Troubleshooting 135
A5
If Windows does not recognize the existence of an anti-virus program even when
it has been installed, your computer could be vulnerable to attacks from the In-
ternet. You should install an anti-virus program that your computer is able to
identify.
Check the following programs which Windows can detect and select one from
the list.
A list of anti-virus programs that Windows can detect:
-Symantec Norton Anti-Virus
-NetworkAssociates (McAfee)
-TrendMicro
-ComputerAssociates
-Panda
-Kaspersky
-Ahnlabs (AhnLab)
Visit the Microsoft Web site (www.microsoft.com) regularly to check the latest
list.
Other
Q1
4GB memory capacity is not properly recognized by Windows.
A
Windows XP SP2 cannot display a memory capacity over 4GB due to license and
driver compatibility problems. Even if the system information shows only 3GB
of memory, the system memory capacity is 4GB and is normal.
