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Troubleshooting

English

Troubl
eshooting

Troubleshooting of error code

Troubleshooting

Troubleshooting

Display

Explanation

Error Source

E108

Setting Address Duplicate Error

OUTDOOR UNIT/ 

Hydro Unit

E120

Zone2 Indoor Room Temperature Sensor 

Short/Open

Hydro Unit

E121

Error of ROOM Temperature Sensor in 

Indoor unit short/open

Hydro Unit

E122

Error of Evaporator_in Sensor of Indoor 

unit short/open

Hydro Unit

E123

Error of Evaporator_out Sensor of Indoor 

unit short/open

Hydro Unit

E162

Outdoor UNIT EEPROM Error

OUTDOOR UNIT

E163

EEPROM OPTION SETTING Error

OUTDOOR UNIT

E177

In hydro box, take place emerency signal 

Error

Hydro Unit

E201

CONTROL KIT / Outdoor UNIT 

Communication Error (Matching Error)

OUTDOOR UNIT

E202

CONTROL KIT / Outdoor UNIT 

Communication Error

OUTDOOR UNIT

E205

Communication Error Between Outdoor 

Unit Inv Micom - Fan Motor Micom

OUTDOOR UNIT

E221

Outdoor Temperature Sensor Error 

(open/short)

OUTDOOR UNIT

E231

COND_OUT Main Temperature Sensor 

Error (open/short)

OUTDOOR UNIT

E241

COND OUT Sensor of Outdoor Unit 

breakaway Error

OUTDOOR UNIT

E251

Discharge Temperature Sensor Error 

(open/short)

OUTDOOR UNIT

E262

Discharge Sensor breakaway Error

OUTDOOR UNIT

E266

Comp Top Sensor breakaway Error

OUTDOOR UNIT

E269

SUCTION Sensor breakaway Error

OUTDOOR UNIT

E276

Compressor Top Temperature Sensor 

Error (open/short)

OUTDOOR UNIT

E291

High Pressure Sensor Error (open/short)

OUTDOOR UNIT

E296

Low Pressure Sensor Error (open/short)

OUTDOOR UNIT

E308

Suction Sensor Error (open/short)

OUTDOOR UNIT

E403

Protect for Freezing Control Error

OUTDOOR UNIT

E407

COMP down due to High PressureSensor 

Protection Control

OUTDOOR UNIT

E410

COMP down due to Low PressureSensor 

Protection Control

OUTDOOR UNIT

E416

Comp down due to discharge 

Temperature

OUTDOOR UNIT

E425

Outdoor Reverse Phase or Missing Phase 

Detect Error

OUTDOOR UNIT

E428

COMP down by Compression Ratio 

control  Error

OUTDOOR UNIT

E436

Protect for Freezing Burst Control Error

OUTDOOR UNIT

E438

EVI EEV Opening Error

OUTDOOR UNIT

E439

Refrigerant Leakage Error (Detect when 

the system is not operated)

OUTDOOR UNIT

E440

Forbid Heat mode Operation when 

Outdoor Temperature is over 43 °C 

OUTDOOR UNIT

E441

Forbid Cooling Mode when Outdoor 

Temperature is Low 10 ℃

OUTDOOR UNIT

Display

Explanation

Error Source

E443

No startup due to Low pressure

OUTDOOR UNIT

E458

Outdoor unit Fan Error

OUTDOOR UNIT

E461

[Inverter] COMP Operating failure

OUTDOOR UNIT

E462

All currency control COMP Stop Or CT2 

Low currency

OUTDOOR UNIT

E464

[Inverter] DC peak Error

OUTDOOR UNIT

E465

Compressor V limit Error

OUTDOOR UNIT

E466

[Inverter] DC-Link voltage under/over 

Error

OUTDOOR UNIT

E467

COMP Revolute Error

OUTDOOR UNIT

E468

[Inverter] Comp Current Sensor Error

OUTDOOR UNIT

E469

DC Link Sensor Error

OUTDOOR UNIT

E471

[Inverter] OTP Error → Outdoor unit 

EEPROM Read/Write Error (OTP error)

OUTDOOR UNIT

E474

[Inverter] IPM Heat Sink Error

OUTDOOR UNIT

E475

Outdoor unit BLDC Fan Error

OUTDOOR UNIT

E483

H/W DC_link over voltage Error

OUTDOOR UNIT

E484

PFC Overload Error

OUTDOOR UNIT

E485

[Inverter] Input Current Sensor Error 

(open/short)

OUTDOOR UNIT

E488

AC Input Voltage Sensor Error

OUTDOOR UNIT

E500

IPM Overheat Error for Inverter COMP

OUTDOOR UNIT

E507

Comp Down due to high pressure or High 

Pressure Switch Open

OUTDOOR UNIT

E536

PHE refrigerant leakage error

Outdoor unit

E554

Refrigerant leakage error (detection 

during system operation)

Outdoor unit

E563

INDOOR UNIT Mixed Install Error

OUTDOOR UNIT

E590

[Inverter] Data flash Error

OUTDOOR UNIT

E897

Water Tank in sensor error(Short/Open)

Indoor unit

E899

Zone1 Tw Temperature Sensor Short/

Open

Hydro Unit

E900

Zone2 Tw Temperature Sensor Short/

Open

Hydro Unit

E901

Water Inlet Sensor Error (open/short)

OUTDOOR UNIT

E902

Water Outlet Sensor Error (open/short)

OUTDOOR UNIT

E904

Water TANK Sensor SHORT / OPEN

Hydro Unit

E906

Outdoor EVA in Sensor Error (open/short)

OUTDOOR UNIT

E910

Water Temperature Sensor on water 

Outlet pipe is datached

Hydro Unit

E911

FLow Swtich Open Error

Hydro Unit

E912

FLow Swtich Close Error

Hydro Unit

E914

Error due to Incorrect Themostat 

Connection

Hydro Unit

E916

Mixing Sensor Short/Open

Hydro Unit

E919

Disinfection Operation Incomplete Error

Hydro Unit

E973

Water pressure sensor research (Short/

Open)

Outdoor unit

Summary of Contents for AE CXYD Series

Page 1: ...WaterHeatPump Installation manual EHS Mono Outdoor Unit AE CXYD Thank you for purchasing this Samsung product Before operating this unit please read this manual carefully and retain it for future refe...

Page 2: ...14 Connecting the water pipes 14 Water Charging 14 Setting capacity and pre pressure of the expansion vessel 15 Protection of the water circuit freezing 15 Outdoorwater piping insulation 17 Minimum a...

Page 3: ...uman health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users s...

Page 4: ...unit Neversit orstand on the product All the materials used forthe manufacturing and packaging of the airto waterheat pump are recyclable The packing material and exhausted batteries of the remote con...

Page 5: ...ng flammable refrigerants Safety checks are required to minimize the ignition risk for servicing the units containing flammable refrigerants Servicing shall be performed following the controlled proce...

Page 6: ...the recovery units orcylinders If compressors orcompressoroils are to be removed make sure that they have been evacuated to the acceptable level to ensure that flammable refrigerant does not remain in...

Page 7: ...product in the protective packaging and keep covered until final installation Preparation of both horizontal and vertical transport routes and equipment might be required in orderto get the product i...

Page 8: ...d does not generate any unnecessary noise and vibration Position the outdoorunit so that the airflows directly towards the open area Place the outdoorunit where there are no plants and animals because...

Page 9: ...d laterto violate the protection rules Unit mm 1 000 1 000 1 000 500 1 000 500 500 500 300 1 000 500 1 000 1 000 500 When installed on the ground When installed in a place with a flat roof When instal...

Page 10: ...and serviceable undersafe working conditions forpeople orthings Installing the unit at a locationwith strong winds Outdoorunit must be fixed firmly so that it can withstand the wind speed of the stro...

Page 11: ...lean it with waterto remove attached salinity 6 If the protective coating orgalvanised steel of the product is damaged during the installation ormaintenance make sure to repairit 7 Check the condition...

Page 12: ...tions Woodenpallet Forklift 1 050mm NOTE When looking at the product from the front there is a centerof gravity right from the middle of the product Referto the centerof gravity mark attached to the p...

Page 13: ...runs away correctly and safely 150mm WARNING If the drainage is not adequate it can lead to stagnant water and ice build up causing system performance issues and possible damages Drainhole 20 Drainpl...

Page 14: ...ench as specified in the below table If not connections and parts can be damaged and leak The unit is only to be used in a closed watersystem If applications are in open watercircuit it will generate...

Page 15: ...the installation the installation height is considered 0m When Expansion vessel has a capacity 8 liters and1bar pre charged Watervolume of total system forreliable performance is minimum 30 Liter AE0...

Page 16: ...raturevalue When using the EHS forcooling in the summertime an anti freeze valvewith ambient sensoris required to avoid unwanted opening due to lowwatertemperatures To protect the field piping against...

Page 17: ...m Minimum insulation thickness mm 20 19 20 30 32 30 40 40 40 50 50 NOTE This recommendation ensures good operation of the unit however local regulations may differand shall be followed Minimum activew...

Page 18: ...ct the earth wire to the gas pipe water pipe lighting rod ortelephone wire If earthing is not complete electric shock orfire may occur Install the circuit breaker Failing to install a circuit breaking...

Page 19: ...t and route them through the factory mounted cable sleeves into the switch box Powerand communication cable configuration Powersupply cable must be guided through the knock out hole on the bottom righ...

Page 20: ...itchwithinyourarm s reach that disconnects all poles with contact gap of a least 3 mm Route the cable through the frame Connect the wires to the terminal block and fix the cable with the cable tie R S...

Page 21: ...the selected options press and hold the K2 switch for2 seconds to store the value The changed value of the option will be saved when the entire segment display blinks and tracking mode begins CAUTION...

Page 22: ...K 2 BLANK 1 3 times InverterFault Detection Comp 1 K 3 I 1 4 times End Key operation K2 Numberof Press KEY operation 7 segment display 1 time Trial operation in Cooling mode K 4 BLANK BLANK 2 times Di...

Page 23: ...nd on this manual the factory refrigerant charge of the product the additional refrigerant amount charged in the field Unit kg tCO e a b DO NOTCHARGE Refrigerant type GWPvalue R 290 3 GWP Global Warmi...

Page 24: ...e Error Detect when the system is not operated OUTDOOR UNIT E440 Forbid Heat mode Operation when OutdoorTemperature is over43 C OUTDOOR UNIT E441 Forbid Cooling Mode when Outdoor Temperature is Low10...

Page 25: ...T_CT Thermistor CompressorTop T_D Thermistor Discharge pipe T_EI Thermistor EVI In T_EO Thermistor EVI Out T_II Thermistor Heat ExchangerIn T_S Thermistor Suction pipe T_WI Thermistor WaterIn T_WO The...

Page 26: ...HE Part Description CV Check Valve COMP Compressor HX_IC Heat Exchanger Intercooler HX_M Heat Exchanger Main Outdoorunit HX_PHE Heat Exchanger PHE IPMC IPM Cooler OFM OutdoorFan Motor AC Accumulator P...

Page 27: ...with the higher set temperature to Zone 2 d A ir vent included in tank integrated hydro unit In case that the water piping would be located in a higher position than the air vent of the tank integrate...

Page 28: ...essel Decoupler Safety group Safetyvalve Manometer Expansion vessel 3waymixingvalveforfloorheating incaseofcombinationwithradiators Mixing valve temperature sensorb Vibro isolating mounting bases Symb...

Page 29: ......

Page 30: ...This appliance is filledwith R 290 A3...

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