91
Care and Maintenance
Use a slightly damp cloth to wipe the base and handset, do not use a dry cloth as this may
cause electrostatic charges.
Problems
Refer to the table presented below in case of an operational malfunction:
Problems
Remedies
The base indicator light is not lit
Make sure that :
•
the power adapter is properly connected to a power socket.
•
the power connector is properly plugged into the base.
•
your fuse and circuit-breaker are in working order and that the power
socket is powered.
The handset display is blank
Make sure the batteries are properly installed.
Place the handset on the base and fully charge the batteries.
To increase the life of your batteries, you can perform this operation about every
two months.
If these precautionary measures do not resolve this issue, replacement
batteries are available through your reseller.
As time goes by, you may notice a slight decrease in battery performance. Use
your handset until the battery is fully discharged, and then charge it for at least
6 hours.
The handset does not ring
during an incoming call
Make sure that the telephone is properly connected and that you have a dial
tone.
Make sure your telephone is not set to silent mode (see chapter entitled Ring
Tones).
Make sure you are not in the privileged access mode.
No radio link between the
handset and base
The network indicator icon
flashes
Make sure the handset is registered by moving closer to the base, if it is
registered correctly, the handset screen should display its own handset number.
Otherwise, register the handset to the base. See “Registering a new handset to
a base”, page 67.
You obtain a "busy" dial tone for
each dialled number
Make sure no one else is using another handset (if the intrusion mode is
deactived).
Make sure that the dial mode (tone or pulse dialling) is compatible with your
telephone line or your automatic branch exchange.
Make sure your time limit has not run out (if activated).
Make sure you are not on call restriction (if activated)
You cannot send or receive
SMSs
Make sure you have subscribed to a caller display service.
Find out if the SMS service is in fact activated on your line.
Obtain the server numbers from your service provider and make sure they are
identical to the numbers on your handset.
Have you provided your contacts with the right terminal number?
A
PPENDIX
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