Samsung SCX 5115 - B/W Laser - All-in-One Page 109 User Manual Download

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ROUBLESHOOTING

Fuser Area

If the paper jammed in the fuser area, “PAPER JAM 1” appears
on the display:

OTE

The fuser area is hot. Take care when removing paper

from the machine.

Lift the release lever to open the side cover.

Pull down on the fuser lever as shown below.
This will release pressure on the paper.

If paper is not seen in this area, skip to the Exit Area.

OTE

Do not pull paper up through the fusing unit. Unfused

toner may adhere in the area, resulting in smudged copies.

Remove the jammed paper, in the direction shown.

Summary of Contents for SCX 5115 - B/W Laser - All-in-One

Page 1: ...Digital Laser MFP SCX 5315F SCX 5115 SCX 5315F 5115 User s Guide Home Visit us at www samsungprinter com JC68 01054ARev 1 00 ...

Page 2: ...d All rights reserved SCX 5315F SCX 5115 and Samsung logo are trademarks of Samsung Electronics Co Ltd Centronics is a trademark of Centronics Data Computer Corporation IBM and IBM PC are trademarks of International Business Machines Corporation Microsoft Windows Windows 9x Window Me Windows 2000 Windows NT 4 0 and Windows XP are registered trademarks of Microsoft Corporation All other brand or pr...

Page 3: ...ng Paper 1 17 Tray Setting the Paper Size 1 20 Changing the Display Language 1 20 Using Save Modes 1 21 Toner Save 1 21 Paper Save 1 21 Power Save 1 22 Chapter 2 INSTALLING SOFTWARE About Samsung Software 2 2 MFP Driver 2 2 SmarThru Software 2 2 OCR Software AnyPage Lite 2 2 System Requirements 2 3 Installing Samsung Software 2 4 Uninstalling Samsung Software 2 8 Uninstalling the MFP Driver 2 8 Un...

Page 4: ...the Automatic Document Feeder 4 3 Making Copies using the Document Glass 4 4 Setting Copy Options 4 6 Image 4 6 Contrast 4 7 Set 4 7 Zoom 4 8 Auto Fit Copying 4 9 Clone Copying 4 10 Duplex Copying 4 11 Collation Copying 4 12 Chapter 5 PRINTING Printing a Document 5 2 Printer Settings 5 3 Accessing Printer Settings 5 3 Printer Properties Tabs 5 4 Printer Properties Buttons Icons 5 12 Setting Up the...

Page 5: ... Cleaning the Drum 7 8 Replacing the Drum Cartridge 7 8 Consumables and Replacement Parts 7 11 Chapter 8 TROUBLESHOOTING Document Jams 8 2 Input Misfeed 8 2 Exit Misfeed 8 3 Roller Misfeed 8 3 Paper Jams 8 4 Paper Feed Area 8 4 Fuser Area 8 6 Paper Exit Area 8 7 Duplex Jam 8 9 Multi Purpose Tray Jam 8 10 LCD Error Messages 8 11 Solving Problems 8 13 Copier Problem Solution Chart 8 13 Printing Prob...

Page 6: ...CP IP A 8 Configuring Netware A 10 Restoring the Network Configuration A 11 Resetting the Network Interface Card A 11 Configuring the Samsung Network Printer Port A 12 Installing Samsung Network Printer Port A 12 Selecting the Samsung Network Printer Port A 13 Appendix B SPECIFICATIONS General Specifications B 2 Scanner and Copy Specifications B 3 Printer Specifications B 4 Facsimile Specification...

Page 7: ...cords will be abused by persons walking on them 9 Do not overload wall outlets and extension cords This can diminish performance and may result in the risk of fire or electric shock 10 Do not allow pets to chew on the AC power telephone or PC interface cords 11 Never push objects of any kind into the product through case or cabinet openings They may touch dangerous voltage points creating a risk o...

Page 8: ...erformance 15 Adjust only those controls covered by the operating instructions Improper adjustment of other controls may result in damage and may require extensive work by a qualified service technician to restore the product to normal operation 16 Avoid using this product during a lightning storm There may be a remote risk of electric shock from lightning If possible unplug the AC power and telep...

Page 9: ...N THIS COVER VORSICHT UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GE FFNET NICHT DEM STRAHL AUSSETZEN ATTENTION RAYONNEMENT LASER INVISIBLE EN CAS D OUVERTURE EXPOSITION DANGEREUSE AU FAISCEAU ATTENZIONE RADIAZIONE LASER INVISIBILE IN CASO DI APERTURA EVITARE L ESPOSIZIONE AL FASCIO PRECAUCI N RADIACI N LASER INVISIBLE CUANDO SE ABRE EVITAR EXPONERSE AL RAYO ADVARSEL USYNLIG LASERSTR LNING VED BNING...

Page 10: ...r nearest Samsung dealer Power Saver This product contains advanced energy conservation technology that reduces power consumption when it is not in active use When the product does not receive data for an extended period of time power consumption is automatically lowered The energy star emblem does not represent EPA endorsement of any product or service Recycling Please recycle or dispose of the p...

Page 11: ...es ICES 003 édictée par l Industrie et Sciences Canada Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the following info...

Page 12: ... stopped However where prior notice is impractical the company may temporarily cease service providing that they a Promptly notify the customer b Give the customer an opportunity to correct the equipment problem c Inform the customer of the right to bring a complaint to the Federal Communication Commission pursuant to procedures set out in FCC Rules and Regulations Subpart E of Part 68 You should ...

Page 13: ...nics Co Ltd representative EC Certification Certification to 1999 5 EC Radio Equipment Telecommunications Terminal Equipment Directive FAX This Samsung product has been self certified by Samsung for pan European single terminal connection to the analogue public switched telephone network PSTN in accordance with Directive 1999 5 EC The product has been designed to work with the national PSTNs and c...

Page 14: ...he moulded plug WARNING If you cut off the moulded plug dispose of it immediately You cannot rewire the plug and you may receive an electric shock if you plug it into a socket IMPORTANT WARNING You must earth this machine The wires in the mains lead have the following colour code Green and Yellow Earth Blue Neutral Brown Live If the wires in the mains lead do not match the colours marked in your p...

Page 15: ...xiv NOTE Any queries problems or requests for accessories Information as well as service should be directed at the address shown in your warranty paperwork ...

Page 16: ...tions This chapter provides step by step instructions on setting up the machine and installing the software This chapter includes Unpacking Component Location Control Panel Functions Making Connections Installing the Drum and Toner Cartridges Turning the Machine On Loading Paper Tray Setting the Paper Size Changing the Display Language Using Save Modes ...

Page 17: ...raight out away from the unit The scan unlock switch automatically moves to the unlock position NOTE To scan or copy a document the switch must be on that position When you are moving the machine or do not intend to use it for a long time push the switch to the lock position 3 Pull open the paper Tray and remove the packing material from the paper Tray Tape Scanner module ...

Page 18: ...Cord The appearance of the power cord and the telephone line cord vary according to countries Telephone Line Cord For SCX 5315F only TAM Lead For SCX 5315F UK only This User s Guide Facsimile User s Guide SCX 5315F only Quick install Guide CD ROM The CD ROM contains the MFP driver SmarThru software the SmarThru user s guides and the Adobe Acrobat Reader program Starter Toner Cartridge Drum Cartrid...

Page 19: ...main components of your machine Front View Automatic Document Feeder Document Guides Document Input Tray Document Output Tray Control Panel See page 1 6 for SCX 5315F See page 1 9 for SCX 5115 Paper Tray Front Cover Release lever Side Cover Paper Guides Multi Purpose Tray Scanner Module ...

Page 20: ... View Paper Exit Extension ADF Automatic Document Feeder Connector Document Cover Paper Tray Telephone Connections available in SCX 5315F only Document Glass AC Power Cord Connector Parallel Connector USB Connector Power Switch ...

Page 21: ...lso used to delete digits in editing mode Used to store frequently dialed fax numbers and dial them using the associated 2 digit speed dial number Also used to alternately display alternately the currently active job and any pending jobs Redials the last number in Standby mode or inserts a pause into a fax number in the edit mode Used to perform a hook switch operation such as call waiting 01 21 S...

Page 22: ...cartridge see page 7 3 and page 7 8 Turns on when the input tray you are using is empty To load paper see page 1 17 Turns on when an error occurs on the system 4 Displays the current status and prompts during operation 5 C O P Y Used to adjust the contrast of the current copy or fax job Used to select the text type for the current copy job or fax job Used to specify the paper tray you want to use ...

Page 23: ...revious menu level or exits the menu 9 Scrolls though the menu items When you set the copy size or the copy page number they can be used to change the number Scrolls though the options available for the selected menu item In the Copy mode allows you to change the zoom rate and to change the number of copies 10 Selects the mode to activate FAX or COPY Also confirms the selection on the display 11 E...

Page 24: ...etails on the meaning of the error messages see page 8 11 Error indicators Turns on when a paper jam occurs To clear the jam see page 8 4 Turns on when the toner or drum almost runs out To replace the toner or drum cartridge see page 7 3 and page 7 8 Turns on when the input tray you are using is empty To load paper see page 1 17 Turns on when an error occurs on the system 2 Displays current status...

Page 25: ...rint a document Allows you to save power by reducing power consumption when not printing Allows you to save paper by printing 2 pages on a single sheet of paper available in the Copy mode only 6 Enters the Menu mode 7 Scrolls though the menu items When you set the copy size or the copy page number they can be used to change the number Scrolls though the options available for the selected menu item...

Page 26: ...er cord to this port and fasten the side screws NOTE Without connecting the cord to the port you cannot use the ADF 2 If you have SCX 5115 Skip this step and proceed to step 3 If you have SCX 5315F Connect the supplied telephone line to the LINE jack and the other end to the wall jack ...

Page 27: ...EXT jack UK users should plug the cord of the extension phone into the supplied TAM lead and plug the cord of the TAM lead into the EXT jack on the back of your machine NOTES For UK users use the TAM lead and the telephone line cord supplied with your machine You should use the telephone line cord which is supplied with your machine If you are replacing it with another vendor s it should be AWG 26...

Page 28: ... a certified parallel cable You will need to buy the a IEEE1284 compliant cable You only need to connect one of the above cables If you are using a USB cable you must be running Windows 98 Me 2000 XP When using the a USB connection your machine provides two USB modes Fast and Slow Fast is the default mode Some PC user may experience poor USB function in the default mode If this occurs select the S...

Page 29: ...es 1 Pull the release lever to open the side cover CAUTION Ensure that the side cover is always open before opening the front cover 2 Open the front cover 3 If the cartridge locking lever is on the lower position turn the lever upward until it locks into place ...

Page 30: ...to place completely 5 Remove the starter toner cartridge from its bag Gently shake the cartridge to loosen the toner Thoroughly shaking the cartridge will assure maximum copies per cartridge 6 Slide the toner cartridge into the machine aligning the cartridge to the left of the slot until it locks into place completely ...

Page 31: ...he front cover and then side cover NOTE When the drum or toner cartridge need to be replaced the display indicates the corresponding message with the error indicator Refer to the list of error messages on page 8 11 To replace the drum and toner cartridges see page 7 8 and page 7 3 respectively 1 2 1 2 ...

Page 32: ... Turn on the power switch WARMING UP PLEASE WAIT appears on the display indicating that the machine now is on To view your display text in another language see page 1 20 Note Power cord must be plugged into a grounded power socket Loading Paper The paper Tray can hold a maximum of 550 sheets of 20lb plain paper For copying or faxing you can use A4 letter or legal size paper only 1 Pull open the pa...

Page 33: ...ition 3 Adjust the rear paper guide to the desired paper length It is preset to Letter or A4 size depending on the country To load another size lift and insert the rear guide into the corresponding position 4 Fan the paper and insert it into the Tray LGL FOLIO A4 LTR Rear guide ...

Page 34: ... fill above the max fill line 6 While pinching the side guide as shown move it toward the stack of paper until it lightly touches the side of the stack Do not press the guide too tightly to the edge of the paper the guide may bend the paper 7 Close the paper Tray Corner snubber Max Fill Line ...

Page 35: ...u are using and press Mode Enter Enter for SCX 5115 to save the selection You can press the corresponding number shown on the display to select the paper size 3 To return to Standby mode press Stop Clear Changing the Display Language To change the language that is displayed on the LCD display take the following steps 1 Press Menu Exit and then System Setup from the one touch dial keypad SCX 5115 u...

Page 36: ...utton backlight is on To disable the mode select OFF The button backlight is off 3 Press Mode Enter Enter for SCX 5115 to save the selection Paper Save This feature prints 2 pages on a single sheet to save paper To turn this feature on take the following steps 1 Press SAVE Paper The display shows the current setting on the bottom line 2 Press SAVE Paper or use the navigation buttons to change the ...

Page 37: ...her select the length of time the machine waits after a job is printed before it switches to a reduced power state 1 Press Menu Exit and then System Data from the one touch dial keypad SCX 5115 users should press Menu and then Enter 2 Press or until POWER SAVE appears on the display Make sure that ON blinks on the bottom line If necessary use or to select ON and press Mode Enter Enter for SCX 5115...

Page 38: ...installing the supplied Samsung software You must install the Samsung software to use your machine as a printer and scanner The topics included in this chapter are About Samsung Software System Requirements Installing Samsung Software Uninstalling Samsung Software ...

Page 39: ...s automatically installed when you install the MFP driver For information about using the program refer to the Facsimile User s Guide SmarThru Software SmarThru is the accompanying software for your multifunctional product SmarThru contains a powerful image editor that allows you to edit images in many ways and also includes powerful Internet mail client software With SmarThru you can save the sca...

Page 40: ...ver Windows XP Home edition or Professional Minimal Requirements Disk space 120 MB for installation Memory 64 MB CPU Pentium II 233 or higher Required software Internet Explorer 4 01 Recommended Disk space 220 MB for installation Memory 128 MB CPU Pentium II 400 or higher Required software Internet Explorer 5 5 NOTES For Windows NT 2000 XP the system administrator should install the software Windo...

Page 41: ... SmarThru CD ROM should automatically run and the opening window appear If the installation window does not appear click Start and then Run Type X Autorun exe replacing X with the letter of your drive and click OK 2 If you are asked to select the language choose the desired language 3 Click Install the Samsung Software on your PC 4 Follow the on screen instructions and click Next Installs the Sams...

Page 42: ...y the MFP driver will be installed Custom You may choose the options you want to install Recommended for advanced users 6 Selecting the type Click Next If you select the Custom installation you may choose the options you want to install SmarThru Software to scan and edit images and to work with electronic documents OCR Software AnyPage Lite software to enable OCR MFP Driver to print and scan ...

Page 43: ...te Scan service If you selected SmarThru networking you can select to install it as a Server a Client or both The Server option allows you to share a local fax modem and or a scanner over a LAN You can control sharing by managing a remote service user The Client option allows you to use Remote Fax or Remote Scan services provided by a SmarThru Server over a LAN You need to have a client account pr...

Page 44: ... your computer does not shut down and restart automatically you must shut it down manually and restart it before the changes will be saved NOTE When you install the software the Digital Signature Not Found window appears in Windows 2000 and Windows XP Click OK in Windows 2000 and click Continue Anyway in Windows XP ...

Page 45: ...ion ensure that all applications are closed on your PC A system reboot is required after the software is uninstalled Uninstalling the MFP Driver 1 From the Start menu select Programs then select Samsung SCX 5x15 Series 2 You can select a component in the MFP driver to uninstall individually If you want to uninstall the scan driver select Twain Driver Uninstall If you want to uninstall the printer ...

Page 46: ...your computer 4 When the uninstallation is done click OK 5 The message box recommends you restart your computer Click OK then restart Windows NOTE If you want to install the printer driver or the scan driver using the SmarThru CD ROM make sure that you select the Setup Type to Compact Or select Custom then select MFP Driver For details see page 2 5 ...

Page 47: ... removes the SmarThru system including the data Delete Deletes all the SmarThru data and options No backup or copying takes place Be careful while using this option as you can easily lose your data Leave intact Uninstalls SmarThru software leaving data and option intact This can be useful if for example you decide to install the Stand Alone configuration over the SmarThru Networking In this case u...

Page 48: ...e un installation The SmarThru software and all components will be removed 6 When the uninstallation is done click OK The message box recommends restarting your computer 7 Click OK Shut down and restart your computer to complete the un installation process and save your changes ...

Page 49: ...nd the installation window appear If the installation window does not appear select Run from the Start menu then type X Autorun exe replacing X with the letter of your drive and click OK 2 If you are asked to select the language choose the desired language 3 Click Uninstall the Samsung Software on your PC 4 Follow the on screen instructions to complete the un installation You must shut down and re...

Page 50: ...s you to the basics of selecting print media and loading print media into your machine This chapter includes Selecting Print Media Paper Guidelines TrayLoading Paper in the Tray Using the Multi Purpose Tray Setting the Paper Size for Copying ...

Page 51: ... in A4 210 x 297 mm B5 182 x 257 mm A5 148 x 210 mm YES 550 YES 550 YES 550 NO 0 YES 550 NO 0 NO 0 YES 100 YES 100 YES 100 YES 100 YES 100 YES 100 YES 100 Envelopes No 10 4 12 x 9 5 in C5 162 x 229 mm DL 110 x 220 mm Monarch 3 87 x 7 5 in B5 176 x 250 mm NO 0 NO 0 NO 0 NO 0 NO 0 YES 10 YES 10 YES 10 YES 10 YES 10 Labelsb Letter 8 5 x 11 in A4 210 x 297 mm b If you are experiencing excessive jammin...

Page 52: ... other media that conform with the specifications listed under General Specifications on page B 2 Use only well constructed envelopes with sharp well creased folds DO NOT use envelopes with clasps and snaps DO NOT use envelopes with windows coated lining self adhesive seals or other synthetic materials DO NOT use damaged or poorly made envelopes It is recommended that you feed special paper types ...

Page 53: ...bels to peel off during printing which can cause paper jams Exposed adhesive can also cause damage to machine components Do not feed a sheet of labels through the machine more than once The adhesive backing is designed for one pass through the machine Do not use labels that are separating from the backing sheet or are wrinkled bubbled or otherwise damaged TrayLoading Paper in the Tray The paper Tr...

Page 54: ...TES When you print a file from your PC using the paper Tray make sure that you select the Paper source and the correct paper size from your software application before starting your print job If you experience problem with the paper feed place the paper in the Multi Purpose Tray You can load up to 300 sheets of previously printed paper The printed side should be facing down with the uncurled edge ...

Page 55: ...between 16lb and 32lb The following table summarizes the print media allowed as well as their stacking height limit Notes Always load only use print media specified in Specifications to avoid paper jams and print quality problems Do not hit the Multi Purpose Tray or rest your hands on it otherwise the tray may be damaged or detached from the machine Flatten any curling on postcards envelopes and l...

Page 56: ...el surface For transparencies hold the transparencies by the edges and avoid touching the print side Oils from your fingers that are deposited on the transparency can cause print quality problems If you are using the transparencies with paper backing insert a sheet of plain paper on the tray before loading transparencies Doing so prevents paper jams while feeding 3 Load the print material with the...

Page 57: ...ck should be under the Max fill line The print media buckles if you load a stack that is too deep or if you push it in too far NOTES When printing on previously used paper via the Multi Purpose Tray the printed side should be facing up with the uncurled edge at the left side If you experience problems with paper feed turn the paper around Max ﬁll line ...

Page 58: ...elect the paper size you are using and press Mode Enter Enter for SCX 5115 to save the selection You can press the corresponding number shown on the display to select the paper size 3 To return to Standby mode press Stop Clear To set the paper size for the Multi Purpose Tray take the following steps 1 Press Menu Exit and then System Data from the one touch dial keypad SCX 5115 users should press M...

Page 59: ...PAPER HANDLING 3 10 NOTE ...

Page 60: ...opying documents This chapter includes Loading Paper for Copy Output Selecting a Paper Tray Making Copies from the Automatic Document Feeder Making Copies using the Document Glass Setting Copy Options Auto Fit Copying Clone Copying Duplex Copying Collation Copying ...

Page 61: ...n copying you have to select the paper tray you will use for both copy and fax jobs SCX 5315F only 1 Press Paper Tray The current setting appears on the bottom line of the display 2 Select CASSETTE or BYPASS by pressing Paper Tray repeatedly or using the navigation buttons and press Mode Enter Enter on SCX 5115 to save the selection 3 If you selected BYPASS at the step 2 the display prompts you to...

Page 62: ... size marked on the ADF 2 SCX 5315F users should verify that the machine is in the Copy mode If necessary press Mode Enter to change the mode to Copy mode In Copy mode the LCD display shows Note that you cannot make copies in Fax mode The machine will sounds an error beep 3 Make sure that you have selected the required paper tray See page 4 2 4 Customise the copy settings including the number of c...

Page 63: ...ys keep it clean Making Copies using the Document Glass If you want to make copies from booklet pamphlet transparencies or documents having other unusual characteristics use the document glass to load documents 1 Lift the document cover 2 Place the document face down on the glass and align it with document guides on the left top corner of the document glass ...

Page 64: ...y mode In Copy mode the LCD display shows Note that you cannot make copies in Fax mode The machine will sounds an error beep 5 Make sure that you have selected the required paper tray See page 4 2 6 Customise the copy settings including the number of copies copy size contrast and image type using the control panel buttons See Setting Copy Options on page 4 6 To clear the settings use the Stop Clea...

Page 65: ...used to improve the copy quality To select the image type take the following steps 1 Press Image You can see the current setting on the bottom line of the display 2 Press Image or the navigation buttons until the desired mode appears You can choose from TEXT Used for documents containing mostly text MIXED Used for documents with mixed text and graphics PHOTO Used when the originals are photographs...

Page 66: ...tings using the navigation buttons Each time you press the button the selection block on the LCD display moves to the left or to the right As the selection block moves to the right the contrast becomes darker 4 Press Mode Enter Enter on SCX 5115 to save the selection Set Using the Set button you can select the number of copies from 1 to 999 1 Press Set The triangle symbol on the middle of the top ...

Page 67: ...e number keypad The selected number appears on the display You can also use Increase or Decrease to change the zoom rate Press Increase or Decrease to increase or decrease the number by 1 If you press and hold the buttons the number increases or decreases rapidly 3 Press Mode Enter Enter on SCX 5115 to save the selection NOTES If you press the Stop Clear button while setting the copy options and b...

Page 68: ...ial copy mode SCX 5315F users should press Special Copy in the Copy mode see page 4 5 and SCX 5115 users should press Autofit Clone 4 Press Special Copy Autofit Clone on SCX 5115 repeatedly or use the navigation buttons until AUTO FIT appears on the bottom line of the display 5 Press Mode Enter Enter for SCX 5115 to save the selection 6 If necessary customise the copy settings including the number...

Page 69: ...To enter the special copy mode SCX 5315F users should press Special Copy in the Copy mode see page 4 5 and SCX 5115 users should press Autofit Clone 4 Press Special Copy Autofit Clone on SCX 5115 repeatedly or use the navigation buttons until CLONE appears on the bottom line of the display 5 Press Mode Enter Enter on SCX 5115 to save the selection 6 If necessary customise the copy settings includi...

Page 70: ...nt glass face down 2 Make sure that you have selected the required paper tray See page 4 2 3 Press Duplex Copy The current setting appears on the bottom line of the display 4 Press Duplex Copy or use the navigation buttons to select the binding orientation If you select OFF you cannot use duplex copying 5 Press Mode Enter Enter on SCX 5115 to save the selection 6 If necessary customise the copy se...

Page 71: ...mpleted press Stop Clear to cancel the duplex copy mode Collation Copying When the Collation Copying feature is on your machine sorts the copy job For example if you make 2 copies of 3 pages documents one complete 3 page document will print followed by the second complete 3 page document 1 Load the documents to be copied in the ADF Or place a sheet of the documents on the document glass face down ...

Page 72: ...ode the PHOTO setting using the Image button is disabled 7 When the document is fed from the document glass the display shows SCAN ANOTHER on the top line after the page is scanned into the memory To scan another page remove the scanned page and load the next page on the glass Select YES and press Mode Enter Repeat as necessary When all of the pages are scanned select NO when the display shows SCA...

Page 73: ...COPYING 4 14 MEMO ...

Page 74: ... Read this chapter to learn how to select and load print media and how to use the print settings This topics included in this chapter are Printing a Document Printer Settings Setting Up the Locally Shared Printer ...

Page 75: ...is properly connected to the computer the machine is powered on and there is paper in the paper tray 2 Verify that you have installed the Samsung software for your computer For details see Installing Samsung Software on page 2 4 3 Start the program you are using to create the document and create or open the document you want to print 4 Choose Print or Print Setup from the File menu Make sure that ...

Page 76: ... Settings made in the application to create the document will usually override settings made in the printer driver NOTE You do not need to use any of the control panel buttons to use the machine as a PC printer For example if you want to adjust the printing contrast you do not have to press Contrast on the control panel The control panel buttons are used primarily for copying Accessing Printer Set...

Page 77: ... Preferences from the drop down list Printer Properties Tabs When Printer Properties are displayed you can review and change whatever settings are needed for your printer job Your printer s Properties window consists of 5 tabs Paper Graphic Output Watermark and About If you access the Printer Properties through the Printers folder you can view more Windows based tabs in addition to these 5 tabs Fo...

Page 78: ...on the box to put a check mark to use the different paper source for the first page Select the desired paper source for the first page and other pages independently Select the desired paper source Select Tray if you load media in the paper Tray Multi Purpose Tray if you load in the Multi Purpose Tray Select the size of paper you are using 1 2 3 4 1 2 3 ...

Page 79: ...printed characters or images can appear to have jagged or uneven edges Set this Samsung Resolution enhancement Technology SRT option to improve the print quality of your text and images make the characters and images appear smoother Printer Default Choose this setting to use the SRT that your printer provides Normal Choose to disable SRT mode Text Enhance Choose to refine the print quality of char...

Page 80: ...checked all text in your document will be printed in solid black When it is not checked colored text is printed in shades of gray Toner Save Mode allows the printer to use less toner on each page Using this mode will extend the life of your toner cartridge and reduce your cost per page but will reduce print quality Click to put a check mark and enable this mode Select the number of page you want t...

Page 81: ...a booklet Once your document prints fold the pages in half and staple the pages Booklet printing is available only when you select Plain Paper for Paper Type in the Paper tab Fit to Page Choose this option to scale your print job to any selected paper size regardless of the logical document size 7 ...

Page 82: ... Poster option to enlarge the printed document To determine the scaling factor select the style You can choose from 2x2 3x3 or 4x4 For example if you select 2x2 the output will be automatically stretched to cover 4 physical pages 1 1 ...

Page 83: ...paper Duplex printing is available only when you select Plain Paper for Paper Type in the Paper tab Choosing Long Edge lets you have the binding orientation along the long edge of the paper as in a magazine Choosing Short Edge lets you have the binding orientation along the short edge of the paper as in a calendar 1 1 ...

Page 84: ...IDENTIAL or perhaps the name of your company or department By changing the watermark settings you can create faint watermarks that are not intrusive to a document or bold watermarks to call attention to specific information To create a watermark enter the desired text message in the Text field and select the desired watermark options You can select the font type and size color position and angle T...

Page 85: ... icon in the title bar to get information about specific setting on the page Position the pointer over the parameter in question and click to see a pop up window for an explanation Setting Up the Locally Shared Printer You can connect the machine directly to a selected computer which is called the host computer on the network Your machine can be shared by other users on the network through a Windo...

Page 86: ...he port you want check the Reconnect at log on box and then click OK 5 From the Start menu select Settings and then Printers 6 Double click your printer icon 7 From the Printer menu select Properties 8 From the Details tab select the printer port and click OK In Windows NT 4 0 2000 XP Setting Up the Host Computer 1 Start Windows 2 For Windows NT 4 0 2000 from the Start menu select Settings and the...

Page 87: ... left column 3 Click the shared name 4 For Windows NT 4 0 2000 from the Start menu select Settings and Printers For Windows XP from the Start menu select Printers and Faxes 5 Double click your printer icon 6 From the Printer menu select Properties 7 Press the Ports tab and click Add Port 8 Select Local Port and click New Port 9 Fill in the Enter a port name field and enter the shared name 10Click ...

Page 88: ...ur computer Then you can fax or e mail the files display them on your web site or use them to create projects that you can print out using Samsung SmarThru software which came with your machine This chapter includes Scanning using the Samsung SmarThru Scanning Process with TWAIN enabled Software ...

Page 89: ...ollowing steps to start scanning using SmarThru 1 Feed the document s to be scanned face up into the ADF Or Place a single document on the document glass face down then close the cover 2 Once you have installed the Samsung software you will see the SmarThru icon on the desktop window Double click the SmarThru 3 icon The SmarThru 3 window opens Double click ...

Page 90: ...orm to send the just scanned image attached to a new mail The email account must be configured in the Samsung SmarThru system to enable e mail services Scan to FAX Lets you scan the original documents then launches a New Fax form which helps you to send them as a fax image Scan to WEB Lets you scan the original documents for further publishing to the Web Scan to OCR Lets you scan the original docu...

Page 91: ... software you will need to use TWAIN compliant software such as Adobe PhotoDeluxe or Adobe Photoshop The first time you scan with your machine you will need to select it as your TWAIN source in the application you will use The basic scanning process involves a number of steps Place your photograph or page on the document glass Open an application such as PhotoDeluxe or Photoshop Open the TWAIN win...

Page 92: ...the cartridge and your machine This chapter includes Cleaning the Scan Unit Expected Cartridge Life Replacing the Toner Cartridge Setting to Notify Toner Low Available in SCX 5315F only Cleaning the Drum Replacing the Drum Cartridge Consumables and Replacement Parts ...

Page 93: ... or crack the cabinet NOTE Clean the cabinet of the printer with a soft lint free cloth You can dampen the cloth slightly with water but be careful not to be let any water drip onto the printer or inside of it 1 Slightly dampen a soft lint free cloth or paper towel with water 2 Open the document cover 3 Wipe the surface of the document glass and ADF glass until it is clean and dry 4 Wipe the under...

Page 94: ...tual number may vary according to the print density of the page you print If you print a lot of graphics you may need to change the cartridge more often Replacing the Toner Cartridge When the toner cartridge is near the end of its life white streaks or light copy will occur The LCD displays a warning message TONER LOW You can temporarily re establish the print quality by re distributing the remain...

Page 95: ... to release the toner cartridge 4 Pull the toner cartridge out and gently shake the cartridge to distribute the toner evenly inside the cartridge NOTE If the toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets the toner into fabric ...

Page 96: ...time When the toner eventually runs out only blank pages will print when a print job is sent or when a fax is received At this stage the toner cartridge needs to be replaced The display shows the warning message TONER EMPTY Take the following steps to replace the toner cartridge 1 The side cover must be open to open the front cover Make sure that the side cover is open before opening the front cov...

Page 97: ...tails 4 Shake the new toner cartridge horizontally four or five times Save the box and the cover for shipping 5 Slide the new toner cartridge in until it locks in place 6 Turn the cartridge locking lever downwards until it locks in place 7 Close the front cover then the side cover The display shows NEW TONER 1 YES 2 NO 8 Select YES by pressing 1 The machine returns to Standby mode ...

Page 98: ...e touch dial keypad 2 Use or until NOTIFY TONER appears on the bottom line of the display and press Mode Enter NOTIFY TONER LOW appears on the top line and the current setting appears on the bottom line 3 Press or to change the setting Select ON to enable this feature then press Mode Enter Select OFF disables this feature 4 Enter your fax number and then press Mode Enter 5 Enter your name of up to...

Page 99: ...r Enter on SCX 5115 4 The machine prints out a cleaning page Toner particles on the drum surface are affixed to the paper Repeat this process three or four times Replacing the Drum Cartridge The useful life of the drum cartridge is approximately 15 000 copies The LCD displays DRUM WARNING when the drum is near the end of life Approximately 1 000 more copies can be made but you should have a replac...

Page 100: ...tridge then pull the toner cartridge out NOTE The toner cartridge must be removed to replace the drum cartridge 3 Pull the used drum cartridge out NOTE Help the environment by recycling your used drum cartridge Refer to the recycling brochure packed with the drum cartridge for details ...

Page 101: ... 6 and 7 6 Close the front cover and the side cover The LCD displays NEW DRUM 1 YES 2 NO 7 Select YES by pressing 1 The machine returns to Standby mode If the drum cartridge does not work properly and you have to replace it with a new one before DRUM WARNING or DRUM EMPTY may appears on the display replace the drum cartridge as described above then take the following steps to reset the drum counte...

Page 102: ...om time to time you will need to replace the toner and drum cartridges roller and fuser unit to maintain top performance and to avoid print quality problems and paper feed problems resulting from worn parts The following items should be replaced after you have printed a specified number of pages See the table below To purchase the consumables and replacement parts contact your local Samsung dealer...

Page 103: ...MAINTENANCE 7 12 MEMO ...

Page 104: ...8 TROUBLESHOOTING This chapter gives helpful information for what to do if you encounter an error This chapter includes Document Jams Paper Jams LCD Error Messages Solving Problems ...

Page 105: ...ils for clearing the three types of document misfeeds are given below Input Misfeed 1 Open the ADF top cover 2 Pull the document gently to the right and out of the ADF 3 Close the ADF top cover Then place the documents back into the ADF NOTE To prevent document jams use the document scanner glass for thick thin or mixed documents ...

Page 106: ...e document cover Then place the documents back into the ADF Roller Misfeed 1 Open the document cover 2 Turn the release knob so that you can easily seize the misfed document and remove the document from the ADF or the feed area by carefully pulling it rightwards using both hands 3 Close the document cover Then place the documents back into the ADF ...

Page 107: ...Feed Area If the paper jammed in the feed area PAPER JAM0 appears in the display 1 Pull the paper Tray open After you pull it out completely lift the front part of the Tray slightly up to release the Tray from the machine 2 Remove the jammed paper by gently pulling it straight out Once you remove the jammed paper here open the side cover and then close it to clear the PAPER JAM message on the disp...

Page 108: ... open the side cover NOTE Do not touch the shiny drum cartridge surface Scratches or smudges will result in poor copy quality 4 Carefully remove the misfed paper in the direction shown 5 Close the cover and insert the paper Tray Lower the rear part of the Tray to align the rear edge to the corresponding slot of the machine then insert it completely ...

Page 109: ... the machine 1 Lift the release lever to open the side cover 2 Pull down on the fuser lever as shown below This will release pressure on the paper If paper is not seen in this area skip to the Exit Area NOTE Do not pull paper up through the fusing unit Unfused toner may adhere in the area resulting in smudged copies 3 Remove the jammed paper in the direction shown ...

Page 110: ...7 8 4 Push the fuser lever up and then close the side cover Paper Exit Area If the paper jammed in the exit area PAPER JAM 2 appears on the display 1 Press the release lever to open the side cover 2 Open the front cover ...

Page 111: ...n on the fuser lever This will release pressure on the paper 4 Turn the Jam Remove Lever in the direction of the arrow to move the paper to the exit area then gently pull the paper out through the exit area 5 Push the fuser lever up ...

Page 112: ...to the original position 7 Close the front cover and the side cover Duplex Jam If paper jam occurs in the duplexer DUPLEX JAM appears on the display 1 Press the release lever to open the side cover 2 Remove the jammed paper Then close the side cover 1 2 1 2 ...

Page 113: ...n you try to print using the Multi Purpose Tray and the machine does not detect paper due to no paper or improper paper loading BYPASS JAM also may occur when the paper is not properly fed into the machine through the Multi Purpose Tray In that case pull the paper out of the machine ...

Page 114: ...ty Replace the drum cartridge See page 7 8 FUSER ERROR There is a problem in the fuser unit Unplug the power cord and plug it back in If the problem still persists please call for service OPEN HEAT ERROR HEATTING ERROR OVER HEAT INVALID CARTRIDGE You have used an unauthorised cartridge You must use a Samsung approved cartridge LINE ERROR for SCX 5315F only Your machine cannot connect with the remo...

Page 115: ... the original document Enter the correct poll code NO DEVELOPER CARTRIDGE The drum cartridge is not installed Install the drum cartridge NO PAPER The paper in the paper Tray has run out Load paper in the paper Tray RX TRAY FULL Paper is overstacked in the output bin Remove paper PAPER JAM 0 Paper has jammed in the paper feeding area of the Tray Clear the jam See page 8 4 PAPER JAM 1 Paper has jamm...

Page 116: ...hat there is power to the socket where the unit is plugged in to and that the machine power switch is in the ON position The machine beeps an error sound and does not make a copy Make sure that the machine is in copy mode If not change the mode to the Copy mode by pressing Mode Enter Copies are too light or too dark If the original is light use the Contrast button to darken the background of the c...

Page 117: ...ning in the machine after a paper jam has been cleared Toner yield is lower than expected and TONER LOW message appears on the LCD Toner may be lodged in the cartridge Remove the toner cartridge Shake the toner cartridge and tap along the top of the toner cartridge over a waste receptacle Take care not to touch the exposed toner on the left side of the cartridge Fewer copies from the toner cartrid...

Page 118: ...t job is being sent to the correct port For Example LPT1 Your machine does not print continued The toner and drum cartridges are not installed properly Check that the toner and drum cartridges are installed properly The printer driver may not be installed properly Reinstall the software The parallel port cable specifications may not be correct Use the IEEE 1284 parallel port cable supplied with th...

Page 119: ...return to Standby mode Printing is too slow The computer parallel port may not be set for high speed communications If your computer is equipped with an ECP parallel port enable this mode of operation Refer to the Enabling High Speed Printer Communications section and your computer s user guide If using Windows 95 the spool setting may be set incorrectly Point to the Start and then click Settings ...

Page 120: ...en packets of paper until necessary so that the paper does not absorb too much moisture from the air Printing over uneven surfaces If printing onto envelopes change your printing layout to avoid printing over areas that have overlapping seams on the reverse side Missing characters The paper may be too damp Try printing with a different batch of paper Do not open packets of paper until necessary so...

Page 121: ... the document is not wrinkled and you are putting it in correctly Check that the document is the right size not too thick or thin Make sure that the ADF top cover is firmly closed Faxes are not received automatically The FAX mode should be selected Make sure that there is paper in the Tray Check if the display shows MEMORY FULL Faxes are not received manually Check that you hung up the handset of ...

Page 122: ...scan glass for marks and clean it See page 7 2 The machine dials a number but fails to make a connection with another fax machine The other fax machine may be turned off out of paper or cannot answer incoming calls Speak with the other machine operator and ask her or him to sort out the problem Documents are not stored in the memory There may not be enough memory to store the document If the displ...

Page 123: ...TROUBLESHOOTING 8 20 NOTE ...

Page 124: ...N You can connect your machine to your network by installing an optional network interface card This chapter includes Installing a Network Interface Card Configuring Network Parameters Configuring the Samsung Network Printer Port ...

Page 125: ...the interface card are sensitive to static electricity Before installing or removing the card discharge static electricity from your body by touching something metal such as the metal back plate on any device plugged into a grounded power source If you walk around before finishing installation discharge any static electricity once again 1 Unpack the network interface card Make sure that there is n...

Page 126: ... 4 Pull the control board cover slightly towards you and slide it to the left Remove the cover from the machine 5 Remove the one screw from the port cover 6 Remove the port cover by using your finger or a screw driver from the machine ...

Page 127: ...ver 8 Insert the two teeth at the bottom of the port cover into the slots on the port panel and replace the cover as shown Fasten the screw removed in Step 5 to secure the cover 9 Insert the network interface card ensuring that the network cable connector and LEDs on the card align with the port and LED slots ...

Page 128: ...ontrol board and press the card until it is securely seated on the board 11 Insert the teeth at the bottom of the control board cover into the corresponding slots on your machine 12 Slide the cover to the right and align the connectors on top of the cover with those on the machine Fasten the six screws to secure the cover ...

Page 129: ...Network Parameters To use your machine as a network printer you need to set up the desired network protocols on the machine Setting protocols can be accomplished by using the supplied network programme Please refer to SyncThru User s Guide You can configure the basic network parameters through the control panel of your machine Use the control panel to do the following Enable or disable network pro...

Page 130: ...ations have been enabled 1 Press Menu Exit and then press System Setup on the one touch dial keypad SCX 5115 users should press Menu and then Enter 2 Press or to display NETWORK SETUP on the top line 3 Press or to display PRINT NET CFG on the bottom line 4 Press Mode Enter Enter for SCX 5115 The Network Configuration page prints out Item Requirements Network Interface 10 100 Base TX Network Operat...

Page 131: ...and then System Setup on the one touch dial keypad SCX 5115 users should press Menu and then Enter 2 Press or to display NETWORK SETUP on the top line 3 Press or to display CONFIG NETWORK on the bottom line 4 Press Mode Enter Enter for SCX 5115 to access the menu The first option CONFIGURE TCP displays on the bottom line 5 Press Mode Enter Enter for SCX 5115 to access the menu 6 Press or until IP ...

Page 132: ...ress take the following steps 1 Press Menu Exit and then System Setup on the one touch dial keypad SCX 5115 users should press Menu and then Enter 2 Press or to display NETWORK SETUP on the top line 3 Press or to display CONFIG NETWORK on the bottom line 4 Press Mode Enter Enter for SCX 5115 to access the menu The first option CONFIGURE TCP displays on the bottom line 5 Press Mode Enter Enter for ...

Page 133: ... type to IPX over IEEE 802 2 with IEEE 802 3 frames All others are discarded SNAP Limits the frame type to IPX over SNAP with IEEE 802 3 frames All others are discarded Take the following steps to change the frame type format 1 Press Menu Exit and then System Setup on the one touch dial keypad SCX 5115 users should press Menu and then Enter 2 Press or to display NETWORK SETUP on the top line 3 Pre...

Page 134: ...t YES and press Mode Enter Enter for SCX 5115 To cancel restoring select NO 6 To return to Standby mode press Stop Clear Resetting the Network Interface Card When your network interface card does not work properly you need to reboot the card 1 Press Menu Exit and then System Setup on the one touch dial keypad SCX 5115 users should press Menu and then Enter 2 Press or to display NETWORK SETUP on th...

Page 135: ...ion CD supplied with your network interface card into the CD ROM drive 2 The language selection window automatically opens Select a language If the SyncThru setup does not start automatically if the opening window does not appear click Start and then Run Type X Autorun exe replacing X with the letter of your drive and click OK 3 Click SyncThru 4 Click Install Samsung Software on your PC 5 In the W...

Page 136: ...lect Samsung Network Printer Port and click New Port 6 The Network Printer Port Wizard window appears Select the method for detecting the network interface card of your machine and enter the associated address if necessary Click Next You can find a print server by entering the printer s IP address MAC address or IPX SPX address To search through all of the interface cards connected to the network ...

Page 137: ...INSTALLING A NETWORK OPTION A 14 MEMO ...

Page 138: ...B SPECIFICATIONS This chapter includes General Specifications Scanner and Copy Specifications Printer Specifications Facsimile Specifications SCX 5315F only ...

Page 139: ... card Post Card 4x6 HagaKi Envelope 7 3 4 Envelope COM 10 Envolope DL Envelope C5 Min 3 9 x 5 8 inches 98 x 148 mm weight 60 120 g m2 16 32 lb Recording paper capacity for Tray 550 sheets weight 75 g m2 20 lb for Multi Purpose Tray 100 sheets weight 75 g m2 20 lb Automatic document feeder Up to 30 pages 20 lb or 75 g m2 Consumables 2 piece Toner Drum cartridge system Compatibility Win 95 98 2000 N...

Page 140: ... 5 Kg including consumables Gross 26 5 Kg including consumables accessories and package Package Weight Paper 2 7 Kg Plastic 0 7 Kg Item Description Item Description Compatibility TWAIN standard Resolution Optical 600 dpi resolution Mono and Color Color bit depth Internal 32 bit External 24 bit Mono bit depth 1 bit for text mode 8 bit for Gray mode Copy speed 15 copies per minute Copy resolution 1 ...

Page 141: ...rk PSTN or behind PABX Data coding MH MR MMR ECM Mode and JPEG for color fax transmission Modem speed 33600 28800 21600 19200 14400 12000 9600 7200 4800 2400 bps with fall back Transmission speed Approx 3 seconds page Transmission time applies to memory transmission of text data with ECM compression using only ITU T No 1 Chart Scanning speed Platen approx 3 seconds letter at standard fax resolutio...

Page 142: ...SPECIFICATIONS B 5 B User Memory 4 MB 320 pages Halftone 256 levels Auto dialer One touch dialling registration for 40 numbers Speed dialling registration for 80 numbers Item Description ...

Page 143: ...an 7 2 load 4 4 drum clean 7 8 install 1 14 replace 7 8 E error 8 11 extension phone connect 1 12 F fit to page print in copy mode 4 9 in print mode 5 8 J jam clear document 8 2 paper 8 4 L Loading Paper in the Tray 3 1 M MFP driver install 2 4 uninstall 2 8 N network interface card configure A 6 install A 2 network printer setup locally shared 5 12 network connected A 6 P paper jame clear 8 4 pap...

Page 144: ...driver window 5 3 R resolution print 5 6 S scan driver install 2 4 uninstall 2 8 scanner lock 1 2 SmarThru install 2 4 uninstall 2 10 software install 2 4 uninstall 2 12 T tel line connect 1 11 toner cartridge install 1 14 life 7 3 replace 7 5 toner save 1 21 two sided print in copy mode 4 11 in print mode 5 10 U USB connect 1 13 Using the Multi Purpose Tray 3 1 W watermark print 5 11 ...

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