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3A. Sprint Service: The Basics
Voicemail Key Guide
Here’s a quick guide to your keypad functions while
listening to voicemail messages.
Date/Time
Send Reply
Advance
Replay
Rewind
Forward
Erase
Return Call
Save
Cancel
Help
Skip
Messaging
With messaging, you can send and receive messages
between your phone and another messaging-ready
phone. When you receive a new message, it will
automatically display on your phone’s screen.
In addition, messaging includes a variety of preset
messages, such as “The meeting has been cancelled,”
that make composing messages fast and easy. Use
your phone to customize your own preset messages
(up to 50 characters).
There are two types of messaging, Text Messaging
(SMS) and Multimedia Messaging (MMS).
Text messages can be composed of up to six
segments of 160 characters each, for a total of 960
characters per text message. The current segment and
total segment count is displayed at the top of each
segment. For example, (5/6) at the top of a segment
would indicate you are viewing segment five of a six-
segment message.
Multimedia messages consist of both text and
multimedia files, such as pictures, videos, or voice
recordings. Outgoing multimedia messages can be up
to 512 KB with up to 1000 text characters.
Tip
When you call into voicemail, you first hear the
header information (date, time, and sender
information) for the message. To skip directly to the
message, press
4
during the header.
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