4. Troubleshooting
4-10
SAMSUNG ELECTRONICS
Service Manual
CLX-FIN40S/CLX-FIN40L
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Code :
H2-2257
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Error message :
Finisher Error #H2-2257. Please open/close door.
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Symptom :
Extension tray operation is abnormal.
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Troubleshooting method :
Is the extension tray home sensor working? (Perform diagnostic routine 116-5410)
YES / NO
Î
1. Check if the connector of extension tray home sensor is disconnected.
2. Check if the connector P5 on the finisher main board is disconnected.
3. Check the harness continuity and replace it if required.
4. Replace the extension tray home sensor.
5. Replace the main control board.
Is the extension tray motor working? (Perform diagnostic routine 116-0120)
YES / NO
Î
1. Check if the connector of extension tray motor is disconnected.
2. Check if the connector P5 on the finisher main board is disconnected.
3. Check the harness continuity and replace it if required.
4. Replace the extension tray motor.
5. Replace the finisher main board.
Is the gears working well?
YES / NO
Î
1. Check if the gears are assembled correctly.
2. Check if the tooth of gears are broken.
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Replace the broken gears.
Replace the support finger assembly & support finger motor bracket assembly.