Panasonic KX-TVA50 Subscriber'S Manual Download

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Document Version 3.0 2010/06

Subscriber’s Manual

Voice Processing System

Model No.

KX-TVA50

KX-TVA200

Thank you for purchasing a Panasonic Voice Processing System.
Please read this manual carefully before using this product and save this manual for future use.

KX-TVA50/KX-TVA200: Version 3.0 (Main Software Version 3.00 or later)

Summary of Contents for KX-TVA50

Page 1: ...ing System Model No KX TVA50 KX TVA200 Thank you for purchasing a Panasonic Voice Processing System Please read this manual carefully before using this product and save this manual for future use KX T...

Page 2: ...g Messages This section shows you how to send messages to other people in your office and to outside parties 5 Other Features This section introduces the many advanced features offered by the VPS 6 DP...

Page 3: ...27 5 Other Features 28 5 1 Call Transfer 28 5 2 Incomplete Call Handling 29 5 3 Assigning Your Covering Extension 30 5 4 Interview Mailbox 31 5 5 Message Reception Mode 32 5 6 Personal Group Distribut...

Page 4: ...xtension for Voice Mail Transfer 57 7 APT DPT Feature Programming for KX TA and KX TD Series PBXs 58 7 1 Programming Your Extension for LCS 58 7 2 Programming Your Extension for Conversation Recording...

Page 5: ...with the VPS Once you know this information you are ready to use the VPS Using the VPS There are two ways to use the VPS you can be either a subscriber or a caller A subscriber is a VPS user who has h...

Page 6: ...re for when operating the VPS by following audible prompts Operations necessary to operate the VPS using VM Menu will vary slightly from these instructions If too many subscribers are using VM Menu at...

Page 7: ...2 Enter the extension number of the VPS 3 6 4 and your mailbox number 5 Enter your password then You can skip this step if your mailbox has no password Note When following audible prompts only if Aut...

Page 8: ...ting Your Personal Greeting Messages Note You may be asked to enter your password after logging in to your mailbox If you do not know this password ask your System Administrator Starting the Subscribe...

Page 9: ...ur Greeting Messages Recording Your Greeting Messages The VPS will prompt you to record your No Answer greeting message If you do not record a greeting message a prerecorded greeting message will be u...

Page 10: ...ot be available see 5 10 Personal Greetings for Caller ID 5 Temporary Greeting 4 Follow the prompts as necessary 1 to change the greeting 3 to delete the selected greeting The greeting will be deleted...

Page 11: ...reeting in step 8 If you go on hook without accepting your new greeting it will not be saved Document Version 3 0 2010 06 Subscriber s Manual 11 2 3 Changing or Deleting Your Personal Greeting Message...

Page 12: ...ing obvious number combinations If you forget your password have your System Administrator or System Manager clear your password You may then set a new one 1 Log in to your mailbox See 2 1 Logging in...

Page 13: ...Dialing by Name feature After entering the first few letters of your name the VPS will announce the names of VPS subscribers whose names share those same letters and the caller can select your name 1...

Page 14: ...extension by dialing the desired extension number when guided If the called party does not answer the VPS can offer you other options such as leaving a message calling the operator etc Note that these...

Page 15: ...ack a message the VPS can also announce the message s envelope the date and time of the message and the message sender s information 1 Log in to your mailbox See 2 1 Logging in to Your Mailbox if nece...

Page 16: ...ecover this message 4 Reply to this message 5 1 Rewind during playback only 6 1 Fast forward skip envelope during playback only 7 Transfer this message 8 Adjust playback volume during playback only 9...

Page 17: ...after playback A Bookmark allows you to set a point in a message that you can jump to quickly during playback see 5 20 Bookmarks You can set one Bookmark for each message in your mailbox If you set a...

Page 18: ...e desired message See 3 1 Playing Messages if necessary Only new and old messages can be replied to To reply to a deleted message recover the message first see 5 21 Recovering Deleted Messages 2 4 dur...

Page 19: ...make the message private 2 to continue 14 1 to request a receipt 2 to continue 15 Go on hook Note Auto Receipt is not enabled by default For more information consult your System Administrator New urge...

Page 20: ...4 2 to accept 5 1 to transfer the message without recording your comments then go to step 8 2 to record your comments 6 Record your comments after the tone 7 1 to end recording 8 2 to accept 9 Go on...

Page 21: ...programmed outside telephone number assigned as a Caller ID number Ask your System Administrator what telephone number you should dial in order to access the VPS remotely The number of rings you hear...

Page 22: ...d outside parties see 4 3 External Message Delivery There are several ways to determine the recipients of your messages You can specify recipients by Mailbox number or subscriber name specifies an ind...

Page 23: ...See 2 1 Logging in to Your Mailbox if necessary 2 2 3 Go to Specifying the Recipients by Number or Specifying the Recipients by Name Dialing by Name Specifying the Recipients by Number 1 Enter one of...

Page 24: ...enter 5 the message will be delivered on March 5 9 2 to accept 10 1 to make the message urgent 2 to continue 11 1 to make the message private 2 to continue 12 1 to request a receipt 2 to continue 13 G...

Page 25: ...ilbox by the System Administrator or System Manager If you have any difficulties using this feature consult your System Administrator Sending an External Delivery Message 1 Log in to your mailbox See...

Page 26: ...If today is February 16 and you enter 5 the message will be delivered on March 5 4 Go to Recording Your Message Recording Your Message 1 1 to request a receipt 2 to continue 2 2 to accept 3 Record yo...

Page 27: ...layed back 4 2 to reply To end the call press then go on hook to finish 5 Record a reply 6 1 to end recording 7 2 to accept 8 1 to make the message urgent 2 to continue 9 1 to make the message private...

Page 28: ...s you have made for Incomplete Call Handling for No Answer Beeper Access The VPS will prompt the caller to enter his or her telephone number then will send the caller s telephone number to your beeper...

Page 29: ...ller s telephone number to your beeper so you can return the call To use this feature Notification Schedule setting for your mailbox is required For more information consult your System Administrator...

Page 30: ...the dialing key that transfers your callers to your Covering Extension If you assign the Transfer to Operator option in your Personal Custom Service to a dialing key callers who press that dialing key...

Page 31: ...hen repeat this step 3 to skip to the previous question then repeat this step 4 to select a specific question Enter the question number and then repeat this step 4 Record the question 5 1 to end recor...

Page 32: ...ur extension is a Logical Extension i e your mailbox receives your calls automatically perhaps because you do not have your own telephone for regular use 1 Log in to your mailbox See 2 1 Logging in to...

Page 33: ...Lists one by one or all at once 1 Log in to your mailbox See 2 1 Logging in to Your Mailbox if necessary 2 3 4 3 Enter the desired Personal Group Distribution List number 1 4 4 3 to delete a group mem...

Page 34: ...re an extension number simply enter the extension number then go to step 7 6 Enter the outside telephone number including area code if needed To insert a pause or special command in the middle of the...

Page 35: ...Message Waiting Lamp Notification On Off 1 Log in to your mailbox See 2 1 Logging in to Your Mailbox if necessary 2 5 1 3 1 to enable disable lamp notification 4 Go on hook Note Displaying the number...

Page 36: ...elephone numbers Caller telephone numbers can then be sent to your beeper This feature may be disabled for your mailbox 7 2 to accept 8 1 if the assigned number is a telephone number 2 if the assigned...

Page 37: ...n your mailbox you can receive notification by e mail The recorded message can also be added to the e mail as an attachment Consult your System Administrator for more information Document Version 3 0...

Page 38: ...ing in to Your Mailbox if necessary 2 3 1 4 3 Enter the personalized greeting number 1 4 4 1 to change the greeting then go to step 4 Recording a Personalized Greeting for the First Time 3 to delete t...

Page 39: ...umber 2 to keep the number and announce the next number then repeat this step 8 Go on hook when finished Note In order for this feature to function properly your PBX must be able to receive Caller ID...

Page 40: ...es 1 Log in to your mailbox See 2 1 Logging in to Your Mailbox if necessary 2 3 5 2 3 1 to change the Caller ID number then go to step 4 Assigning Caller ID Numbers and Recording Names 2 to change the...

Page 41: ...ephone s handset You can speak to the caller by pressing a customized button on your telephone Note This feature is only available with Panasonic KX T series PBXs using APT or DPT Integration For more...

Page 42: ...e imposed regulations on the manner in which two way telephone conversations may be recorded so you should inform the other party that the conversation is being recorded Consult your local telephone c...

Page 43: ...You must program your extension before you can use this feature For KX TDE KX TDA and KX TAW series PBXs see 6 3 Programming Your Extension for Voice Mail Transfer For KX TA and KX TD series PBXs see...

Page 44: ...ox See 2 1 Logging in to Your Mailbox or 3 4 Remote Access if necessary 2 3 6 3 1 to change telephone number 1 2 to change telephone number 2 If you have already set a telephone number and wish to cha...

Page 45: ...needed 8 2 to accept 9 Go on hook Note This feature is only available with Panasonic KX T series PBXs using DPT Integration For more information consult your System Administrator The number of digits...

Page 46: ...e it press 1 before continuing 3 Enter the outside line access number needed for making outside calls 4 Enter the outside party s telephone number 32 digits max including area code if needed 5 2 to ac...

Page 47: ...umber 1 2 to change telephone number 2 If you have already set a telephone number and wish to change it press 1 after selecting telephone number 1 or 2 4 Enter your outside telephone number 20 digits...

Page 48: ...sage Automated Attendant Service The VPS will prompt the caller to dial an extension number in order to speak with someone else Intercom Paging The VPS will page you using the Intercom Paging feature...

Page 49: ...necessary 2 3 8 1 3 1 to select the No DTMF Input Operation 4 1 5 1 for message recording 2 to disconnect the caller 3 for disconnect the caller after hours message recording for all other times 6 2 t...

Page 50: ...change the setting 2 to accept the current setting then go on hook to finish 3 to cancel turn off the Timed Reminder then go on hook to finish 4 Enter the desired time then For example To enter 5 00...

Page 51: ...nt in a specific message later You can set one bookmark for each message in your mailbox if you set a new bookmark the old one is deleted To Set the Bookmark press 2 4 while listening to a message To...

Page 52: ...deleted it is retained until the end of the day then it will be permanently deleted Deleted messages can be recovered after which they will be treated as old messages To Recover a Deleted Message pre...

Page 53: ...to make more recording time in your mailbox available The amount of recording time that remains when you hear the Mailbox Capacity Warning depends on how your mailbox is configured This feature may be...

Page 54: ...s the LCS button then enter the password This password prevents others from activating the LCS feature and listening to your messages as they are being left Note For KX TDE KX TDA and KX TAW series PB...

Page 55: ...whether the recorded message is played through the built in speaker of the extension The default mode is hands free 1 Enter Personal Programming While on hook press the PROGRAM button Display changes...

Page 56: ...tton 3 Press 91 Screen output 2WAY Xfr 4 Enter a Voice Mail extension number Screen output 2WAY Xfr _ _ _ _ _ _ The Voice Mail extension number you entered 5 Press the STORE button 6 Press the PROGRAM...

Page 57: ...T PGM Mode 2 Press the Flexible CO or DSS BLF button that you want to assign as the VTR button 3 Press 94 Screen output VTR 4 Enter a Voice Mail extension number Screen output VTR _ _ _ _ _ _ The Voic...

Page 58: ...g Cancel button This button is optional Live Call Screening can also be canceled by pressing the FLASH button 1 Enter PITS Programming a While on hook press the PROGRAM button or set the MEMORY switch...

Page 59: ...to 6 until all jacks are programmed Live Call Screening Private Hands Free Mode Assignment This program assigns a VPS response for when a message is being left in a mailbox It determines whether an al...

Page 60: ...rogramming mode press the PROGRAM button or set the MEMORY switch to SET Two way Transfer TWT Button Assignment Follow the procedure below to assign a TWT button on your extension 1 Enter PITS Program...

Page 61: ...The display changes to PT PGM Mode 2 Press the Flexible CO or DSS BLF button that you wish to assign as the VTR button 3 Enter the programming number KX TD 8 KX TA1232 8 KX TA 94 Screen output VTR 4 D...

Page 62: ...Message 1 1 Previous Message 1 2 Next Message 2 Pause Restart While listening only 2 3 Message Envelope 3 Recover Message 5 Rewind While listening only 6 Fast Forward While listening only 8 Volume Up...

Page 63: ...4 Beeper Access 5 Set Transferring to Custom Service 6 Operator 7 Return to AA Service Top Menu Incomplete Handling Status For Busy 1 Leaving a Message 2 Covering Extension 3 Intercom Paging 4 Beeper...

Page 64: ...revious Menu 0 Help Switch to Prompts Main Menu 4 1 Also available with VM Menu 2 If pressed while in Subscriber Service you will be prompted to enter the desired mailbox number 3 If pressed while in...

Page 65: ...y Displays menus or options Soft Buttons S1 through S4 Used to select the item displayed on the bottom line on the display Navigator Key Left and right Used to repeat and skip messages Up and down Use...

Page 66: ...d Message EXIT ENTER 3 Select the desired message to play then press ENTER to accept 3 messages ROBINE S AUG24 03 47PM MBX 203 AUG24 11 04AM 3275307 AUG24 09 23AM EXIT ALL ENTER Press EXIT to go back...

Page 67: ...to your mailbox 1 Select A A Status then press ENTER using the soft button Main Menu Receive Msg Deliver Msg Mbx Management A A Status EXIT ENTER 2 Select Call Transfer Status then press ENTER to acc...

Page 68: ...y the next option Beeper Access EXIT SEL ENTER 8 When Transfer to Mailbox is displayed press ENTER to accept Transfer to Mbx EXIT SEL ENTER 9 Select other items for programming or press EXIT to finish...

Page 69: ...g Messages 10 Changing or Deleting Your Subscriber Name 13 Changing Personal Group Distribution List Names 33 Changing Your Password 12 Commands Changing the Current VPS Service 14 Recording Messages...

Page 70: ...stribution Lists 33 Playing Messages 15 Programming Your Extension for Conversation Recording KX TA and KX TD Series 60 KX TDE KX TDA and KX TAW Series 56 Programming Your Extension for LCS KX TA and...

Page 71: ...on 49 Transferring a Call to a Mailbox 43 Transferring Messages 20 Turning Device Notification On Off 35 Turning Message Waiting Lamp Notification On Off 35 Two way Recording TWR Button Assignment KX...

Page 72: ...material is copyrighted by Panasonic System Networks Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasoni...

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