OfficeServ 7200-S
INSTALLATION
TECHNICAL MANUAL
PART 9 MAY 2010
9.1
PART 9. SOFTWARE AND DATABASE
MANAGEMENT
9.1 SOFTWARE MANAGEMENT WITH MP20S INSTALLED
The OfficeServ 7200-S operating software, Voicemail/Auto Attendant software, and all saved
messages and greetings are stored on the MP20S SD card which is inserted into the Media
Card slot on the MP20S. The MP20S SD card has 1G of flash memory and is formatted, with a
custom format to allow faster loading, in a similar manner to a hard disk. The MP20S SD card
also has the capability to store a backup copy of the system database in addition to the
operating software files.
Software can be downloaded from the MP20S SD card to the TEPRIa and TEPRI cards using
MMC 818. The cards will automatically reboot, load and run the new software when the
downloaded process is complete. Files can be deleted from the SD media card using MMC
819, File Control to manage the files on the MP20S SD card.
Using Installation Tool over a LAN connection to the system, the software files can be
uploaded to the MP20S SD card for the operating system and the TEPRI/a cards. Then using
MMC 818, the files can be loaded on the MP20S or the TEPRI/a cards.
9.2 DATABASE MANAGEMENT
Upon successful power up and system reset by holding down the reset button, a default
database is created based on currently hardware configuration and DIP switch S3 settings on
MP20S card. This database is stored in NAND Flash memory on the MP20S. This memory has
faster erase, sequential write, and offers higher densities for high capacity data storage. There
is no memory backup switch on the MP20S.
After the technician makes necessary changes (station & group names, COS tables, routing
plans etc.) to this database it is highly recommended to store a back up copy of this customer
database to the media card (SD). This is accomplished by copying Customer Database from
SYSDB (system database) to MCDB (media card database) using MMC 815 Customer Database
program. In addition the technician can store a copy of the system database on a PC using
OfficeServ Installation Tool.
Using MMC 815 the technician can set the Auto Back Up feature to automatically copy the
system database to the media card on a daily or weekly time schedule. This option can also
be set using OfficeServ Installation Tool.
For whatever reason the back up copy of the database on the media card can replace the
database stored in NAND memory. Using MMC 815 to copy MCDB (media card database) to
SYSDB (system database). If a copy of the customer database was stored offline on a PC using
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