OfficeServ 7100
PROGRAMMING
TECHNICAL MANUAL
PART 8 APRIL 2007
8.1.8
8.1.7.4 Subscriber Direct Dialing
All Menu, Extension, and Mailbox blocks are preconfigured to allow a caller to dial
another Extension at any time to be transferred to that Extension.
8.1.7.5 Subscriber Direct Messaging
The default Automated Attendant Menus have been preconfigured to allow a caller to
press 6 plus a subscriber number to go directly to the subscriber's voicemail instead of
ringing their phone. For example if a caller dials 6201 they will be immediately
connected to Mailbox block 201. Note that these types of transfers will cause the caller
to hear the Mailbox block greeting rather than the normal Primary No Answer Greeting
played by the Extension block. If no Mailbox Greeting has been recorded a generic
prompt will be played announcing the Mailbox number.
8.1.7.6 Subscriber Directory Access
The default Automated Attendant Menus have been set to allow a caller to press 9 to
search the company directory. By default the Directory search includes all Extension
and Mailbox blocks in the system. Note that subscribers will not appear in the directory
until they have recorded a name and entered a directory name in their Extension block.
8.1.8 Sample Applications
The purpose of this section is to show some of the flexibility of the system and teach
the technician both the step-by-step methods to implement these features, but also to
provide insight into the thought processes to use when planning and implementing
applications. It is important to note that the methods used to program the following
applications are not the only possible solutions. With a more thorough understanding
of the system it is possible to accomplish almost any application multiple ways. The
important thing is to writer the application in a way that makes sense and can be easily
understood when the time comes to modify it. That will depend entirely on the personal
preferences and thinking processes of the technician.
8.1.8.1 High Security Passwords
Scenario:
A customer requires that all mailbox passwords be at least 6 digits.
Planning:
Because this is a global request that will apply to all subscribers the setting for
this is most likely in System Parameters. Looking in the System Parameters
screen we find that there is a setting that says Subscriber PSWD Min Length. It is
currently set to zero, which means that there is no minimum length for a
subscriber password.
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