INSTALLING THE SVM 400
Inspection
Unpack and inspect the unit for obvious damage. This system should be labeled SVM 400. If it is not, you have
the wrong product.
Installation
The SVM 400 voice mail system is a stand-alone system. The SVM 400 is proprietary to the DS 616 system. The
first thing you should do before proceeding is to discharge any static electricity you may have gathered by
touching a ground point, such as the cover of the KSU power supply. Once you have done this, check the
power switch on the KSU and ensure that it is in the OFF position. Next, position the unit above the mounting
screws, and slide the unit downwards until it is inserted onto the screws. Again, ensuring that the power switch
on the KSU is in the OFF position, plug in the power cord and then turn the unit ON.
SVM 400 / DS 616 Set Up
After installing the SVM 400 system and turning the power on there are some key system options that should
be set in order for the SVM 400 to function correctly. These steps are performed in the DS 616. It is necessary
to perform these at this time so that the SVM 400 will initialize properly and synchronize its mailbox database
with that of the key system.
For more information on this see INITIAL SET UP.
Assigning Groups
All SVM 400 ports installed must be assigned to group 509 in MMC 601.
Ring Mode
Select either SEQUENTIAL or DISTRIBUTED ring mode in MMC 601.
VMAA Ports
Confirm that all SVM 400 ports are set for VMAA use in MMC 207. This will be done automatical-
ly. You are just confirming at this point.
Auto Attendant
If you are using SVM 400 for Auto Attendant use MMC 406 to set the desired trunk(s) to ring
group 509.
Call Forwarding
If you are using SVM 400 for Voice Mail make sure that all desired stations are forwarded to
group 509.
Mailbox Set Up
Select “NO” for each station that you DO NOT want to create a mailbox for in MMC 741.
Testing the Hardware
1. Call each SVM 400 port individually and confirm that it answers.
2. Call group 509 and confirm that the SVM 400 answers.
If steps 1 and 2 above proved to be successful you have completed the installation and setup of the SVM 400
hardware.
You are now ready to begin programming the SVM 400 Voice Mail/Auto Attendant System.
System Shutdown
Whenever possible the following procedure should be followed when shutting down the SVM 400 system.
From the Main Status Screen (showing activity and port status):
1. Press ‘Escape’ and enter passcode.
2. Select ‘Operating Utilities’.
3. Select ‘Exit the SVM 400’.
4. Enter administrator’s passcode.
The SVM 400 will now shutdown. When the system shows a DOS command line you may power off the system
and unplug the SVM 400.
SVM 400 Technical Manual Page 15
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