4. Troubleshooting
► Error Code
H2-5007
H2-5008
H2-5099
► Error message
Finisher Failure #H2-5007. Turn off then on, after checking finisher
Finisher Failure #H2-5008. Turn off then on, after checking finisher
Finisher Failure #H2-5099. Turn off then on, after checking finisher
► Symptom
Extension Tray operation is abnormal.
► Troubleshooting method
1) Is the Extension Tray Home sensor (S9) working?
a) Check if the Extension Tray home sensor actuator(
JC81-03483B
) is abnormality.
b) Check if the connector(SJ10 8380) of Extension Tray home sensor(S9) is disconnected.
c) Check if the connector(SJ10 8310) J8 on the finisher main board(
JC81–07242A
) is disconnected.
d) Check continuity and if the harness is damaged, replace it if required.
e) Replace the Extension Tray home sensor(S9).
f) Replace the Finisher main board(
JC81–07242A
).
2) Is the Extension Tray motor (M6) working?
a) Check if the connector (SJ10 8310) of Extension Tray motor is disconnected.
b) Check if the connector(SJ10 8310) J6 on the finisher main board(
JC81–07242A
) is disconnected.
c) Check continuity and if the harness is damaged, replace it if required.
d) Replace the Extension Tray motor(M6).
e) Replace the Finisher main board(
JC81–07242A
).
3) Check if the gears(SJ10 5342) are assembled correctly.
4) Check if the tooth of gears(SJ10 5342) are broken. Replace the broken gears.
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