page 35: ...on connecting to an external speed sensor Connecting to a Transmission Control Module TCM The EX4 Plus 35 DVR can interface directly to some types of TCM in vehicles Contact Seon Design for further d...

Page 36: ...sales representative to order a different length cable To install the indicator panel 1 Drill a hole in the desired location Ensure that the area behind the hole is clear of obstructions before drilli...

Page 37: ...d secured tightly Check camera s field of view Recorder Check for tight mounting of hardware lock box Confirm that the cable grommet is properly installed Check that all connections are tight System I...

Page 38: ...sensor options 2 12 CAN Network The EX4 Plus 35 DVR has a built in CAN interface for connecting to J1939 compliant vehicle networks J1939 is a Society for Automotive Engineers SAE specification for n...

Page 39: ...CHAPTER 3 Configuring the DVR This chapter provides information and procedures for configuring the DVR...

Page 40: ...es the system with a unique title HD SIZE The formatted size of the installed hard drive in gigabytes GB HD USED Indicates how much of the hard drive has been recorded VERSION Indicates the software v...

Page 41: ...to scroll to the next item in the menu OR 4 Turn the JOG wheel counter clockwise to scroll to the previous item Turning the JOG wheel continuously in either direction presents the menu items in a cont...

Page 42: ...e main menu turn the JOG wheel to highlight TIME DATE 2 Press the ENTER button The Time Date menu appears as shown in Figure 3 3 To change a setting on the sub menu 1 Turn the JOG wheel clockwise or c...

Page 43: ...ock to daylight saving time Beginning in 2007 on the second Sunday in March the time springs forward from 2 00 00 am to 3 00 00 am On the first Sunday in November the time falls back to Standard Time...

Page 44: ...change a setting on the sub menu 1 Turn the JOG wheel clockwise or counter clockwise to change the value 2 Press the LOCK button to advance through the fields 3 Press the DISPLAY button to move back t...

Page 45: ...ters long A to Z 0 to 9 and Period Comma Plus Dash Forward slash _ Space Not applicable MAIN TITLE DISPLAY Set the main title display to ON or OFF ON OFF ON CAMERA 1 The individual cameras can have ti...

Page 46: ...To change a setting on the sub menu 1 Turn the JOG wheel clockwise or counter clockwise to change the value 2 Press the LOCK button to advance through the fields 3 Press the DISPLAY button to move ba...

Page 47: ...four cameras 15 FPS 4 60 FPS 20 FPS 15 FPS 10 FPS 7 5 FPS 6 FPS 5 FPS 4 FPS 3 FPS 2 FPS 1 FPS OFF Maximum aggregate speed of 120 FPS at 360 240 resolution across all four channels For example 30 FPS f...

Page 48: ...hard drive has been filled the DVR can be made to start recording again by pressing the REC button on the DVR front panel for five seconds ON RECORD DELAY ON TIME Record Delay On time determines when...

Page 49: ...amera frame rates In other words the recording times shown in the following tables are independent of how many cameras are connected to the DVR Important The amount of memory the hard drive uses is de...

Page 50: ...2144 1606 863 2 6200 4669 3500 4669 3500 2813 3506 2338 1406 1 10613 8000 5300 7981 5344 4288 5348 3975 2656 Table 3 8 Estimated recording time in hours with 750 GB hard drive Frames per second FPS P...

Page 51: ...appears as shown in Figure 3 6 To change a setting on the sub menu 1 Turn the JOG wheel clockwise or counter clockwise to change the value 2 Press the LOCK button to advance through the fields 3 Press...

Page 52: ...plicable Table 3 10 Alarm 1 settings configuration items Menu Item Description Values Default ALARM INPUT Alarm input option refers to the type of contact closure required to activate an alarm All of...

Page 53: ...Aggregate 60 FPS at 720 240 resolution across all four channels For example 15 FPS for four cameras 15 FPS 4 60 FPS 20 FPS 15 FPS 10 FPS 7 5 FPS 6 FPS 5 FPS 4 FPS 3 FPS 2 FPS 1 FPS OFF Aggregate 120 F...

Page 54: ...able 3 11 Figure 3 8 Timers menu Table 3 11 Timers configuration items Menu Item Description Values Default ENABLE TIMERS Records at preset times during the day The vehicle ignition must be turned on...

Page 55: ...t SIGNALS 2 Press the ENTER button The Signals menu appears as shown in Figure 3 9 DAY Set the timer to record every day daily every weekday or only on the weekend SUN Sunday MON Monday TUE Tuesday WE...

Page 56: ...to set the Label and Level See Table 3 12 Table 3 12 Signal configuration items Menu Item Description Values Default LABEL 1 LT Left LT 2 STP Stop STP 3 BRK Brake BRK 4 WRN Warning lights WRN 5 RT Rig...

Page 57: ...To change a setting on the sub menu 1 Turn the JOG wheel clockwise or counter clockwise to change the value 2 Press the LOCK button to advance through the fields 3 Press the DISPLAY button to move bac...

Page 58: ...UTC time and enter this time into the DVR Use the time reference to standard time The DVR keeps track of the Daylight Saving Time changes internally if auto daylight saving is set to on 12 to 12 in o...

Page 59: ...sensor and then converts a pulse rate into speed The actual distance driven during calibration determines the unit of the speed For example driving one mile during calibration results in speed being i...

Page 60: ...e network and assist in configuring the Network menu To view the Network menu 1 On the main menu turn the JOG wheel to highlight NETWORK 2 Press the ENTER button The NETWORK menu appears as shown in F...

Page 61: ...the network usually 255 255 255 0 255 255 255 000 DEFAULT GATEWAY Enter the IP address of the router or gateway on the LAN 192 168 010 001 DNS SERVER Enters the IP address of the DNS server on the ne...

Page 62: ...u appears as shown in Figure 3 12 To change a setting on the sub menu 1 Turn the JOG wheel clockwise or counter clockwise to change the value 2 Press the LOCK button to advance through the fields 3 Pr...

Page 63: ...while the DVR is operating ON OFF OFF DISK FULL BUZZER Set to ON the buzzer sounds if the REPEAT RECORD option is set to OFF and the hard drive is full ON OFF OFF WATERMARK VIDEO Set to ON an undetect...

Page 64: ...s in a fleet are to be programmed all the same CURRENT MEM1 MEM2 MEM3 Not applicable EXPORT DEFAULTS The defaults programmed into the DVR can be saved to an external USB memory device If there are sev...

Page 65: ...as restarted press the MENU button 3 2 11 2 Backing up Your Currently Used Settings This process saves your current DVR settings to the USB memory device The settings will be reloaded later To back up...

Page 66: ...er the DVR has reprogrammed itself the menu goes back to the SYSTEM menu and SUCCESS PLEASE REBOOT is displayed at the bottom of the screen 3 Remove the USB memory device 4 Power the DVR off and resta...

Page 67: ...the USB memory device onto the DVR To load the previously saved settings 1 Insert the USB memory device 2 Press the MENU button 3 Turn the JOG wheel to highlight SYSTEM and press the ENTER button 4 In...

Page 68: ...recording Wait five seconds for the DVR to stop recording and the REC button is not illuminated 3 Press the MENU button 4 Turn the JOG wheel to select the System menu and press the ENTER button 5 Pres...

Page 69: ...CHAPTER 4 Operating the DVR This chapter provides information and procedures for operating the DVR...

Page 70: ...s See Figure 1 1 on page 1 3 for an illustration of the front panel See also Table 1 1 on page 1 3 for a description of the functional features 4 1 1 Using the DVR buttons The DVR buttons are multi fu...

Page 71: ...ode If no camera is plugged in a blue screen is displayed Exit full screen display mode by pressing the MODE button MODE Press the MODE button to change the viewing display ZOOM In full screen display...

Page 72: ...art playing the video in reverse Press CH2 with the FULL button to select Camera 2 CH2 STOP CH3 Press the STOP button stops the DVR from recording or playing If the DVR is recording pressing the STOP...

Page 73: ...turning the SHUTTLE wheel clockwise reduces the play to a very slow forward rate 4 When the PAUSE button is pressed turning the SHUTTLE wheel counter clockwise reduces the play to a very slow backwar...

Page 74: ...de the front panel 2 Ensure the handle is lying down against the tray 3 Insert the hard drive key turn clockwise by turn until the drive lock is in the locked position The Hard Drive power indicator g...

Page 75: ...k while the DVR is recording 5 Press the ENTER ONE TOUCH 8 button The DVR downloads the appropriate information to the USB thumb drive and the red LED in the ENTER ONE TOUCH 8 button flashes When the...

Page 76: ...ee Table 4 3 To search for recorded information BY EVENT 1 Choose the Event type 2 Press the ONE TOUCH button to bring up a list of events which includes both alarms and regular recordings 3 Turn the...

Page 77: ...ckwise 5 To search for a specific page number press the SEARCH button to bring up the option to go to another page of events 6 Turn the JOG wheel to change the page numbers and then press the ENTER bu...

Page 78: ...t METHOD BY EVENT is one of the two options for searching If BY EVENT is selected the EVENT field is active and the DATE and TIME fields are inactive If BY TIME DATE is selected the EVENT field is ina...

Page 79: ...the MENU button Figure 4 3 Copy menu Table 4 4 Copy menu configuration items Menu Item Description Values Default COPY The first option lets you Copy VIDEO information from the DVR Download a small VI...

Page 80: ...ill be locked out and pressing the LOCK button will have no affect This works in Live mode Record mode or Alarm Record mode START DATE START DATE and START TIME as well as the END DATE and END TIME se...

Page 81: ...voltage level to the DVR is too low as shown in Table 4 5 Smart Link voltage indicator The Smart Link module also has a voltage indicator which works differently than the LOW VOLTAGE LOW HIGH TEMP ind...

Page 82: ...are designed to work from about 40 F 4 C to about 120 F 49 C Table 4 6 Advanced Smart Temp features Temperature inside DVR Advanced Smart Temp LOW HIGH TEMP indicator status Below 40 F 5 C Turns on t...

Page 83: ...5 Maintenance and Returning Product for Service This chapter provides information and procedures for performing periodic maintenance on the EX4 Plus 35 System and returning any part of the system for...

Page 84: ...oth to avoid scratching the window 5 1 3 Replacing the Fan Filter Depending on the operating environment the fan filter on the back of the DVR enclosure may need to be changed occasionally Check the f...

Page 85: ...s to better track your product when it comes in for service Please have the RA number clearly marked on the outside of the shipping box ANY PRODUCT SENT TO SEON DESIGN INC WITHOUT AN RA NUMBER MAY BE...

Page 86: ...5 4...

Page 87: ...CHAPTER 6 Troubleshooting This chapter provides information and procedures on troubleshooting the EX4 Plus 35 System...

Page 88: ...n harness plugged into the DVR securely The DVR turns on but does not start recording Check the ignition wiring from the power input harness Is the yellow wire connected to an ignition switched circui...

Page 89: ...a cable wired correctly to the terminal blocks inside the camera Is the camera connector damaged or not plugged into the DVR securely Is the record audio feature disabled Buzzer is sounding Press the...

Page 90: ...6 4...

Page 91: ...pendix A Specifications This appendix provides the product specifications for the Explorer EX4 Plus 35 Mobile Digital Video Recording DVR System Note Specifications are subject to change without notic...

Page 92: ...Level 6 dBm 10 k Operating Temperature 4 F to 122 F 20 C to 50 C Non operating Temperature 22 F to 158 F 30 C to 70 C Operating Humidity 90 relative humidity non condensing Operating Voltage 11 to 17...

Page 93: ...minutes Power Delay Off 0 minutes to 255 minutes Daily Timers 12 Alarm Input 1 User selectable ON OFF with variable recording speed Image Quality and Alarm Duration Playback Search Time Date Alarm or...

Page 94: ...able Dimensions H W D 4 5 12 15 114 305 380 mm Weight 8 lb 3 6 kg Power Harness Connector 4 pin Molex Auxiliary Power Output Connector 2 pin Molex GPS Input Connector 4 pin Molex Signals Connector 6 p...

Page 95: ...duct will be repaired or exchanged or the purchase price will be refunded or credited to the customer s account at the sole option of Seon In the event of replacement the returned product will be cred...

Page 96: ...ING OUT OF BREACH OF CONTRACT OR OF WARRANTY B ANY OBLIGATIONS WHATSOEVER ARISING FROM TORT CLAIMS INCLUDING NEGLIGENCE AND STRICT LIABILITY OR ARISING UNDER OTHER THEORIES OF LAW WITH RESPECT TO GOOD...

Page 97: ...nient forum or do not have jurisdiction over the purchaser of Seon The United Nations Convention On Contracts For The International Sale Of Goods shall not apply Provisions Applicable to Canadian Cust...

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Page 100: ...Street Coquitlam BC Canada V3K 7B2 Telephone Toll Free Telephone 604 941 0880 1 877 630 7366 Fax Toll Free Fax 604 941 0870 1 866 664 3677 Email sales seon com Web site www seon com Document part num...

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