4. Troubleshooting
4.6. Error Code and Troubleshooting
Messages appear on the control panel display to indicate the machine’s status or errors.
NOTE
Some messages may not appear on the display depending on the options or models.
Error Code
Error Message
Troubleshooting Page
11-2T01
Load tray with [Letter], [Plain] paper
P.4–80
11-2T11
Load tray 1 with [Letter], [Plain] paper
P.4–80
11-2T21
Load tray 2 with [Letter], [Plain] paper
P.4–80
11-2T31
Load tray 3 with [Letter], [Plain] paper
P.4–80
11-2T41
Load tray 4 with [Letter], [Plain] paper
P.4–80
11-2T61
Load MP with [Letter], [Plain] paper
P.4–80
61-1111
Booting Failure: #61-1111. Turn off then on. Call for service if the problem
persists
P.4–80
A1-1111
Motor Failure: #A1-1111. Turn off then on. Call for service if the problem
persists
P.4–81
A1-1112
Motor Failure: #A1-1112. Turn off then on. Call for service if the problem
persists
P.4–81
A1-1113
Motor Failure: #A1-1113. Turn off then on. Call for service if the problem
persists
P.4–81
A1-3111
Motor Failure: #A1-3111. Turn off then on. Call for service if the problem
persists
P.4–83
A1-3112
Motor Failure: #A1-3112. Turn off then on. Call for service if the problem
persists
P.4–83
A1-3113
Motor Failure: #A1-3113. Turn off then on. Call for service if the problem
persists
P.4–83
A3-2113
The CTD sensor is dirty. Please clean it with soft cloth or paper
P.4–85
A3-3210
Sensor Failure: #A3-3210. Turn off then on. Call for service if the problem
persists
P.4–86
A3-3211
Sensor Failure: #A3-3211. Turn off then on. Call for service if the problem
persists
P.4–86
A3-3212
Sensor Failure: #A3-3212. Turn off then on. Call for service if the problem
persists
P.4–86
A3-3310
Sensor Failure: #A3-3310. Turn off then on. Call for service if the problem
persists
P.4–87
A3-3311
Sensor Failure: #A3-3311. Turn off then on. Call for service if the problem
persists
P.4–87
A3-3312
Sensor Failure: #A3-3312. Turn off then on. Call for service if the problem
persists
P.4–87
A3-3320
The room temperature is not suitable for this set use. Please adjust room
temperature
P.4–87
A3-3410
Sensor Failure: #A3-3410. Turn off then on. Call for service if the problem
persists
P.4–87
A3-3411
Sensor Failure: #A3-3411. Turn off then on. Call for service if the problem
persists
P.4–87
4-72
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