Samsung ML 7000 User Manual Download Page 77 | Manualshive

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Problem Solving

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Overview

Introduction

Most printer problems can be easily solved, by going through simple
check lists and test. To help you locate the check list applicable to the
type of problem that you are encountering. The most frequent problems
have been divided into several categories, as listed below.

Problem Categories

The problems that you may encounter when using your printer have
been divided into the following categories.

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Paper jams

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Error messages

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General printing problems

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Poor print quality

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PS problems

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Summary of Contents for ML 7000

Page 1: ...ML 7000 Series LASER PRINTER User s Guide ...

Page 2: ...ELECTRONICS Printed in Korea P N JC68 61021A Rev 3 00 ...

Page 3: ...prejudice whether direct or indirect resulting from the use of the software or the documentation July 1998 T Tr ra ad de em ma ar rk k N No ot ti ic ce es s Copyright 1998 SAMSUNG Electronics Co Ltd All rights reserved All other brand or product names are trademarks or registered trademarks of their respective companies or organizations ML 7000 series and Samsung logo are trademarks of Samsung Ele...

Page 4: ...er Cord Loading Paper into the Cassette Loading Paper into the MP Tray Testing the Printer 6 7 9 9 10 10 11 12 14 14 14 16 17 20 22 23 24 24 24 24 25 27 28 28 29 29 29 29 30 Getting Started Setting up the Printer Driver Overview Installing the Driver Hardware Requirements Software Requirements Install Procedure With Windows 95 98 NT 4 0 In case of Plug Play With Windows 3 1 Uninstalling the Printe...

Page 5: ...Tab Finishing Tab Printer Tab Overlays Tab Watermarks Tab Using the Operator Panel Operator Panel Buttons Operator Panel Menus Changing Printer Settings Overview of Printer Menu PRINTING MENU CONFIG MENU JOB MENU TEST MENU I O MENU PCL MENU Printing Both Sides of Paper Procedure Menu Setting Procedure Paper Orientation for Printing both sides of Paper Manually Feeding Paper from MP Tray Printing S...

Page 6: ... Installing Procedure Options 68 69 69 69 69 72 72 74 75 76 80 83 84 85 87 88 89 90 92 92 95 96 96 Caring for Your Printer Overview Maintaining the Toner Cartridge Toner Cartridge Storage Toner Cartridge Life Distributing the Toner Cleaning the Printer Procedure Cleaning LSU Troubleshooting Problem Solving Overview Clearing Paper Jams Error Messages General Printing Problems Poor Print Quality PS ...

Page 7: ...cting the LocalTalk Cable Installing the PS Driver Overview Installing procedure Printing Procedure Overview Installing Procedure Loading the Plain Paper into the Option Cassette Paper Source Selection Options Technical Specifications Appendix Technical Specifications Paper Specifications Supported Types of Paper Guidelines for Using Paper Printer Specifications Notices 99 99 99 100 105 107 107 10...

Page 8: ...r into the same power point as equipment likely to cause voltage variations such as a photocopying machine or an air conditioner Check regularly that the power cable is in good condition and is not damaged in any way If you use an extension cord check that total intensity of all equipment connected to it does not exceed the maximum intensity allowed for the extention cord Check that the total inte...

Page 9: ...g speeds of 16PPM Pages Per Minutes for A4 size paper High quality printing at a maximum resolution of 600 DPI Automatic paper feed with a capacity of up to 500 sheets Wide range of paper sizes and weights Expandable design 500 sheet universal paper cassette Memory up to 68 MB Connectors for optional RS 232C LocalTalk Card and Network Interface Card Connector for optional Infrared Adapter Main Fea...

Page 10: ...Getting Started Getting Started 8 ...

Page 11: ...Se et tt ti in ng g U Up p y yo ou ur r P Pr ri in nt te er r Power cord If you find that any of the above items are missing or damaged contact your local dealer Toner cartridge CD ROM Disk This manual A printer cable is not included in the package items Cable specifications The parallel cable should be compatible with the centronicsR parallel interface and IEEE standard 1284 ...

Page 12: ...ents the printer from printing when 250 sheets of paper are piled up on the top output bin Paper level indicator Cassette 500 sheet closed Top cover MP tray 100 sheet with extension Power switch Rear View The following illustration shows the rear view of your printer and indicates the various main elements Rear cover Power connector Parallel interface connector LSU cleaner When the top cover is op...

Page 13: ...k some of the elements that may move or open unexpectedly and consequently be damaged 1 Before connecting up your printer and starting to use it you must 1 therefore remove all the adhesive tapes as illustrated in the figure 1 below 2 Slide cassette out of the printer 1 Remove the packaging material from the cassette ...

Page 14: ...ed as follows 1 Remove the toner cartridge from its packaging 2 Open the top cover of the printer by pressing the button on right side of the printer Do not remove the cartridge from its packaging until you are ready to use it Do not expose the cartridge to light it could damage the cartridge permanently ...

Page 15: ... Position the cartridge as shown with the arrow pointing into the printer Slide the cartridge into the printer as far as it will go 5 Close the top cover If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water When printing text at 5 coverage a toner cartridge lasts an average of 8000pages in simplex mode ...

Page 16: ...mpatible with Centronics interface Supports bi directional communications IEEE standard 1284 Is shielded Has the appropriate connector 25 pin D Sub connector on the computer side Amphenol 36 connector on the printer side Connecting the Parallel Cable To connect the printer to your computer use a parallel cable and proceed as follows 1 Check that both the printer and the computer to which it is to ...

Page 17: ...h the clip at each end of the connector down into the notches on the plug as shown 4 Plug the other end of the cable into the appropriate parallel connector on your computer and tighten the screw MIDI GAME PHONE LINE LINE OUT LINE IN ...

Page 18: ...r on by pressing the power on off button Connecting the AC Power Cord To connect the printer to a power point proceed as follows 2 Plug the other end into a suitable power point 230V 220 240 You will hear some movement inside the printer The printer enters the Ready state R Re es su ul lt t Setting Up your Printer 16 ...

Page 19: ... that can hold up to 100 sheets of paper 10 envelopes or 10 index cards Cassette To load paper in the cassette proceed as follows 1 Pull the cassette completely out of the printer 2 Squeeze the back of the rear paper guide and slide it to the desired paper size until it clicks into place The paper sizes are indicated on the bottom of the cassette Rear paper guide ...

Page 20: ...right side of the cassette Width guide Printing side down Paper Limit Line Rear right guide 5 Place the paper against the left of the rear paper guide If the cassette is not properly adjusted the printer might display an error message or paper might jam Do not fold or crease the paper Place the paper with the recommended print side face down DonÕt exceed the paper limit line indicated on the casse...

Page 21: ...e sure the paper is set below the tab on the cassette 8 Gently slide the cassette back into the printer The printer automatically senses the size of paper loaded if the cassette is adjusted correctly To load the paper of the Legal or Folio 24Ib 90g m2 size into the cassette push down the lever on the left side of the cassette to lock it ...

Page 22: ...Slide the length guide out toward you Loading Paper into the MP Multi Purpose Tray MP tray provides a convenient way to print envelopes transparencies or other type of media without having to unload the other tray To load paper in the MP tray proceed as follows ...

Page 23: ...g in first toward the printer as shown 5 Adjust the paper guide to the size of the paper inserted by pushing the guide 3 Flex the sheets back and forth to loosen them then fan them Do not fold or crease the paper Place the paper with the recommended print side face up Printing side up Setting Up your Printer 21 ...

Page 24: ...ess Menu or Menu to enter the menus 4 Press Menu or Menu one or more times until the TEST MENU message is displayed 5 Press Item or Item one or more times until the SELFTEST message is displayed 6 Press Enter to print The OFFLINE message appears on the display and the printer is off line R Re es su ul lt t The message ÔPRINTING PCL6Õ appears and remains on l the display until the page prints The p...

Page 25: ... printer driver using the CD PCLXL and PCL5e are installed The CD includes the printer drivers as follows PCL5e PCLXL You can use PCL5e driver in Windows 3 x 95 98 and Windows NT4 0 In case of PCLXL you can use only Windows 3 x 95 98 but it supports Watermark Overlay N up printing and so forth PS ML 7000P or if the PS option is installed Font Navigator SyncThru ML 7000N or if the network card is i...

Page 26: ... install and run the printer driver you must have one of the following minimum software configuration Windows 3 1 or Windows for Workgroups Windows 3 11 Windows 95 Windows 98 Windows NT 4 0 Novell NetWare Version 3 x or 4 x If the Network card is installed Above the Macintosh System 7 x To print the document from Macintosh Install Procedure To install the printer driver on your hard disk make back...

Page 27: ... the NEXT button 3 Select the printer model which is connected to your computer ML 7000 Series or QwikLaser 7000 Series Click on the NEXT button Then proceed as follows With Windows 95 98 NT 4 0 4 Select the printer driver to install Click on the NEXT button The installation of the printer driver is started ...

Page 28: ... to restart windows If the printer driver is installed together with SyncThru the SyncThru installation dialogue box is displayed Windows is restarted The installation of the printer driver and Font Navigator is completed R Re es su ul lt t If windows does not run the CD ROM 1 Insert the compact disk into the CD ROM drive 2 Select Start Run from the windows task bar 3 Type d or e Setup exe on the ...

Page 29: ...d to your computer 2 Turn on the printer and start Windows on your PC 3 Windows recognizes the printer and ÔAdd New Hardware WizardÕ dialogue box is displayed 4 Select search for the best driver for your device Recommended then click on the NEXT button 5 Insert CD into the CD ROM drive then click on the Browse button 6 Select the CD ROM drive then click on the OK button 7 Follow step2 through 8 on...

Page 30: ...xe on the command line then click on the OK button 6 From now on follow the instructions on page 25 to complete the installation Uninstalling the Printer Driver An uninstall utility is supplied with the printer driver to enable you to remove the driver and all associated files from your hard disk if so required To uninstall the driver proceed as follows Select Start Programs Samsung ML QwikLaser 7...

Page 31: ...ument on it Selection To select the printer proceed as follows 1 Select Start Settings Printers from the Windows task bar 2 Double click the desired printer drivers PCL5e PCLXL icon 3 Select File Default Printer Loading the Smart Monitor The Smart Monitor is a program which shows the current printer status To run the Smart monitor select Smart Monitor from Samsung ML QwikLaser 7000 folder You cann...

Page 32: ... gives a quick and easy way to find fonts install those fonts and view and print font samples Font Navigator is installed automatically when the printer driver is installed If the printer driver is installed together with SyncThru Font Navigator is not installed In that case install it To access the Font Navigator select Start Programs Font Navigator ...

Page 33: ...Operation 31 Operation ...

Page 34: ...r r Overview This chapter contains information about using features in the printer driver using the printer operator panel understanding operator panel menus and using your printer Using Features in the Printer Driver Using the Operator Panel Printer Menu Printing Tasks ...

Page 35: ...are available from the printer driver To change the settings from a software application do the following way With Windows 95 98 NT 4 0 1 Select Start Settings Printers from the windows task bar 2 Double Click on the desired printer driver icon 3 Select Printer Properties 4 Click on the appropriate tab 5 Select the required options ...

Page 36: ...ady highlighted 4 Click on the Setup button 5 Select the required options The OFFLINE message appears on the display and the printer is off line R Re es su ul lt t Changes made from a software application override the user default setting made from the printer operator panel General You can print a test page and view the driver information See page 37 Sharing You can share the printer See page 38 ...

Page 37: ... the paper size Duplex Use the Duplex box to select the both side printing Copies Use the Copies box to set the number of copies you want to print Source The source setting identifies the default paper tray You can restore all settings of PCLXL printer driver by clicking Restore Defaults You can see version and copyright information about this printer driver by clicking About Using the Samsung 700...

Page 38: ... tune your image quality and to balance print quality and print speed Graphics Mode This setting can image the page in several different ways Halftoning This setting lets you fine tune the way colors in graphics images are covered to gray dot patterns SRT Mode You can set the resolution for the graphics images Paper type The Paper type setting lets you specify the type of print material installed ...

Page 39: ...The pages per sheet itemÕs values are 1 2 4 6 9 and 16 For example 2 means two page images are printed on one page The print page borders setting determines whether a border is printed around each page image You can restore all settings of PCLXL printer driver by clicking Restore Defaults If you want to know more about each menu click on the Help button The help screen gives detailed information a...

Page 40: ...m resolution for your print jobs Printer Memory Select the value of the printer memory installed in the printer After adding more memory set the value of the printer memory If you want to know more about each menu click on the Help button The help screen gives detailed information about each menu ...

Page 41: ... To select a bitmap to be used as a graphic enter the path to locate the bitmap file Load Overlay You can use an externally source file as an overlay Create Overlay You can create a page overlay Selected Overlay Status The preview area shows any selected bitmap If you want to know more about each menu click on the Help button The help screen gives detailed information about each menu ...

Page 42: ...this dialog box to enter the text and layout of your watermark You can set the watermarkÕs font size and darkness as well as the angle and position on the page Watermark You can select a watermark from list The preview area shows the effect of your settings If you want to know more about each menu click on the Help button The help screen gives detailed information about each menu ...

Page 43: ...CD Liquid Crystal Display and five buttons Operator Panel Display Light Color Light State The Printer is Green Orange On Off Blinking On Blinking Online Offline Processing information In Non recoverable error state Solve the problems for the error message by going through check lists and tests In recoverable error state ...

Page 44: ...settings and respond to printer messages The following table describes the functions of each button Button Function On Line Continue Enter Cancel Menu Item Value Places the printer either online or offline Allows the printer to continue printing when the printer is in recoverable error state Cancels the print job that the printer is processing when the printer is online Saves the selected value fo...

Page 45: ...ssage appears on the display 2 Press On Line 3 Press Menu until the menu you need appears on the display 4 Press Item until the menu item you need appears on the display 5 Press Value until the setting you need appears on the display 6 Press Enter to save the selection The ÔOFF LINEÕ message appears on the display and the printer is off line R Re es su ul lt t An asterisk appears beside the curren...

Page 46: ...BIND L BIND FUSER CLEAN SELFTEST DEMOPAGE FONTLIST TYPEFACE SYMBOL LINES PITCH PT SIZE COURIER PRINTING MENU CONFIG MENU JOB MENU TEST MENU PCL MENU BAUDRATE ROBU XON FONT LIST RESET NETCARD IP ADDR SET IP ADDRESS SUBNET MASK GATEWAY UPGRADE FLASH FACTORY DEFAULT TEST PRINT I O MENU If the serial LocalTalk option3 card is installed in your printer NETWORK MENU If the Network card PortThru is insta...

Page 47: ...t LEGAL A4 EXE JIS B5 ISO B5 FOLIO Mp Tray Size LETTER country specific A4 EXE JIS B5 ISO B5 COM 10 MONARCH DL C5 POST A6 C6 FOLIO A5 STS A6 Option Tray Size Letter country specific A4 country specific Legal Executive ISO B5 JIS B5 Envelope Com 10 Monarch DL C5 Duplex Size Letter country specific A4 country specific Legal ISO B5 JIS B5 FOLIO The PAPER SIZE setting identifies the default formatting...

Page 48: ...atically collate the copies For example if you send three pages to print and set Copies to 2 the printer prints page1 page 1 page 2 page 2 page 3 page 3 P Portrait Factory Default L Landscape The ORIENT setting determines how the printing is oriented on the page P Portrait means the printing is parallel to the short edge of the paper L Landscape means the printing is parallel to the long edge of t...

Page 49: ...osed Use the MANUAL selection when manually feeding envelopes or other print material through the MP tray OPT is available only if the optional tray is installed See ÔOptional CassetteÕ on page 115 Auto means that the printer feeds print material from the other tray when one tray is empty If you are using the same size and type of print material in all the trays the trays are automatically linked ...

Page 50: ...nter can automatically print on both sides of paper Use the OFF selection when printing of one side of a sheet of paper For more information see page 58 LF Factory Default LF CR The AUTO CR setting determines if the printer automatically performs carriage return after a line feed control command 3 0 0 6 0 0 Factory Default QUALITY setting determines the print resolution while printing the page Lon...

Page 51: ...n the printer is idle The PWR SAVE setting determines the length of time in minutes the printer waits after a job is printed before it goes to a reduced power state ON Factory Default OFF The AUTOCONT setting determines whether the printer continues printing after it detects paper mismatch If an error occurs and AUTOCONT is set to OFF the printer stops and waits for operator intervention If the Co...

Page 52: ...rinter does not reprint a page that has been jammed after all the image has been drawn on the page When JAM RECV is set to ON the printer keeps printed page until the printer signals that the page has successfully exited the printer The printer reprints the jammed page CONTINU Factory Default STOP This setting determines whether the printer continue printing after the printer detects that the tone...

Page 53: ...em is set to on ON Factory Default OFF The ON setting makes the printer supply the paper from another cassette when a cassette is empty In case of the OFF setting an error message is displayed NONE Factory Default 1ST OPT MP The cassette set to LOCKTRAY doesnÕt occurres cassette change For example If LOCKTRAY is set to MP the cassette is not switched to MP tray ...

Page 54: ...uce print with smooth angles curves and edges ENHANCE Better Text Image GRAY Better Photo Image 0 300 1 5 Factory Default The TIMEOUT Setting determines the amount of time in seconds the printer waits before printing the last page of a print job that does not end with a command to print the page When a print timeout occurs the printer prints the data in the print buffer 0 No timeout LIGHT MEDIUM F...

Page 55: ...al is plain paper Select THICK if the printer material is thick paper high cotton paper or envelopes Select WET if printer material is thin paper 60g and the air is humid Select TRANSP if printer material is transparencies When you select MENU CLR the printer resets to the factory default setting for each menu item ON Factory Default OFF This setting makes the printer process more data by optimizi...

Page 56: ...ents of 0 1 This item lets you select the left margin of the print materials when the Duplex menu item is set to Long 0 Factory Default 0 99mm In increments of 1 This item lets you select the left margin for the binding when short edge duplexing 0 Factory Default 0 99mm In increments of 1 This item lets you select the left margin for the binding when long edge duplexing If there happens random dir...

Page 57: ...ur computer 300 115200 9600 Factory Default ON Factory Default OFF TEST MENU Use the TEST MENU to print a variety of listings relating to available printer resources printer settings and print jobs TEST MENU Items Item Values and Functions SELFTEST DEMOPAGE Select SELFTEST to print a configuration page This menu item lets you make sure the printer is operat ing correctly For more information See p...

Page 58: ...ault List of symbol set name A SYMBOL set is a set of alphabetic and numeric characters punctuation and specific symbols used when printing with a selected font In PCL emulation a symbol set also defines which character will be print for each key on the keyboard or more specifically for each code point 5 128 6 4 Factory Default Use the LINES menu item to change the number of lines that print on ea...

Page 59: ...d font you can select the font pitch PITCH refers to the number of fixed space charac ters in a horizontal inch of type You can select from 0 44 to 99 99 characters per inch in increments of 0 01 cpi You can select the character size for the font PITCH or PT SIZE appears according to the value of TYPEFACE REGULAR Factory Default DARK ...

Page 60: ...ick on the Print button 3 Click on Properties 4 Click on the Paper tab 5 Set the Duplex item to Short Edge or Long Edge and select the source item Place the paper against the left side of the cassette See page 60 The PCL printer driver is displayed with the General tab selected R Re es su ul lt t The paper tab is displayed R Re es su ul lt t Do not print on both sides of labels transparencies enve...

Page 61: ...e page 48 6 Press Enter to save the selection The ÔOFFLINEÕ message appears on the display and the printer is off line R Re es su ul lt t Menu Setting Procedure If you use the driver which has not the properties you can select ÔDUPLEXÕ by setting the control panel menu Settings in the printer driver and software application override operator panel setting An asterisk appears beside the current use...

Page 62: ... illustrated in the figure below For MP tray load the first side facing down and the top toward you Set the source item in the properties dialogue box to Manual or MP To print continuously from MP tray set the source item to MP To print a sheet of paper from MP tray set the source item to Manual For all other cassettes load the first side facing up and the top toward the printer MP Tray Cassette ...

Page 63: ...e Tray item of the operator panel menu 2 Print your document 3 Place a sheet of paper in the MP tray 4 Press continue key when you are prompted Manually Feeding Paper from MP Tray The Manual Feed feature allows you to print on special paper from MP tray such as envelopes or letterhead If the Tray menu item is set to Manual the printer will print only from MP tray Manual Feed is selected through th...

Page 64: ...or MP tray load the paper with the side to be printed facing up and the top short edge toward the printer Set the source item in the properties dialogue box to Manual or MP To print continuously from MP tray set the source item to MP To print a sheet of paper from MP tray set the source item to Manual Printing Side up Printing Side down For All other trays load paper with the side to be printed fa...

Page 65: ...et margins at least 0 6inch 15mm from the edge of the envelope Always test a few sample envelopes before purchasing large quantities Select THICK paper for better quality Envelopes guidelines For best performance use envelopes made from 75g m2 20lb bond paper Do not use envelopes that Are damaged in any way Use metal claps string ties metal folding bars Contain windows holes cutouts or embossing H...

Page 66: ...o be printed facing up and the postage end toward the printer Samsung 3 Adjust the guide to touch the envelope stack without bending the envelopes 4 Set the source item in the properties dialogue box to Manual or MP Samsung Do not use an envelope curled down side refer to the figure Side View ...

Page 67: ...may cause labels to peel off during printing resulting in a paper jam The adhesive material should be stable at 400O F 205O C the printers maximum temperature Do not use labels that have the backing sheet exposed Label Orientation Do not print on both sides of labels For MP tray load the labels with the side to be printed facing up and the short edge toward the printer Print a stack of 25 labels f...

Page 68: ... transparencies may require manual feeding The MP tray is a tray that holds the paper of A4 or Letter including up to 30 sheets Transparencies guidelines Use only transparencies recommended for use in laser printers Place transparencies on a flat surface to cool after removing them from printer Transparencies orientation Because transparencies are heavier than paper do not load the trays to capaci...

Page 69: ...Troubleshooting 67 Troubleshooting ...

Page 70: ...Printer 68 C Ca ar ri in ng g f fo or r Y Yo ou ur r P Pr ri in nt te er r Overview This chapter provides information about maintaining your printer Maintaining the Toner Cartridge Cleaning the Printer Cleaning the LSU ...

Page 71: ...ner cartridge depends on the amount of toner that print jobs require When printing text at 5 coverage a Samsung toner cartridge lasts an average of 8000 pages in simplex mode depending on which toner cartridge is installed This assumes that print DENSITY and ECONO menu items are set to default Distributing the Toner When toner is low faded or light area might appear on a printed page You might be ...

Page 72: ...Caring for Your Printer 70 Procedure To distribute the toner proceed as follows 1 Open the top cover by pushing the button on the side of the printer 2 Remove the toner cartridge from the printer ...

Page 73: ...r 71 3 Rotate the toner cartridge and gently shake it from side to side to distribute the toner 4 Reinsert the toner cartridge into the printer and close the top cover If the print remains light install a new toner cartridge ...

Page 74: ...he top cover and remove the toner cartridge Cleaning the Printer To maintain print quality you should clean the printer Never use alcohol or solvent based cleaning agents to clean the printer as they may damage the printer casing and components Never use a hard bristled brush or abrasive pad Procedure To clean your printer proceed as follows ...

Page 75: ... the inside of the printer with a damp cloth 4 Use a soft cloth to remove any dust 7 Replace the toner cartridge close the top cover plug in the power cord and turn the printer on While cleaning the printer be careful not to touch the transfer roller the black rubber roller located under neath the toner cartridge Skin oils on the roller can cause print quality problems ...

Page 76: ...e toner cartridge 3 Slide the LSU cleaner horizontally across a track on the top of the LSU Cleaning LSU Laser Scanning Unit To obtain high quality from your printer clean the LSU when characters have lines running through them For more information on using method see attached label on the inside of the top cover ...

Page 77: ... you locate the check list applicable to the type of problem that you are encountering The most frequent problems have been divided into several categories as listed below Problem Categories The problems that you may encounter when using your printer have been divided into the following categories Paper jams Error messages General printing problems Poor print quality PS problems ...

Page 78: ...jam message look for paper in the locations indicated in the figure below then perform the procedure for clearing the paper jam Paper Jam Locations Be very careful not to tear the paper when clearing paper jams If a small piece of paper is left in the printer it could cause additional jams ...

Page 79: ...out of the printer and remove any damaged paper from the tray 2 Make sure the paper is below the tab on the guide 3 Replace the cassette 4 Open and close the top cover to clear the paper jam message If the edge of paper is visible in the feed area slowly pull the paper down and out of the printer ...

Page 80: ...and close the top cover The paper comes out of the printer Check 2 JAM 1 Open the top cover and remove the toner cartridge Slowly pull the paper out of the printer Do not tear the paper Replace the toner cartridge and close the top cover Check 3 JAM 2 Open the rear cover Grasp both sides of the paper and slowly pull the paper out of the printer Check 4 Open and close the top cover to clear the pap...

Page 81: ...n the LCD Check 1 DUPLEX JAM 1 Open the rear cover Grasp both sides of the paper and slowly pull the paper out of the printer Check 2 DUPLEX JAM 2 Pull the cassette completely out of the printer Pull down the metal plate inside of the printer Slowly pull the paper out of the printer ...

Page 82: ... is set to STOP Purchase a new cartridge and replace the toner cartridge Set the TonerLow menu item to CONTINU Press the Continue button Tone r STOP Low The printer detects a paper jam Open the cover and remove the jammed paper Refer to page 77 for more information PAPER JA 0 1 2 M DUPLEX 1 JAM 2 The printer detects a paper jam while printing both sides of paper Open the cover and remove the jamme...

Page 83: ...r or after sales service I NTERNAL ERROR Data which was too complex was sent to the printer If this message persists expand the memory OVERRUN Message Meaning and Required Action The program in the memory has been damaged in someway Contact your local dealer WA I T I MAGE L A4 OAD 1S M Paper Size P OPT T The requested paper size does not correspond with the loaded paper size in the displayed casse...

Page 84: ...erial interface error Set the same Baudrate SER I AL ERROR There is not enough memory in the printer You might want to add more memory to the printer Check that the SMET menu item is set to ON MEMORY OVERFLOW Message Meaning and Required Action ...

Page 85: ...con 3 Select File Default Printer Check the printer cable connections See page 14 Check the printer port on your computer Check that all trays are properly loaded adjusted and installed in the printer Check that all covers are correctly closed The power does not turn on The printer does not operate by pressing the button on the operator panel It cannot print from software application The printed d...

Page 86: ...ected by network Close the SM Smart Monitor program Much printing may accumulate toners on the pressure roller of fuser assy The accumulated toner may be melted and transferred on the back side of paper Select ÔFUSER CLEANÕ in the JOB MENU ÔFUSER CLEANÕ selection rotate the motor about 10 seconds and print one page duplex printing of specified pattern for fuser clean and stop The vertical lines ar...

Page 87: ...ee page 92 1 Open the Properties of PS driver 2 Click on PostScript 3 Click on the Advanced button 4 The pure binary data is not supported Choose the others Make sure that the printer is powered on Check that the LocalTalk cable is completely plugged into the printer and your Macintosh 1 Open the PS driver Properties 2 Set Ôoption cassetteÕ item of Device Option to installed The PS file is not pri...

Page 88: ...Options 86 Options ...

Page 89: ...tivity This chapter provides instructions for installing Turn to the appropriate section for instructions on installing the option Option Go to page Printer Memory Network Option Card installed in ML 7000N already PS SIMM installed in ML 7000P already Serial LocalTalk 92 96 99 108 You need a small screwdriver to do the installation of some options ...

Page 90: ...r cover b Remove the two screws from the back of the printer Save the screws c Grasp the cover as illustrated and pull it firmly toward the rear of the printer until it stops d Remove the cover from the printer 1 Unplug the printer power cord Preparations Complete the following steps before you install the printer options ...

Page 91: ...lk Connector Printer Memory Connector ROM SIMM Connector Understanding the Printer Control Board If the printer cover is opened you can see the printer control board as below e Remove the five screws from the metal plate covering the control board f Remove the plate ...

Page 92: ... onto the printer Make sure the bottom tabs on the cover fit into the corresponding slots in the printer Rotate the cover up towards the printer Slide the cover toward the front of the printer until it clicks into place Closing the Printer Cover When you have finished installing an Option follow these steps ...

Page 93: ...Memory and Option Cards 91 3 Gently tighten all the screws 4 Reconnect any interface cables and the power cord ...

Page 94: ...r Upgrade Speed Access Time 60nS Refresh Time 1K 1024 cycles 16 ms 2K 2048 cycles 32 ms The Method of refresh is CAS befor RAS refresh Mode EDO Mode Fast Page Mode Single 5V 10 power supply The SDRAM does not support 1 Locate the memory connector on the printer control board Memory Connector Installing Procedure Before you install the printer memory option follow steps under ÔpreparationsÕ on page...

Page 95: ... memory option with the connection points pointing toward the connector and position the notch as shown Insert the memory option all the way into the connector at a 30O angle and rotate it left until it snaps into place Avoid touching the connection points along the edge Save the packaging ...

Page 96: ... fastened and the two pins on each of the connector are pushed through the holes on the memory option 5 Continue with Ôclosing the printer coverÕ on page 90 6 Set the printer memory item on the printer tab of the properties dialogue box to the value of the added printer memory ...

Page 97: ...lete the following steps if you need to remove a printer memory option before you install a new one 2 Rotate the memory option right to a 30O angle and gently pull it out of the connector as shown 3 Place the printer memory option in its original packaging If you did not save the packaging wrap the memory option in paper and store it in a box ...

Page 98: ...ou can install one network option card in your printer 1 Locate the card connector on the printer control board Network card connector Installing Procedure Before you install the network option card follow steps under ÔpreparationsÕ on page 88 BNC Port Ethernet 10 Base 2 network Card Connector Points RJ 45 Port Ethernet 10 Base T network ...

Page 99: ...on card 7 Gently tighten the screws to secure the card to the system board 8 Continue with Ôclosing the printer coverÕ on page 90 5 Align the connector on the card with the connector on the printer control board Push the card firmly into the connector until it is completely in place The two connectors should fit snugly together R Re es su ul lt t ...

Page 100: ...Õ connector Connecting to Ethernet 10 Base T Network Connect a twisted pair network cable to the RJ 45 port 9 Install the network printer driver called SyncThru provided on the CD ROM See Network Printer Card UserÕs Guide for installation instructions and network menu displayed on the operator panel display ...

Page 101: ...lecting the default printer Adding more Memory For information about adding more memory See ÔPrinter MemoryÕ on page 92 Installing PS SIMM Before you install the PS SIMM follow steps under ÔPreparationsÕ on page 88 1 Locate the ROM SIMM connector on the printer control board 2 Follow the 2 through 4 on page 93 to install the PS SIMM ROM SIMM Connector Printer Memory Connector PS SIMM Contains the ...

Page 102: ...Copy two files from PS English Others Win 95_98 to any folder 3 Select Start Settings Printers from the windows task bar 4 Double click the Add Printer icon and click on the Next button 2 Using the Diskette provided with the PS option You must have the CD or diskette for Òwindows 95Ó or ÒWindows 98Ó now being used You cannot use PS in Windows 3 1 ...

Page 103: ...ards 101 5 Click on the Next button 6 Click on the Have Disk button and click on the Browse Select any folder designated in step 2 When the name of printer is displayed click on the next button 7 Click on the Next button ...

Page 104: ...102 8 You are asked whether the printer is to be declared as the default printer 9 You can determine whether the printer prints the test page The computer starts to install the driver and the following dialog box is displayed ...

Page 105: ... Click on the OK button 10 The message box of ÔInsert the disk labeled windows 95 CD ROM or windows 95 Disk XXÕ appears 12 The installation is completed In case of windows NT 4 0 the installation is similar to windows 95 98 installation When you insert windows 95 Disk XX in step 10 select disk drive and click on the OK button ...

Page 106: ...r in Diskette folder 6 When the name of printer is displayed click on the Next button 7 Select the port to which the printer is connected generally LPT1 then click on the Next button 8 You are asked whether the printer is to be declared as the default printer 9 You can determine whether the printer prints the test page 10 Insert the original CD for windows Select Win 95 or Win 98 folder Click on t...

Page 107: ...he Default Printer 1 Start windows on your pc 2 Select Start Settings Printers from the windows 95 task bar 3 Double click the SAMSUNG 7000 Series PS printer icon 4 Select File Default Printer 5 Print the document on your Samsung 7000 series ...

Page 108: ...Memory and Option Cards 106 To set the PS driver features proceed as follows 1 Double click on the PS driver icon 2 Select Printer Properties 3 Select the required options ...

Page 109: ...Talk Option Card Connecting the LocalTalk Cable Installing the PS Driver Adding more Memory For information about adding more memory See ÔPrinter MemoryÕ on page 92 Installing PS SIMM For information about installing PS SIMM see ÔInstalling PS SIMMÕ on page 99 Locate the printer memory and the ROM SIMM connector on the printer control board ROM SIMM Connector PS SIMM Printer Memory Connector ...

Page 110: ...alk option card lets you connect your printer to A LocalTalk network Serial interface 2 Remove the one screw from the metal plate covering the opening for cable connector 1 Locate the Serial LocalTalk connector on the printer control board Serial LocalTalk Connector Installing procedure ...

Page 111: ...n place 7 Continue with ÔClosing the printer coverÕ on page 90 The two connectors should fit snugly together R Re es su ul lt t 3 Remove the plate 4 Insert the Serial LocalTalk option card into the option card slot 5 Align the connector on the card with the connector on the printer control board ...

Page 112: ...the macintosh computer 2 Insert CD in a CD ROM drive or insert the diskette in the drive 3 Make a copy of the PS English Others Mac ML 7000 PPD file ÔPrinter DescriptionsÕ from Extensions folder 5 Click on Printer name 4 Click on LaserWriter 8 x icon Provided with Macintosh The name of your printer appears R Re es su ul lt t A LocalTalk cable is not included in the package items If you are not usi...

Page 113: ...s on some driver versions 7 Click on the Setup button 8 Click on the Auto Setup button The ML 7000 PPD file is installed automatically 6 If there is a ÔCreateÕ button click on ÔCreateÕ button The installation is completed You donÕt need to proceed the following steps 9 Make sure the ML 7000 PPD file is installed correctly Click on the OK button then close chooser If you fail to Auto Setup click ÔS...

Page 114: ...a infrared adapter to print remotely from an IrDA Compatible computer equipped with an infrared port The infrared port is compliant with the specifications established by the Infrared Data Association IrDA The infrared port operates transmitting data at speeds up to 115 200 bits per second ...

Page 115: ... adapter cable into the infrared port The green light on the infrared adapter comes on when the printer is plugged in R Re es su ul lt t Installing Procedure 1 Make sure the printer power cord is unplugged 2 Locate the infrared port on the back of your printer ...

Page 116: ... of Windows 95 from the internet with no charge http www microsoft com 2 Aim the computer infrared port at the infrared port on the back of the printer 3 Aim the infrared port on your computer within 15 degrees of either side of the line as shown 4 The printer must be within 3 feet 1 meter of the computer 5 Make sure the printer is in ready state 6 Send the print job from the computer Printing Pro...

Page 117: ...io on na al l C Ca as ss se et tt te e Overview You can install an optional cassette Complete the following steps before you install the optional cassette Unplug the printer power cord Disconnect all cables from the back of the printer ...

Page 118: ...of the printer 3 Reconnect the power cord to the printer 4 Make sure the ÔREADYÕ message appears on the operator panel display Installing Procedure 1 Carefully place the printer on top of the optional cassette unit Make sure the connector is properly inserted ...

Page 119: ... that can hold up to 500 sheets of papers or 40 envelopes To load paper in the optional cassette proceed as follows 1 Pull the cassette completely out of the printer 2 Press down on the bottom plate to lock it into position To load the envelope into the cassette lift the lever on the left side of the cassette ...

Page 120: ...he length guide and slide it to the desired paper size until it click into place 4 Lift the width guide on the paper guide it to the desired paper size until it click into place The paper size is indicated on the bottom of the optional cassette ...

Page 121: ...st the left of the rear paper guide 7 Squeeze the width guide and slide it to the right and left until it touches the edge of the paper Do not fold or crease the paper This mark indicates the height of paper loaded The printer may pull paper from first cassette first To change this see ÔPaper source selectionÕ on page 121 ...

Page 122: ...nd slide it to the envelope size indicated on the bottom 4 Lift the length guide and slide it to the envelope size indicated on the bottom 5 Place the envelopes against the left side of the cassette Squeeze the envelope guide lever and slide it to the left until it touches the edge of the envelopes 6 Squeeze the width guide and slide it to the right and left until it touches the edge of the envelo...

Page 123: ...ties dialogue box 1 Select Start Settings Printers from the windows 95 task bar 2 Click on the Samsung 7000 Series PCLXL or PCL5e icon 3 Select Files Properties 4 Click on the Paper tab 5 Set the source item to Auto Select or Option cassette Settings in the printer driver and software application override operator panel setting Click ...

Page 124: ...on the display TR 0PT Y A 4 Press the Value or buttons one or more times to select ÔOPTÕ TR 0PT Y A 5 Press the Select button An asterisk appears beside the current user default setting for that menu item The OFFLINE message appears on the display and the printer is off line R Re es su ul lt t You can select paper source by setting TRAY item of the control panel menu To Select optional cassette as...

Page 125: ...Technical Specifications 123 Technical Specifications ...

Page 126: ...4 LETTER A6 INTERNATIONAL POST CARD PAPER WEIGHT CUT SHEET ENVELOPE PAPER CAPACITY CUT SHEET ENVELOPE LABEL TRANSPARENCY Paper 210 297 216 279 8 5 11Ó 216 330 8 5 13Ó 216 356 8 5 14Ó 184 267 7 25 10 5Ó 140 216 5 5 8 5Ó 176 250 182 257 148 5 210 105 148 5 105 241 4 12 9 5Ó 98 191 3 87 7 5Ó 110 220 4 33 8 66Ó 162 229 6 38 9 01Ó 114 162 4 49 6 38Ó 210 297 216 279 8 5 11Ó 210 297 216 279 8 5 11Ó 100 1...

Page 127: ...led Transparency Labels Card Stock Labels To avoid damaging the printer use only labels recommended for use in laser printers The adhesive material should be stable at 400O F 205O C the printerÕs maximum temperature Transparencies To avoid damaging the printer use only transparencies recommended for use in laser printers Transparencies used in the printer must be able to withstand 400O F 205O C th...

Page 128: ... up to 68MB PS 12MB Standard IEEE 1284 B type Option Serial RS 232C LocalTalk Infrared Adapter Connector Network 45 Scalable font 1 Bitmap Ethernet 10 base T SNMP in MIB TCP IP Netware Windows OS 2 Unix Mac PCL Windows 3 1 95 98 NT 4 0 CPU Emulations Memory Interface Font N W Card Device Driver Characteristic Description ...

Page 129: ...W Printing Avg Max 34W printing sleep Printing 50dB Standby 36dB Sleep Background noise 8000 pages Avg at 5 coverage In duplex mode less than 8000 pages Speed Resolution Imaging Toning Fusing WarmUp time FPOT Size WDH Weight Power Consumption Noise Level Toner Cartridge Characteristic Description Cable IEEE 1284 RS 232C LocalTalk RS 422 Parallel Serial Characteristic Description ...

Page 130: ... B5 JIS B5 A5 A6 OHP Label COM 10 MON DL C5 C6 Option Cassette A4 LTR Folio Legal COM 10 MON DL C5 Paper A4 LTR Folio Legal Input Capacity Optional Input Output Capacity MP Tray Type of Media Duplexing Characteristic Description Environment Operating 10 O C 30 O C Storage 0 O C 35 O C Operating 30 80 Storage 10 90 Temperature Humidity Characteristic Description Others 8 2 LCD LCD Display angle adj...

Page 131: ...agnetic Compatibility and Low Voltage Directive 73 23 EEC Compliance was demonstrated to the following specifications as listed in the official journal of the European Communities Electromagnetic Interference EN 55022 Radiated Class B EN 55022 Conducted Class B EN 61000 3 2 Power Harmonics EN 50082 1 Electromagnetic Susceptibility IEC 801 2 Electrostatic Discharge IEC 801 3 RF EM Field IEC 801 4 F...

Page 132: ... was demonstrated to the following specifications as listed in the official journal of the European Communities Electromagnetic Interference EN 55022 Radiated Class A EN 55022 Conducted Class A EN 61000 3 2 Power Harmonics EN 50082 1 Electromagnetic Susceptibility IEC 801 2 Electrostatic Discharge IEC 801 3 RF EM Field IEC 801 4 Fast Transients Burst EN 60950 Safety This is a class A product In a ...

Page 133: ...nter are designed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed service condition Never operate or service the printer with the protective cover removed from Laser Scanner assembly The reflected beam although invisible can damage your eyes CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER D...

Page 134: ...BRE EVITAR EXPONERSE AL RAYO ADVARSEL USYNLIG LASERSTRALNING VED ABNING NAR SIKKERHEDSBRYDERE ER UDE AF FUNKTION UNDGA UDSAETTELSE FOR STRALNING ADVARSEL USYNLIG LASERSTRALNING NAR DEKSEL APNES STIRR IKKE INN I STRALEN UNNGA EKSPONERING FOR STRALEN VARNING OSYNLIG LASERSTRALNING NAR DENNA DEL AR OPPAND OCH SPARREN AR URKOPPLAD BETRAKTA EJ STRALEN STRALEN AR FARLIG VARO AVATTAESSA JA SUOJALUKITUS O...

Page 135: ...I IN NF FO OR RM MA AT TI IO ON N PRODUCT SAFETY USA CANADA Evaluated by UL according to UL 1950 and CSA C22 2 No 950 for C UL EEC Europe IEC 60950 EN 60950 TUV GS Certification CB IEC 60950 LASER SAFETY EEC Europe HD 194 EN 60825 USA 21 CFR Chapter 1 Subchapter J CDRH Certified ...

Page 136: ...index cards 7 99 7 7 17 10 17 17 17 Numerics About Adhesive tape AUTO CR AUTOCONT 35 11 48 49 A BAUD RATE BNC port 55 96 B Cassette Cassette size CD CD Rom drive Config menu Copies COURIER COVER OPEN 17 45 23 25 49 35 57 80 C Default printer DEMOPAGE DENSITY Details tab DRAM Duplex DUPLEX menu Duplex size 29 54 52 34 92 35 48 45 D ...

Page 137: ...dware Requirements Help button 36 24 42 H Infrared Adapter Installing Printing Infrared port INTERNAL ERROR I O menu IrDA Item button Items Supplied 113 114 113 81 55 112 42 9 I JAM RECV Job menu 50 52 J Finishing tab Finish mode Multiple Images Folio Font Navigator Front view 37 19 30 10 F General tab Graphics tab Graphics Mode Halftoning SRT Mode 34 36 G ...

Page 138: ...ay MP tray size Multiple Images 107 82 53 42 7 7 7 45 20 45 37 M Label LAN Landscape Legal Length guide Lever Light color Green Orange LINES L MARGIN LocalTalk cable LOCKTRAY LSU cleaner 65 96 46 19 20 19 41 56 48 110 51 74 L Network Connector Network menu Network Option Card Notch Novell Netware 89 44 96 93 24 N ...

Page 139: ...atus OVERRUN 43 43 42 41 45 116 117 46 35 39 81 O PAP TYPE PAPER Paper jam Location Paper Jam 0 Paper Jam 1 or 2 Duplex Jam 1 or 2 Paper level indicator Paper Limit Line Paper tab Paper sizes Orientation Source Copies Duplex Parallel cable Parallel interface connector PCL Menu PITCH Plug Play Poor print quality Portrait PortThru Power connector Power cord 53 45 76 77 78 79 10 18 35 14 10 56 57 27 ...

Page 140: ...witch PPD file Print prevention sensor Printer Control Board Printer driver PCL 5e PS PCL XL Font Navigator SyncThru Printer memory Printer Memory Connector Printer menu Printer tab Resolutions Printer Memory Printing Menu Printing PCL6 message Printing problem Printing Tasks PS driver Installing Setting PS SIMM PS II menu PT SIZE PWR SAVE 16 111 10 89 23 92 89 44 38 45 22 83 32 100 110 106 99 44 ...

Page 141: ...us Monitor SMET Software requirements Sources SRT MODE SWITCH SYMBOL SyncThru 22 29 82 89 108 23 34 29 53 24 35 52 51 56 23 S T MARGIN TEST MENU Testing the printer TIMEOUT Toner cartridge Installing Maintaining TONERLOW TonerLow STOP Top cover Top output bin Transparencies TRAY TYPEFACE 47 54 22 52 12 69 50 80 10 10 66 47 56 T ...

Page 142: ...ex 140 Uninstall Utility Unpacking your Printer 28 9 U Value button 42 V Watermarks tab Watermark Edit Width guide Windows 95 Windows 98 Windows NT 4 0 Windows 3 1 40 17 25 27 25 27 25 28 W I In nd de ex x ...

Page 143: ...he original position 6 Close the rear cover Avoid touching the contact area Do not remove the cleaning felt from its packaging previously If you purchase a new toner cartridge the cleaning felt is included in its package When you change the toner cartridge change the cleaning felt too When the cleaning felt is installed take caution against changing itÕs direction Insert up the part marked ÔUPÕ of...

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