Sage Kitchen Wizz Pro, Instruction Book

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9
TROUBLESHOOTING
Food is unevenly processed • Ingredients should be cut evenly into 2.5cm pieces before processing.
• Ingredients should be processed in batches to avoid overloading.
Slices are slanted or uneven. • Load food in feed chute. Place pusher onto food and apply pressure. Then press start.
Food falls over in the feed chute • The large feed chute must be packed full for best results. If processing smaller quantities, use the small
feed chute.
Chipper disk • Always clear any blocked potato from the chipper disc before processing more potatoes.
Some food remains on the disc
after processing
• It is normal for small pieces to remain after processing.
Motor slows down when mixing
dough
• Amount of dough may exceed maximum capacity. Remove half and process in two batches.
• Dough may be too wet (see next page). If motor speeds up, continue processing. If not, add more flour,
1 tablespoon at a time until the motor speeds up. Process until dough cleans the side of the processing bowl.
Motor slow to start with the
Quad
®
blade processor
• The amount of meat may have exceed the maximum capacity. Remove the meat and process in two batches.
• Note that for best results trim the meat of fat before processing.
The motor does not start • There is a safety interlock switch to prevent the motor from starting if it is not properly assembled. Make sure the
processing bowl, lid and the pusher are securely locked into position.
• If you are slicing or shredding and the above solution does not work, make sure that the food contents in the feed
chute are cut below the maximum fill line so that the activation rod can engage the motor.
• If the motor still will not start, check the power cord and power outlet.
The food processor motor shuts
off during operation
• The lid may have become unlocked; check to make sure it is securely in position.
• If the motor overloads, the ‘OVERLOAD’ icon in the LCD will start to flash. Switch off by pressing the
POWER/OFF button and unplug the power cord. Allow the food processor to cool for 20–30 minutes
before resuming.
The motor slowed down during
operation.
• This is normal as some heavier loads may require the motor to work harder. Reposition the food in the feed
chute and continue processing.
• The maximum load capacity may have been exceeded.
• Remove some of the ingredients and continue processing.
Dough doesn’t fully incorporate
ingredients
• Make sure the rubber feet at the bottom of the unit are clean and dry. Also make sure that the maximum load
capacity is not being exceeded.
Dough feels tough after
kneading
• When kneading dough, always start the food processor before adding liquid. Add liquid in a slow, steady stream,
allowing the dry ingredients to absorb it. If too much liquid is added, wait until ingredients in the processing bowl
have mixed, then add remaining liquid slowly (do not turn off the machine). Pour liquid onto the dough as it
passes under the feed chute opening; do not pour liquid directly onto the bottom of the processing bowl.
Dough is too dry • While machine is running, add water through the small feed chute, 1 tablespoon at a time until dough cleans the
inside of the processing bowl.
Dough is too wet • While machine is running, add flour through the small feed chute, 1 tablespoon at a time until dough cleans the
inside of the processing bowl.