Printing quality problems
291
6. Troubleshooting
Vertical lines
If black vertical streaks appear on the page:
•
The surface (drum part) of the imaging unit inside the machine has probably been scratched. Remove the imaging unit and install
a new one (see "Replacing the imaging unit" on page 89).
If white vertical streaks appear on the page:
•
The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
95). If these steps do not correct the problem, contact a service representative.
Black or color background
If the amount of background shading becomes unacceptable:
•
Change to a lighter weight paper.
•
Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount
of background shading.
•
Remove the old imaging unit and install a new one (see "Replacing the imaging unit" on page 89).
•
Thoroughly redistribute the toner (see "Redistributing toner" on page 85).
Toner smear
•
Clean the inside of the machine (see "Cleaning the machine" on page 95).
•
Check the paper type and quality.
•
Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 89).
Condition
Suggested solutions
Summary of Contents for Xpress C48x series
Page 3: ...3 BASIC 5 Appendix Specifications 125 Regulatory information 133 Copyright 146 ...
Page 79: ...Redistributing toner 86 3 Maintenance ...
Page 81: ...Replacing the toner cartridge 88 3 Maintenance 1 2 ...
Page 83: ...Replacing the imaging unit 90 3 Maintenance ...
Page 85: ...Replacing the waste toner container 92 3 Maintenance 2 1 ...
Page 90: ...Cleaning the machine 97 3 Maintenance 1 2 1 2 ...