Maintenance and Returning Product for Service
700-0058 R001
5–3
5.2. Returning Product for Service
If any part of the EX4 Plus 35 System is to be returned to Seon Design Inc. for
service, please contact Seon, provide the model or serial number of your unit, and
ask for a Return Authorization (RA) number. An RA number allows the service
technicians to better track your product when it comes in for service. Please have
the RA number clearly marked on the outside of the shipping box.
ANY
PRODUCT
SENT
TO
SEON
DESIGN
INC
.
WITHOUT
AN
RA
NUMBER
MAY
BE
REFUSED
.
The contact numbers for Seon Design Inc. are:
Please refer to the “SEON DESIGN® INC. PRODUCT WARRANTY” on
page W–1 to review the terms of warranty service, contact and shipping
information, as well as other important issues regarding the service and operation
of your system.
Toll Free Telephone
1.877.630.7366
Direct Telephone
604.941.0880
