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Corrective Action
Possible Cause
Symptom
a. Open the Mass Spectrometer Detailed
Status dialog.
• For the NanoSpray
®
interface, the
Source Temperature
field does
not contain the set temperature value
and it is shown as n/a and the
Interface Heater Status
should
be Ready.
• For the OptiFlow
TM
interface, the
Source Temperature
field should
contain the set temperature and the
Interface Heater Temperature
should show the temperature.
If not, contact FSE. For more information,
visit the SCIEX website at
.
a. The interface heater is faulty.
Temperature not
reached
a. Open the Mass Spectrometer Detailed
Status dialog.
• For the NanoSpray
®
interface, the
Source Temperature
field does
not contain the set temperature value
and it is shown as n/a and the
Interface Heater Status
should
be Ready.
• For the OptiFlow
TM
interface, the
Source Temperature
field should
contain the set temperature and the
Interface Heater Temperature
should show the temperature.
If not, contact FSE. For more information,
visit the SCIEX website at
.
a. The interface heater is faulty.
Temperature too high
or unstable
NanoSpray
®
Ion Source
Operator Guide
77 / 92
RUO-IDV-05-0811-F
Troubleshooting