4. Troubleshooting
4-5
SAMSUNG ELECTRONICS
Service Manual
CLX-FIN40S/CLX-FIN40L
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Code :
H2-2003
H2-2010
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Error message :
Paper jam inside of finisher
Paper jam at exit of finisher
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Symptom :
Sheet jam on finisher compile exit
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Troubleshooting method :
Check if there is any paper on the finisher, bridge and IOT paper path. Remove it if there is.
If the error still occurs, check the followings.
Is the finisher compile exit sensor working? (Perform diagnostic routine 116-5050)
YES / NO
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1. Check if the sensor actuator is out-of-place.
2. Check if the connector of finisher compile exit sensor is disconnected.
3. Check if the connector P16 on the finisher main board is disconnected.
4. Check the harness continuity and replace it if required.
5. Replace the finisher compile exit sensor.
6. Replace the finisher main control board.
Is the feed entrance motor working? (Perform diagnostic routine 116-0020)
YES / NO
→
Refer to H2-2008 troubleshooting instructions.
Is the feed exit motor working? (Perform diagnostic routine 116-0030)
YES / NO
→
Refer to H2-2002 troubleshooting instructions.
Is the finisher compile exit roller rotating? (Perform diagnostic routine 116-0030)
YES / NO
→
Refer to H2-2002 troubleshooting instructions.
Is the diverter working? (Perform diagnostic routine 116-0030)
YES / NO
→
Refer to H2-2322 troubleshooting instructions.
Check if there is any object on finisher paper path.
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Remove it if there is.