6
.2
Appendix
You receive a message “SmarThru Fax service is disabled” trying to
send fax.
Enable Fax Gate as follows:
1. Open SmarThru Configuration.
2. Select
Fax Gate
.
3. Check
Enable Fax Gate
checkbox.
4. Save and exit SmarThru Configuration.
You have just successfully received security certificates
(they are
shown in Certificate Manager or Certificates page of Address Book)
, but
sending digitally signed message ends up with an error “You don’t
have a certificate to sign messages. It is impossible to sign outgoing
message.” and sending fails.
In SmarThru system, Internet gate you send signed message via should be
aware of which certificate to use. You should configure every internet e-mail
account you wish to send signed e-mail through to use a certificate.
Use the following instructions to fix the problem:
1. Open SmarThru Configuration.
2. Select
Internet Gate
and then
Mail Accounts
.
3. Select account you wish to send digitally signed message via.
4. Go to Advanced Options and
Click Security...
.
5. Check
Use certificate for...
option. Select Certificate dialogue will appear.
6. Select a certificate to use with this account.
7. Close all dialogues except SmarThru Configuration by clicking
OK
.
8. Click
Close
in SmarThru Configuration and
Yes
to restart SmarThru.
9. SmarThru is ready to send digitally signed e-mail through configured
account.
You successfully communicate with particular addressee using secure
e-mail. However when you Reply or Forward a secure message to the
addressee, you have trouble sending this message.
You cannot just reply or forward secure message. You must always select
recipients from address book for secure message.
Use the following instructions to fix the problem:
1. Clear recipients list (To, Cc and Bcc fields in Message Form).
2. Select recipients from Address Book.
When you scan, “Not enough available memory” message appears.
Your system is short of memory. Lower the scan resolution and try again.
Summary of Contents for Lazett Combo SCX-4116
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