Troubleshooting 127
If the SSID option is set to Hide, you will not be able to find the AP on your com-
puter. It is recommended unselecting the Hide option of the AP. SSID (Service
Set ID) is a name used to distinguish a wireless LAN from other wireless LANs.
It is recommended using Long Preamble. Preamble is a signal for data transmis-
sion synchronization. Although some APs support Short Preamble, there might
be a compatibility problem.
Because 'Fixed' channel selection is more stable then 'Auto' channel selection,
'Fixed' channel selection is recommended. It is recommended not using the
'Block Any' and 'Any Connection Block' functions. Although these functions
block connections at the client side when the network name is Any or Blank, it
may cause a compatibility problem.
For more information on the AP settings, refer to the owner's manual supplied with the AP.
Q3
Although a connection has been established, I cannot connect to the Internet.
•
Check the TCP/IP settings.
A
If you cannot connect to the Internet but you are connected to an AP, check if the
TCP/IP settings are configured properly.
When you are not connected to an AP, an X mark appears over the 'Wireless Net-
work Connections' (
) icon in the Taskbar. If you double-click the icon, the
Search for Wireless Connections window appears. Reconnect to a wireless net-
work referring to the descriptions of
Connecting to a Wireless LAN
in the Using
the Network section.
When you are connected to an AP, an X mark appears over the 'Wireless Network
Connections' (
) icon in the Taskbar. Double-click the icon and check if the IP
address is properly allocated on the Support tab. If the IP address is not properly
allocated, the IP address will be displayed as follows; (e.g. 169.254.xxx.xxx).
If your network does not support DHCP, you have to manually configure an IP
address by asking your network administrator.
In addition, even if your network supports DHCP, the Internet connection may not
be available if the DHCP server fails to allocate an IP address to your computer.
Q4
I have configured both wired and wireless connections with the same IP ad-
dress, but the network connections do not work properly.
A
You cannot use the same IP address for wired and wireless connections. To use only
one IP address for both wired and wireless connections, you must disable one of
them according to your requirements in Network Connections in the Control Panel.
