Night Personal Greeting
This greeting plays to the caller anytime the subscriber is scheduled as unavailable
based on the availability schedule. If the subscriber is scheduled unavailable the caller will here the Night
Greeting during a No-Answer Call condition or if Night Intercept is enabled.
Park and Overhead Page
For those users who are frequently away from their desk, the SVM/SVMi E-Series pro-
vides a Park and Page capability. When a subscriber does not answer a call, the subscriber's personal greeting can
contain an option to be paged. When the caller elects to have the subscriber paged, the SVM/SVMi E-Series parks
the call and plays a prompt through the overhead paging facility that contains the subscriber's name and a pick-
up code. The SVM/SVMi E-Series waits a programmable period of time for the subscriber to pick-up the call. When
the call is not picked up, the SVM/SVMi E-Series notifies the caller that the page was not answered and plays the
subscriber's Primary or No-Answer greeting.
Personal Customized Options
Each subscriber may have different personal options played to the caller. For
example, the caller may wait while the subscriber is paged or the caller may hold until the subscriber is available
to take the call. These options must be enabled by the system administrator.
Retrieve Public Caller From Hold
When a subscriber logs on they are notified if a caller is holding, and the
SVM/SVMi E-Series offers to transfer the caller to the subscriber's designated location. If the caller is identified
SVM/SVMi E-Series will speak the caller's name. When the subscriber elects to speak with the caller, he simply
presses 1 and hangs up. If the subscriber elects not to speak with the caller, SVM/SVMi E-Series immediately plays
the subscriber's mailbox greeting.
Screened Rejected Personal Greeting
This greeting plays to the caller anytime a subscriber rejects a screened
transferred call from the SVM/SVMi E-Series. The system administrator can authorize the Call Screening feature
per subscriber. Call Screening must be authorized to have a Call Screening Greeting.
Stored Telephone Numbers
A subscriber can store up to five telephone numbers where they can usually be
reached, this simplifies the follow me feature as it allows the subscriber to quickly activate commonly used set-
tings.
Weekly Availability Schedule
The Weekly Availability Schedule tells SVM/SVMi E-Series the days of the week,
and the hours of the day, that a subscriber is normally available to take calls. When the subscriber does not answer
a call during those time periods, the appropriate Day or Night greeting is played. This schedule may be set by the
Administrator or the Subscriber.
VOICE MAIL FEATURES
Answer Machine Emulation
This feature allows you to monitor calls being left in your voice mail box through
the speaker of your keyset. In function it is very much like screening a call on your home answer machine.
Auto Conversation Record
With the SVM/SVMi E-Series card installed in your phone system, you may record all
the phone conversations for specific extensions. An optional tone with a programmable delay may be played to
alert callers and employees during the recording process. When calls are recorded, any mailbox settings that
would normally effect maximum message duration are ignored.
Note: Call Record utilizes the conference feature. The number of people who can use the CR feature simultane-
ously, is limited to the number of available conference circuits in the system.
Warning: Before using this feature, make sure that you are not violating any state or federal laws. Some states
require that the recorded party be notified. STA is not responsible for any illegal use of this feature.
Auto Forward
The Message Auto Forward allows messages left in one mailbox to be automatically forwarded to
another mailbox if the message is not listened to. The delay time before the message is forwarded is program-
mable between 00:00 (immediately) and 23:59 (1 day). After the message is forwarded it may be deleted or saved
3.11
Software Features
