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44 

If a problem occurs ...

If a problem occurs ...

Troubleshooting

Problem

Possible cause

Possible solution

Page

No sound

The receiver is not connected properly.

Connect the receiver properly.

16

The amplifier or mixing console is not 
connected, not switched on or adjusted to a too 
low volume.

Refer to the instruction manual of the 
amplifier or mixing console.

The transmitter is muted. 

Muted

   appears on 

the display panel and the status LED lights up 
yellow.

Set the 

MUTE

 switch to the position MIC.

28

The transmitter and the receiver are not paired. Perform device identification.

Pair the devices properly.

29
28

The transmitter‘s batteries are flat or the 
accupack is flat.

Insert new batteries.
Recharge the accupack.

22, 24

25

Sound too low

The volume of the amplifier or mixing console is 
adjusted to low.

Refer to the instruction manual of the 
amplifier or mixing console.

The receiver's output level is adjusted too low.

Increase the receiver's audio level via the 

Audio Level

 menu item.

34

The receiver's output level is set to 

Mic

 but the 

receiver is connected to a wrong input.

Connect the receiver to the mic input of 
the mixing console or set the receiver‘s 
output level to 

Line

.

34

Bad reception

The distance between the transmitter and the 
receiving antennas is too high.

Reduce the distance between the trans-
mitter and the receiving antennas and 
make sure that there is a direct line of 
sight between the transmitter and the 
receiving antennas.

15

The antennas are not properly connected or 
optimally positioned.

Check the antenna cables or the antennas 
and reposition the antennas.

15, 16

Receiver does not 
react to any button 
press

The lock mode is activated. 

Locked

 appears 

on the display panel.

Deactivate the lock mode.

34

The devices take a 
very long time to 
establish a radio 
link

The devices need more time to establish the 
radio links because a multi-channel system is 
being put into operation for the first time.

Refer to the enclosed “Multichannel 
Operation” leaflet.

29

The devices need more time to establish the 
radio links because there are active interfering 
sources in the vicinity of the devices.

Move paired transmitters closer to the 
receiving antennas and deactivate 
sources of interference such as WiFi and 
Bluetooth.

15

Summary of Contents for evolution D1

Page 1: ...System Manual ...

Page 2: ...2 ...

Page 3: ...nto operation 24 Recharging the accupack 25 Using the products 26 Switching the devices on or off 26 Checking the charge status of the batteries or accupacks 27 Checking the RF signal level 27 Muting the bodypack transmitter or the SKM S D1 handheld transmitter 28 Pairing a receiver with a transmitter 28 Identifying paired devices 29 Using the devices in multi channel operation 29 Switching betwee...

Page 4: ... operating condition and easily accessible properly plugged into the wall socket only operated within the permissible temperature range not covered or exposed to direct sunlight for longer periods of time in order to prevent heat accumulation 13 Protect the power cords from being walked on or pinched particularly at the points where they exit from wall sockets power supply units and prod ucts 14 O...

Page 5: ...lity for damage arising from abuse or mis use 왘 Keep away from children 왘 Only charge rechargeable batteries with chargers recommended by Sennheiser 왘 Observe correct polarity 왘 Pack store charged rechargeable batteries so that the terminals cannot contact each other danger of shorting out fire hazard 왘 Do not expose to moisture 왘 Switch rechargeable battery powered products off after use 왘 Only c...

Page 6: ...mitted in the best possible quality the products have to be connected as described in this instruction manual to a suitable mixing console or amplifier which in turn has to be connected to optimally positioned loudspeakers The products can be used for commercial purposes Intended use includes having read and understood these safety instructions and the instruction manuals of the products using the...

Page 7: ... sound profiles and audio effects low cut filter equalizer automatic gain control de esser Quick and easy setup and operation due to automatic frequency manage ment and automatic microphone sensitivity adjustment Low latency Extended dynamic range Secure and license free transmission in the 2 4 GHz frequency band Automatic interference management provides optimum protection against sources of inte...

Page 8: ...MD 835 1 microphone head 1 Handheld transmitter with mute switch and MMD 845 1 microphone head 1 Handheld transmitter with MMD 935 1 microphone head 1 Handheld transmitter with MMD 945 1 microphone head 1 B 10 battery box 1 1 1 1 B 30 battery box 1 1 1 NT 12 4C1 or NT 2 32 power supply unit 1 Country specific versions of the NT 12 4C are available for Europe the UK and the USA 2 The NT 2 3 power s...

Page 9: ...rating elements front panel 1 2 3 4 5 6 7 12G4 rod antennas for connection to the R SMA sockets at the rear of the receiver 2PAIR button Short press to identify the paired transmitter see page 29 Long press to change the pairing see page 28 3Display panel For details see page 9 4Jog dial Turn to navigate through the menu to change settings or to change from the standard display to the extended sta...

Page 10: ... to a transmitter In addition the background of the display panel changes back and forth between light and dark and No Link appears on the display panel 8 9 0 A B C D 8R SMA socket ANT II Antenna input II for connecting a supplied 2G4 rod antenna for details see page 16 9Cable grip for the cable of the power supply unit 0DC IN socket for connection of the power supply unit A 6 3 mm jack socket AF ...

Page 11: ...tended standard display appears when you turn the jog dial to the left see page 10 The above shown standard display appears again after 10 sec onds or when you turn the jog dial to the right 76 segment RF signal level display Displays the field strength of the received signal The 6 segment RF signal level display is also shown on the transmitter display panel 8RF output power of the receiver s bac...

Page 12: ... ON OFF For details see page 32 EOutput level of the receiver in dB For details see page 34 FProduct name of the microphone head used For details see page 24 Low cut filter Off 10 dB Audio out 845 D C E F 1NT 2 3 power supply unit Not available in Europe the UK and the USA 2Interchangeable country adapters for plugging onto the NT 2 3 3NT 12 4C power supply unit Country specific variants are avail...

Page 13: ...the handheld trans mitter are sufficiently charged flashes green The PAIR button has been short pressed Paired devices are being identified flashes alternately green and red The PAIR button has been long pressed The handheld transmitter establishes a radio link to a receiver whose PAIR button has also been long pressed lights up yellow The SKM S D1 handheld transmitter has been muted with the MUTE...

Page 14: ...nk to a receiver whose PAIR button has also been long pressed for details see page 28 lights up yellow The bodypack transmitter has been muted with the MUTE switch In addition Muted is displayed on the display panel for details see page 28 flashes red The battery capacity of the bodypack transmitter is only sufficient for approx 30 minutes of operation lights up red No radio link to a receiver In ...

Page 15: ...reen The accupack is fully charged 3Contact surfaces for powering the handheld transmitter 4Accupack contains the Li Ion rechargeable battery 5Catches Press simultaneously to release the accupack from the handheld transmitter 6Charging contacts for charging the accupack in the charging unit 1 3 2 4 5 1Contact surfaces for powering the bodypack transmitter 2Accupack contains the Li Ion rechargeable...

Page 16: ...r of the mouth 3Ear hooks for a secure fit on the ears 4Clips for attaching the connection cable to the ear hook 5Connection cable with lockable 3 5 mm jack plug 6Neckband for a secure fit on the head 7Neckband padding for a comfortable fit adjustable in length with a Velcro fastener 1 2 3 5 7 4 6 1 2 3 1Microphone capsule with windshield should be pointed towards the mouth 2Anti kink protection t...

Page 17: ...tched on 왘 If you want to use WiFi while operating devices of the series use a dual band WiFi router and deactivate its 2 4 GHz frequency band in order to minimize interference to the radio links If conditions are optimal you can operate up to 15 radio links simultaneously for details see Using the devices in multi channel operation on page 29 Direct line of sight recommended Walls and other obsta...

Page 18: ...pplied 2G4 rod antennas can be mounted quickly and easily The rod antennas are suitable for all applications where good reception conditions provided a wireless transmission system is to be used without a large amount of installation work ATTENTION Risk of staining of furniture surfaces Some furniture surfaces have been treated with varnish polish or synthetics which might cause stains when they c...

Page 19: ...k mounting the receiver you should use the GA 4 rack mount kit to mount the receiver antennas to the front of the rack see next chapter ATTENTION Danger due to high temperature mechanical loading or electric leakage cur rents When rack mounted the receivers can be damaged by overheat or excessive mechanical loading 왘 Make sure that the temperature within the rack does not exceed the per missible t...

Page 20: ...e viously removed recessed head screws see right hand diagram Make sure that the angled ends of the rack mount ears point forward 왘 Secure the blanking plate 2 to one of the rack mount ears 1 using the two recessed head screws 8 Make sure to use the correct side the one with the round holes of the blanking plate 2 to secure it to the rack mount ear If you want to mount the supplied rod antennas to...

Page 21: ...e R SMA sockets of the receiver 왘 Slide the receiver into the 19 rack 왘 Secure the rack mount ears to the rack 왘 Connect the two 2G4 rod antennas to the R SMA sockets 6 of the blanking plate 2 Mounting two receivers into a rack You can mount two receivers side by side into a rack 왘 Place the two receivers side by side upside down onto a flat surface 왘 Align the jointing plate 3 over the holes in t...

Page 22: ...l system via a mobile device or a computer WSR app Together with the Wireless System Remote WSR app you can use one or several mobile devices to remotely configure all receivers and transmitters of a multi channel system to monitor their operation and to update the firm ware of the devices for details see page 38 For this your require a dual band WiFi router a sufficient number of network cables a...

Page 23: ... links To update the firmware of your devices 왘 Establish an Internet connection with your mobile device or computer to download the current firmware Connecting the receiver to the power supply system Only use the supplied power supply unit NT 12 4C or NT 2 3 It is designed for your receiver and ensures safe operation If you use the NT 2 3 power supply unit 왘 Slide the supplied country adapter ont...

Page 24: ...ccupack onto the bodypack transmitter as shown The battery box or the accupack locks into place with an audible click Attaching the bodypack transmitter to clothing You can use the belt clip to attach the bodypack transmitter to clothing e g belt waistband Connecting the clip on microphone or the headset microphone to the bodypack transmitter Only connect the clip on microphone or the headset micr...

Page 25: ...ner of the mouth Using the windshield The windshield attenuates annoying wind noise by 10 dB 왘 Slip the windshield onto the microphone capsule Attaching the clip on microphone to clothing The ME 2 2 clip on microphone is supplied with a microphone clip 왘 Use the microphone clip to attach the clip on microphone to clothing e g tie lapel 왘 Conduct the cable so that noise due to friction is avoided a...

Page 26: ... the optional accupack You can power the handheld transmitter with the supplied B 10 battery box and two 1 5 V AA size batteries To remove the battery box or the accupack 왘 Simultaneously press the two catches and pull the battery box or the accu pack away from the handheld transmitter If you use the supplied B 10 battery box 왘 Insert the batteries into the B 10 battery box Please observe correct ...

Page 27: ...the accupack from the handheld transmitter see page 22 왘 If the accupack s micro USB socket has a cover flap Open the cover flap of the micro USB socket and connect the micro USB connector of the USB cable to the micro USB socket of the accupack 왘 Connect the USB connector of the USB cable to the USB socket of the USB power supply charger or to the USB port of a computer 왘 Plug the USB power suppl...

Page 28: ... LED go off Switching the bodypack transmitter on 왘 Short press the ON OFF button The standard display appears on the display panel see page 13 The sta tus LED indicates the current status of the bodypack transmitter see page 12 The radio link to the last paired receiver is automatically estab lished as soon as the paired receiver is switched on Switching the bodypack transmitter off 왘 Long press ...

Page 29: ...nt battery icon is shown on the display panel of both the receiver and the transmitter Accupack status display If you power the transmitter with the optional accupack the expected battery life is shown on the display panel of both the transmitter and the receiver Checking the RF signal level The field strength of the RF signal received by the receiver is shown on the dis play panel of both the rec...

Page 30: ...ansmitter display panel 왘 Wait for approx 10 seconds until the radio link is established Once the radio link is successfully established Paired appears on the display panel of both the receiver and the transmitter and the status LED on the transmitter and the receiver lights up green If no radio link can be established Pairing failed appears on the dis play panel of both the receiver and the trans...

Page 31: ...w a special switch off switch on sequence If you want to use more than six radio links simultaneously you may have to follow a special switch off switch on sequence 왘 Proceed as described in the enclosed Multichannel Operation leaflet Switching between the standard display and the extended standard display To switch from the standard display to the extended standard display 왘 Turn the jog dial to ...

Page 32: ... jog dial Changes from the current standard display to the operating menu Calls up the selected menu item Changes to the selected submenu Turn the jog dial Switches between the standard display and the extended standard display Changes to the previous or next menu item Changes the settings of a menu item SHORT esc LONG esc Network Settings System Settings Mode Walk Test Name Low Cut Equalizer De E...

Page 33: ... Switch activates deactivate the transmitter s MUTE switch page 35 Display Brightness change the brightness of the display panel page 35 Help display the QR codes for the help functions page 35 System Info display the firmware version and serial number page 36 Factory Reset reset the receiver to the factory default settings page 36 Exit exit Level 2 and return to Level 1 Network Settings Mode chan...

Page 34: ...nd profile to e g improve speech intelligibility or adjust the sound to the room acoustics 왘 Select Audio Settings Equalizer You can select an existing sound profile or manually adjust the equalizer To select an existing sound profile 왘 Select the desired sound profile If one of the equalizer functions is activated EQ appears in inverse on the standard display To manually adjust the equalizer 왘 Se...

Page 35: ...te one of the dynamic compression profiles in order to boost very quiet passages and to attenuate particularly loud passages You can choose from preset profiles for different situations 왘 Select Audio Settings Auto Gain Control 왘 Select the desired profile If one of the dynamic compression profiles is activated AGC appears in inverse on the standard display Resetting the audio settings The Effects...

Page 36: ...ted and the locked padlock icon appears on the standard display The lock mode prevents that the receiver is accidentally switched off or that settings are inadvertently changed during operation If one of the receiver buttons is actuated while the lock mode is activated Locked and To unlock press hold SET appears on the display panel of the receiver To temporarily deactivate the lock mode 왘 Long pr...

Page 37: ... Lock Mute Switch Display Brightness Off Active 75 System Exit Setting Meaning Active The MUTE switch of the transmitter is activated Depending on the position of the MUTE switch of the received transmitter either the icon for a muted transmitter or the icon for an unmuted transmitter appears on the standard display Deactivated The MUTE switch of the transmitter is deactivated The follow ing icon ...

Page 38: ...address You can change the IP address of the receiver The new IP address becomes effective only if Fixed IP has been selected in the Mode menu item 왘 Select Network Settings IP 왘 Enter the IP address 왘 Select Save and confirm by pressing the jog dial Changing the subnet mask You can change the subnet mask of the receiver 왘 Select Network Settings Subnet 왘 Enter the subnet mask 왘 Select Save and co...

Page 39: ...nal level display on the display panel of both the receiver and the transmitter is continuously updated 왘 Check the RF signal level display for more detailed information on the reception quality Good reception quality is indicated by a tick If the tick is missing reception quality is sufficient If reception quality is or was compromised at any position this is indi cated by a warning triangle The ...

Page 40: ...r software to update the firmware Monitoring devices using the WSR app The free Wireless System Remote WSR app is available in the Apple App Store Compatible mobile devices and operating systems Apple iPad 2 iPad Air iPad Air 2 iPad mini iPad mini 2 or iPad mini 3 Apple iPhone 4 4S 5 5S 5C 6 6 Plus with iOS 6 or higher To control monitor and update your receivers and transmitters using mobile devi...

Page 41: ... of the transmitters via the radio links Updating the receiver firmware using the WSR app To update the firmware using the WSR app 왘 Make sure that your mobile device has Internet access so that you can download the firmware file 왘 Start the app When started the app automatically checks for newer firmware When started the WSR app automatically checks for newer firm ware You can update both the rec...

Page 42: ...mware using the Sennheiser D1 SL Updater software To update the firmware using the Sennheiser D1 SL Updater software 왘 Connect all receivers to a router or switch as described on page 20 왘 Use an Ethernet cable to connect a computer to this router or switch The connected computer requires Windows 7 or higher 32 or 64 bit and Inter net access 왘 Install the Sennheiser D1 SL Updater software on the c...

Page 43: ...are version and the text Current Updating the transmitter firmware Once you have updated the firmware of all receivers 왘 Switch on a transmitter All other transmitters must be switched off during the firmware update The paired receiver automatically detects the differing firmware version of the transmitter A message appears on the receiver display panel prompt ing you to update the firmware of the...

Page 44: ...w minutes after the last button press 왘 When not using the receiver for extended periods of time switch it off in order to further reduce the risk of image persistence and to keep current consumption low 왘 Disconnect the device from the power supply system before cleaning Cleaning the sound inlet basket of the handheld transmitter 왘 Unscrew the sound inlet basket from the handheld transmitter 왘 Un...

Page 45: ...se a dry cloth to clean the upper part of the sound inlet basket from the inside and outside 왘 Reinsert the foam insert into the upper part of the sound inlet basket 왘 Screw the upper part of the sound inlet basket back to the lower part 왘 Replace the sound inlet basket on the handheld transmitter and screw it tight ...

Page 46: ... to Mic but the receiver is connected to a wrong input Connect the receiver to the mic input of the mixing console or set the receiver s output level to Line 34 Bad reception The distance between the transmitter and the receiving antennas is too high Reduce the distance between the trans mitter and the receiving antennas and make sure that there is a direct line of sight between the transmitter an...

Page 47: ...mitter and the receiver and reduce the distance between the devices Hold the handheld transmitter correctly Use the Walk Test menu item to check the reception quality and avoid areas without reception 26 15 24 37 Bad link The received radio signal is very weak or of bad quality Keep a free line of sight between the transmitter and the receiver and reduce the distance between the devices Hold the h...

Page 48: ...erature range Operation Storage 10 C to 55 C 20 C to 70 C RF sensitivity 90 dBm RF output power back channel 10 mW 100 mW country specific Audio output level gain Mic line level switch XLR balanced Jack unbalanced bal anced 12 dB 0 dB max 18 dBu max 12 dBu max 18 dBu Audio effects Low cut Equalizer De esser Automatic Gain Control AGC at 120 Hz 7 band graphic equalizer multi frequency targets compr...

Page 49: ...11 h Display LCD Weight w o batteries approx 280 g incl microphone head RF output power adaptive up to 100 mW or 10 mW country specific AF frequency response Mic Line 50 to 20 000 Hz 20 to 20 000 Hz Max input level Mic Line 2 2 V RMS 3 3 V RMS Line input impedance 1 MΩ Input sensitivity automatic sensitivity adjustment Power supply Batteries Accupack 2 x AA size battery 1 5 V BA 30 Li Ion 3 7 V Op...

Page 50: ...tern super cardioid Max SPL 150 dB SPL Microphone type pre polarized condenser microphone Sensitivity 20 mV Pa Pick up pattern omni directional Max SPL 130 dB SPL Microphone type pre polarized condenser microphone Sensitivity 1 6 mV Pa Pick up pattern cardioid Max SPL 150 dB SPL Europe Radio EMC Safety RoHS EN 300328 EN 301489 1 17 EN 60950 1 EN 62311 SAR EN 50581 USA FCC 47 CFR 15 Canada Industry...

Page 51: ... 60 Hz Input current max 120 mA Nominal output voltage 12 V Standby power consumption 0 3 W Energy efficiency level IV Operating temperature 10 C to 55 C Storage temperature 20 C to 70 C Relative air humidity max 95 Weight approx 105 g Europe EMC Safety RoHs EN 55022 EN 55024 EN 60065 EN 50581 Commission Regulation EC No 1275 2008 USA Canada EMC Safety FCC 47 CFR 15 B ICES 003 CAN ICES 3 B NMB 3 B...

Page 52: ...ge 3 6 V Charging capacity 2 030 mAh Output voltage 3 7 V Europe EMC Safety EN 301489 1 6 17 IEC EN 62133 USA Canada Rechargeable battery cells Accupack UL 1642 UL 2054 Japan DENAN Ordinance Article 1 Appendix 9 Lithium Ion Korea Safety K 62133 UN transportation test according to UN Manual of Tests and Criteria Part III section 38 3 Lithium Ion batteries USA Canada Japan Korea 212 mm 168 m m 43 mm...

Page 53: ... use in source and binary forms with or without modifica tion are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and...

Page 54: ...any person obtaining a copy of the Font Software to propagate the Font Software subject to the below conditions 1 Each copy of the Font Software must contain the above copyright notice and this license These can be included either as stand alone text files human readable headers or in the appropriate machine readable meta data fields within text or binary files as long as those fields can be easil...

Page 55: ... license becomes null and void if any of the above conditions are not met Disclaimer THE FONT SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGE MENT OF COPYRIGHT PATENT TRADEMARK OR OTHER RIGHT IN NO EVENT SHALL THE COPYRIGHT HOLDER BE LIABLE FOR ANY CLAIM DAMAGE...

Page 56: ...atteries 1 5 V and B 10 battery box Microphones for the bodypack transmitter ME 2 2 clip on microphone ME 3 II headset microphone Microphone heads for the handheld transmitter MMD 835 dynamic cardioid MMD 845 dynamic super cardioid MMD 935 dynamic cardioid MMD 945 dynamic super cardioid MMK 965 pre polarized condenser super cardioid MMK 965 large diaphragm true condenser microphone with switchable...

Page 57: ...nal accupacks B 10 battery box for the handheld transmitter B 30 battery box for the bodypack transmitter BA 10 accupack for the handheld transmitter BA 30 accupack for the bodypack transmitter Protective case Transport case for the systems ...

Page 58: ...warranty contact Sennheiser Australia Pty Ltd Unit 3 31 Gibbes Street Chatswood NSW 2067 Australia Phone 02 9910 6700 email service sennheiser com au All expenses of claiming the warranty will be borne by the person making the claim The Sennheiser International Warranty is provided by Sennheiser Australia Pty Ltd ABN 68 165 388 312 Unit 3 31 Gibbes Street Chatswood NSW 2067 Australia In compliance...

Page 59: ...uipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruc tions may cause harmful in...

Page 60: ...Sennheiser electronic GmbH Co KG Am Labor 1 30900 Wedemark Germany www sennheiser com Publ 06 15 560086 A02 ...

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