Troubleshooting
ARGUS VCM
Printer
The followings are symptoms of problems and recommended actions related to printing.
If the action requires replacement of a PCB or module, refer to
Disassembly Guide
.
1. Print setting indicator does not light after system powers up.
1-1. Check the connection of 6-pin wire between Printer and Main BD.
1-2. Replace Printer.
1-3. Replace Main BD if problem persists after Printer replaced.
2. Print setting indicator is lit, but no printing after Print button pressed.
2-1. Ensure that Printer door is properly closed.
2-2. Check if Printer paper runs out.
2-3. Ensure that Printer paper is placed appropriately.
2-4. Check the connection of 6-pin wire between Printer and Main BD.
2-5. Replace Printer if problem still persists.
Firmware download
The followings are symptoms and recommended actions to address problems with
firmware download. If the action requires replacement of a PCB, refer to
Disassembly
Guide
.
1. Network indicator is not flashing with the pressure of Power button after Firmware
downloading cable connected.
1-1. Check on action 1-2 to 1-5 of Power troubleshooting (page…).
1-2. Ensure that Mediana Firmware downloading cable is connected.
1-3. Ensure that Firmware downloading cable is properly connected to the data
interface port of the monitor. Also ensure that the other side of Firmware
downloading cable is well connected to a PC.
1-4. Check the connection of 9-pin serial wire of the monitor inside.
1-5. Replace Main BD if problem persists.
2. Network indicator is flashing, but Firmware download/update fails.
2-1. Ensure that COM port of Field utility is properly set.
2-2. Verify that COM port of a PC operates correctly.
2-3. Reboot a PC.
2-4. Ensure that Mediana Firmware downloading cable is connected.
2-5. Ensure that Firmware downloading cable is properly connected to the data
interface port of the monitor. Also ensure that the other side of Firmware
downloading cable is well connected to a PC.
2-6. Check the connection of 9-pin serial wire of the monitor inside.
2-7. Replace Main BD if problem persists.
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ARGUS VCM
Service Manual