Operation
50
Vistage™ Series Flat-Panel Display Installation/Operation Manual
PRE
L
IMINAR
Y
• E-Mail Notification:
Select E-Mail Notification from the Network menu to specify
when and to whom the DHD Controller sends error and service notification messages
via e-mail.
The notification messages are in the following format:
To: [E-Mail Address; see below]
From: [email protected]
Subject: [Type of notification] from Runco DHD-LS
Body:
This is an automated message sent from the Runco DHD-LS:
Notification:
[One of the following:
“DHD Error” / “Display Error”
“Periodic Service Notification”
“Calibration Data”]
Detailed Description: [
If a DHD Error,
one of the following:
“Fan Failure 1” / “Fan Failure 2”
“Overtemp 1” / “Overtemp 2”
“Initialization Failure”
If a Display Error,
a device-specific
error message
If a Periodic Service Notification,
the elapsed
time since the last notification
If a Calibration Data message,
“See Attached File” ]
Serial Number:
[DHD Controller serial number]
Customer Information: [From “Customer Information” sub-menu;
see below]
Best Regards,
Runco International, LLC
1195 NW Compton Drive
Beaverton, OR 97006
1-800-237-8262
•
E-Mail Addre
ss
:
To specify the destination e-mail address for error and service
notifications, select E-Mail Address from the E-Mail Notification menu. The
procedure is similar to that for setting the IP address (refer to
IP Configuration
on
page 48). Enter up to 45 alphanumeric characters.
•
Error Notification:
To have the DHD Controller send a message to the destination
e-mail address when a “DHD Error” or “Display Error” occurs, select Error
Notification from the E-Mail Notification menu and set it to
On
.
•
Error Notification to Runco:
To have the DHD Controller send an e-mail message
to Runco Customer Support when a “DHD Error” or “Display Error” occurs, select
Error Notification to Runco from the E-Mail Notification menu and set it to
On
.
