4. Troubleshooting
3) Horizontal Black Band
Description : Dark of blurry horizontal stripes occur in the printing periodically.
Probable Cause
Solution
The paper is dirty or not the proper type.
Replace the paper.
The paper path is contaminated by toner residue, debris etc.
Clean the paper path.
The contact terminal of the imaging unit is bad.
1) Clean the contact terminal of the imaging unit.
2) Replace the imaging unit.
The surface of transfer roller is contaminated or worn out.
Replace the transfer roller.
The LSU window is contaminated.
1) Clean the LSU window.
The pressure roller or heat roller in fuser unit defective.
1) Turn the machine off.
2) Remove and replace the fuser unit.
3) Turn the machine on.
WARNING
Do not touch the fuser unit while it is hot.
HVPS terminal is contaminated.
Clean the contaminated terminal.
The output from the HVPS is abnormal.
Replace the HVPS board.
NOTE
Roller Period for Horizontal Problem
Roller
Period
Replacement Unit
OPC drum
94.4 mm
Charge roller
50.2 mm
Developing roller
43.6 mm
Imaging Unit
Transfer roller
58.4 mm
Transfer Roller
Heat roller
125.6 mm
Pressure roller
157 mm
Fuser Unit
4-196
Copyright© 1995-2013 SAMSUNG. All rights reserved.