New / Old Selection
When you access your mailbox you may choose to listen to either new or old messages. This
makes it easier to find specific information contained in an old message without having to listen to all the new
messages first.
One Touch Access
The SVM/SVMi E-Series Voice Mail can be accessed to check messages or perform administra-
tion simply by pressing one button on your keyset.
Pager Notification Schedule
The Weekly Notification Schedule tells SVM/SVMi E-Series the days of the week, and
the hours of the day, that a subscriber wants to be notified of new messages via his pager. This Schedule may be
set by the Administrator or the Subscriber. This schedule is independent from the Message Alert Notification
Schedule.
Personal Mailbox Administration
You may change settings for your mailbox any time you like. Personalize the
greeting that callers will hear your name, password and notification options.
Private (Confidential) Messages
A message can be marked Private. A private message can not be forwarded to
another subscriber. If the recipient of the private message attempts to forward the message he is informed that
the message is private and may not be forwarded.
Quick Memo
See Direct Messaging
Reminder
See Self Memo
Reply Required
A message marked for delivery as Reply Required cannot be saved or deleted until the recipient
performs a voice reply to the message.
Retrieve Public Caller From Mailbox
When a subscriber logs on they are notified if a caller is in their mailbox,
and the SVM/SVMi E-Series offers to transfer the caller to the subscriber's designated location. If the caller is iden-
tified SVM/SVMi E-Series will speak the caller's name. If the subscriber elects to speak with the caller, the caller is
told that the subscriber is now available and transfers them to the subscriber's designated location. If the sub-
scriber elects not to retrieve the caller, the subscriber can go about listening to other messages while that caller
finished leaving them a message.
Return Receipt (Certified Messages)
A subscriber may request to be notified when the recipient listens to a
message. After the message has been delivered and played back by the recipient, a confirmation receipt is placed
in the new message queue of the sender's mailbox, it contains the date and time that the message was played.
Self Memo / Reminder
Easily and quickly leave a reminder in your own mailbox. This virtual notepad is available
wherever there is a phone, and can be set for immediate or future delivery. This makes them useful for keeping
track of your entire workload to schedule or serve as reminders for meetings.
Self Memo / Reminder Categories
If allowed by the system administrator a subscriber may designate the
reminders they create as either a Commitment, Follow Up or Task. The individual meaning of these labels may vary
from person to person. Their intent is to provide a way of separating reminders into different categories. These
categories can be reviewed in the subscriber Workload Manager
Speed Control
The SVM/SVMi E-Series supports two message playback speeds. This allows you to hear the mes-
sage in a convenient manner. You can press '99' during message playback to toggle between two speeds.
Subscriber Workload Manager
This allows a subscriber to group reminders by a Commitment, Follow Up or Task
in order to better organize the workload. Their entire workload can be reviewed or a specific group.
Until… Scheduling
The Until… Scheduling method is an easy way to schedule the termination of an SVM/SVMi
E-Series service relative to the time the service is set active. Most of the services in the SVM/SVMi E-Series give
subscribers greater control over their communications by providing Until… Scheduling. The subscriber just sets
a time for the service to terminate, concurrent with activating it, and does not have to worry about remembering
3.16
Software Features
