number. This Schedule may be set by the Administrator or the Subscriber. This schedule is independent from the
Pager Notification Schedule.
Message Counter
Whenever you access your mailbox, you are told the number of new and old messages. You
may selectively listen to the new or the old messages.
Message Delete
When a message has been heard, you may delete it.
Message Delivery Options
At anytime prior to sending a message, a subscriber can assign any or all of the fol-
lowing delivery options to a message, Urgent Priority, Return Receipt / Certified, Callback Request, Private or Reply
Required.
Message Fast Forward
When listening to a message you may fast-forward 5 seconds. This is useful if you are
looking for a specific piece of information like a phone number.
Message Forward With Append
Messages received in your mailbox may be forwarded to other mailboxes or
lists on the system. A message may be forwarded to another subscriber, or distribution list by entering a destina-
tion mailbox. The subscriber may record an introductory comment if desired. The message header is modified to
reflect the forwarding party and time. Forwarding multiple copies allows the subscriber to record introductions
for each destination mailbox. Forwarded messages may be re-forwarded, with additional introductions, using the
same procedure.
Message Length Controls
Maximum message length can be set for each mailbox. The maximum message
length is 166 minutes; however, SVM/SVMi E-Series ships with the maximum message length set at 10 minutes.
Message Pause
At any time while listening to your voice mail messages, you can pause the playback.
Message Play Order
Each mailbox may be set up to play messages in order of oldest first (First In First Out-FIFO)
or newest first (Last In First Out-LIFO).
Message Replay
Messages may be replayed as many times as you like.
Message Reply
When listening to your voice mail messages you may press one key to automatically leave a mes-
sage for the person who left you a message, this call return feature may always be used for internal calls, and also
outside calls if Caller ID is received, and the feature is allowed by the system administrator. A subscriber may reply
to a message sent by a public caller. If the public caller requested a return call, SVM/SVMi E-Series will play the
message envelope and announce, "Callback Requested". This means the public caller entered his telephone num-
ber into the mailbox with touch-tone at the time he left the message.
Message Retention Time by Subscriber
The length of time messages are stored prior to automatic purging may
be set for each mailbox. Retention Time can be set from 1 to 9,999 days. Retention Time applies to both new and
saved messages. Each time a message is saved, the Retention Time is reset. Only messages that have not been
accessed are automatically deleted.
Message Retrieve
Any sent message may be canceled before the recipient has received it. Any message that has
been sent but not listened to by the recipient may be retrieved ("pulled back") into the sender's mailbox. If the
message was independently sent to several subscribers, each copy may be retrieved separately.
A message sent to a distribution list may be retrieved up to the time it is first played by any member of the list.
Retrieving a message from a distribution list pulls it back from all list members. It may then be edited, updated,
rerecorded, deleted, or sent to a different destination. This capability is particularly useful if the sender incorrect-
ly addresses one copy of a message to several subscribers or if a change in events makes the message no longer
relevant.
Message Rewind
When listening to a message you may rewind 5 seconds. This is useful if you are looking for a
specific piece of information like a phone number.
3.14
Software Features
