4. Troubleshooting
4-24
SAMSUNG ELECTRONICS
Service Manual
CLX-FIN40S/CLX-FIN40L
●
Code :
H2-2778
●
Error message :
Booklet maker Error #H2-2778. Please open/close
door.
●
Symptom :
Booklet job is requested to the standard finisher.
Booklet finisher can’t detect the booklet maker.
●
Troubleshooting method :
Is this fault raised in the booklet finisher?
NO / YES
Î
1. Check if the connector P3 on the finisher board is disconnected.
2. Check if the connector P1 on the booklet maker board is disconnected.
3. Check the harness continuity and replace it if required
4. Upgrade the booklet maker firmware.
5. Replace the booklet maker control board.
6. Replace the finisher main board.
Check job settings.