8
TROUBLESHOOTING
Condition/Problem
Things to Check
Solution
Console will not power up/
turn on/start
Batteries
Make sure batteries are installed correctly. If batteries are
correctly installed, replace with a set of new batteries.
Check data cable integrity All wires in cable should be intact. If any are visibly crimped or
cut, replace cable.
Check data cable
connections/orientation
Make sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into place.
Check console display for
damage
Check for visual sign that console display is cracked or
otherwise damaged. Replace Console if damaged.
If the above steps do not resolve the problem, contact
Customer Care for further assistance.
Speed displayed is not
accurate
Display set to wrong unit
of measure. (English/
Metric)
Change display units (consult “Console Service Mode”)
No speed/RPM reading
Check data cable integrity All wires in cable should be intact. If any are cut or crimped,
replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into place.
Check Speed Sensor
Magnet position (requires
shroud removal)
Magnet should be in place on pulley.
Check Speed Sensor As-
sembly (requires shroud
removal)
Speed Sensor Bracket should be aligned with magnet and con-
nected to data cable. Realign sensor if necessary. Replace if
there is any damage to the sensor or the connecting wire.
Console displays “Lbatt”
error code
Batteries
Replace batteries
Unit operates but Tele-
metric Heart Rate not
displayed
Chest Strap (optional)
Strap should be “POLAR
®
” compatible and uncoded. Make
sure strap is directly against skin and contact area is wet.
Interference
Try moving unit away from sources of interference (TV, Micro-
wave, etc).
Replace Chest Strap
If interference is eliminated and HR does not function, replace
strap.
Replace Console
If HR still does not function, replace Console.
Console shuts off (enters
sleep mode) while in use/
Speed displayed is always
“0”/stuck in Pause mode
Check data cable integrity All wires in the cable should be intact. If any are cut or crimped,
replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly.
Small latch on connector should line up and snap into
place.
Check Speed Sensor
Magnet position (requires
shroud removal)
Speed Sensor Magnet should be in place on pulley.
Check Speed Sensor As-
sembly
Contact Customer Care for further assistance.