4. Troubleshooting
4.5.3. Information
4.5.3.1. General
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Information > General
This menu displays the machine serial number, network information, total printed impressions, and the machine
installed date.
4.5.3.2. Supply Status
Customer Replacement Unit (CRU)
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Information > Supply Status > Customer Replacement Unit
This menu displays the machine’s customer replacement unit status. Users can select one item in the list to check the
information of the selected unit.
Field Replacement Unit (FRU)
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Information > Supply Status > Field Replacement Unit
This menu displays the machine’s field replacement unit status. Users can select one item in the list to check the
information of the selected unit.
In this menu, there are five columns : Item, Threshold, Status, Count, Maximum Life.
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Status : This shows the current status of the selected item.
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OK : The current count is smaller than the default warning value
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Check : The current count is bigger than default warning value
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OFF : The current count exceeds the max life.
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Count : This shows the current count of the selected item.
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Maximum life : This shows the max capacity of the selected item.
The technician can edit the default warning value within the given threshold.
Selecting some items will enable the reset button to reset the current count to 0 after replacing the unit.
4.5.3.3. Software Version
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Information > Software Version
This menu displays all the version of the software installed in the system in detail.
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