Subscriber Database
A database of subscribers can be viewed at the administration terminal.
System Reports
Many useful system reports are available from the administration terminal. These may aid in traf-
fic studies, or detecting misuse.
Voice Prompted Programming
From any touch-tone phone in the world an administrator can record custom
prompts, add, delete, or modify mailboxes, and change scheduled modes.
Voice Studio
An included voice studio lets you re-record any prompt in the system and even edit it for better
sound.
AUDIOTEX FEATURES
(All Audiotex features are ONLY available on the SVMi-8E and SVMi-16E)
Audiotex
You may use the SVMi-8E/SVMi-16E to supply recorded announcements to callers. Audiotex allows you
to provide information only without giving the option to record a message. An example of this might be direc-
tions or movie times. This full featured system allows multiple announcements to be played in sequence with vari-
able options depending on the caller or time of day.
Audiotex Librarian
An Audiotex Librarian manages the announcements that together form its library. Its pur-
pose is to make sure that the announcements are not outdated and that the caller receives the appropriate
announcement.
Automatic Announcement Delete
Time sensitive Announcements can be automatically deleted from an audio-
tex library. An Announcement retention time may be set from 1 to 999 days or 1 to 9999 plays. The days automatic
delete counter is reset to "0" days each time the Announcement plays. The plays automatic delete counter is not
reset; for example, if set to 225 plays, the SVMi-8E/SVMi-16E will delete the Announcement after the 225th play,
regardless of the days counter.
Announcement Replay
Each Announcement can be configured with an easy replay digit. A caller may be offered
the option to replay an Announcement by pressing the replay digit. Replaying an Announcement does not affect
the automatic delete counters process.
E-MAIL GATEWAY FEATURES
The E-Mail Gateway provides functionality to authorized subscribers on the
SVMi-8E
and
SVMi-16E
systems
only.
Adjustable Message Retention per Subscriber or Group of Subscribers
When setting up the system or at any
time the Administrator can adjust the message retention of the original Voice Mail Message. For Subscribers with
E-Mail Gateway Enabled, message retention is calculated from the time the Mail Server accepts receipt of the e-
mailed voice message.
The Choices are:
1.
Do Not Adjust Message Retention and follow standard MCLASS Message Retention (Default is 9999 days).
2.
0 Days — Which deletes the Voice Mail Message as soon as the e-mail is sent.
3.
1 — 999 days.
3.18
Software Features
