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Chapter 9 • Service and Support

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Chapter 9. Service and Support

UPDATES AND NEW PRODUCTS

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Remote Technologies Incorporated

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Summary of Contents for TheaterTouch T2

Page 1: ...TheaterTouch MODEL T2 UNIVERSAL SYSTEM CONTROLLER User s Guide and Programming Manual The Power Of A Touchscreen In The Palm Of Your Hand ...

Page 2: ......

Page 3: ...Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may n...

Page 4: ...they exit from the unit Nonuse Periods Unplug the power supply from the outlet when the unit is to be left unused for a long period Water and Moisture Do not use the unit near water for example near a sink in a wet basement near a swimming pool near an open window etc Object and Liquid Entry Do not allow objects to fall or liquids to be spilled into the enclosure through openings Cleaning The unit...

Page 5: ...ure of its products to perform including any lost profits lost savings incidental damages or consequential damages Remote Technologies Incorporated is not liable for damages based upon inconvenience loss of use of the product loss of time interrupted operation commercial loss any claim made by a third party or made by you for a third party Remote Technologies Incorporated s liability for any defec...

Page 6: ...TheaterTouch System Controller VI ...

Page 7: ...R 3 THEATERTOUCH DESIGNER SOFTWARE 15 Installing TheaterTouch Designer 15 Programming Overview 15 TheaterTouch Designer Screen 16 Touchscreen Grid 17 Design Hints 17 Getting Help 18 CHAPTER 4 THEATERTOUCH DESIGNER BASICS 19 How to Add a Page 19 How to Delete a Page 19 How to Add Buttons 20 How to Delete Buttons 20 How to Add Text to Buttons 21 How to Place a Bitmap 22 How to Link Pages 23 How to R...

Page 8: ...Usage 62 How to Create a Self Downloading EXE 63 How to Use the Send Command 63 CHAPTER 6 IR LIBRARY MANAGER 65 Infrared Codes 65 How the TheaterTouch Learns IR Codes 66 Hints for Learning IR Codes 67 How to Open the IR Library Manager 68 How to Create a New IR Library 68 How to Open an Existing IR Library 70 How to Add a New Remote to an IR Library 71 How to Use the New Remote Wizard 72 How to Al...

Page 9: ...HAPTER 9 SERVICE AND SUPPORT 95 Updates and New Products 95 Contacting Remote Technologies Incorporated 95 RTI Technical Support 95 Shipment of Remote for Service 97 SPECIFICATIONS 99 APPENDIX 101 Software License Agreement 101 INDEX 103 ...

Page 10: ...TheaterTouch System Controller X ...

Page 11: ...ipment thru the use of voltage and video sensors NOTE The TheaterTouch and TheaterTouch Designer software are compatible with infrared IR commands with carrier frequencies between 15kHz and 460kHz as well as those commands that do not use a carrier This covers the vast majority of remotes available to date including Bang Olufsen most of which use 455kHz and Vidikron some of which use 333kHz Despit...

Page 12: ...g Owner s Manual Warranty card Registration card SOFTWARE REQUIREMENTS TheaterTouch Designer software minimum system requirements Windows 95 Windows 98 Windows NT 4 0 or higher operating system IBM or compatible PC with 486DX2 66Mhz or higher processor 16 Megabytes MB of RAM 8 Megabytes of free disk space for minimum installation 16 MB recommended A mouse or other pointing device is required VGA m...

Page 13: ...h digital matrix touchscreen When you want to perform a command simply touch the display where that command is displayed The touchscreen never needs calibrating 25 backlit hard keypad buttons that allow easy access to frequently used functions Two detachable low profile rechargeable battery packs The TheaterTouch can run continuously for several hours between charges Because the remote is normally...

Page 14: ...hscreen It is designed to operate with a touch of your finger Do not let the TheaterTouch get wet It should not be handled with wet hands or placed in an area where it could get wet Do not subject the TheaterTouch to smoke dust or vibrations The display may be damaged from excessive shock or vibration Use only the power supply that is provided with the TheaterTouch Using the wrong type of power su...

Page 15: ...y from the charger If you operate the battery past a usable level you will receive a warning stating Battery must be recharged To recharge a battery pack insert the end of the battery with the contacts into the charger first and then gently pushing the end with the clip until it snaps into place The light on the charger will start flashing after a couple of seconds Charging Status Light 1 2 Rechar...

Page 16: ...tom plate before mounting Use only the original power supply J2 Power Connection J2 9VDC 0 5A Battery Charger with bottom plate removed GETTING STARTED Start by snapping a fully charged battery on the back of the TheaterTouch This is done by inserting the end of the battery with the contacts in first and then gently pushing the end with the clip until it snaps into place 1 2 The TheaterTouch is po...

Page 17: ...ing Window Touchscreen Backlight Key Programmable Keypad Buttons PWR MUTE 1 2 3 4 5 6 7 8 9 0 ENTER SELECT C H A N V O L EXIT GUIDE MAIN MENU Transmitting and Learning Window Serial Port Rechargeable Battery Pack Front Back Glows in the Dark Main Menu Keypad Button ...

Page 18: ...will display any other page when selected Normally the Main Menu page is used to display the names of the submenus e g the equipment being controlled The submenus may consist of one or more pages The TheaterTouch will support 63 pages plus the Main Menu page each page can consist of up to 12 frames A representation of a programmed Main Menu page is shown below Pressing the Main Menu key at any tim...

Page 19: ...Left or frame Right buttons on the bottom of the touchscreen To return to your TheaterTouch program press the Main Manu key ADJUST CONTRAST This button displays a window that allows you to adjust the LCD contrast Press the Left Arrow or Right Arrow keypad buttons to adjust Press the OK button in the window to close ...

Page 20: ...ndow to close TIME OUT This button displays a window that allows you to adjust the amount of time the unit stays awake after the last button press The time is variable from 1 second to 60 seconds default is 10 seconds Press the arrows to the left or right of the Time Out setting to adjust the time Press the OK button in the window to close During Sleep mode the TheaterTouch uses virtually no batte...

Page 21: ... the window to close PROGRAM LOCKOUT This button displays a window that allows you to turn the program lockout feature on and off This is used to lockout un authorized users from the Computer Link mode so that the program cannot be altered If the Lockout feature is enabled you will need to enter the current passcode before you can change this setting On means the Computer Link mode is locked and c...

Page 22: ... buttons When you press the Change Passcode button the screen will prompt you to enter the old passcode using the hard keys then press the Enter key on the keypad The default code is 0000 Now enter a new four digit passcode then press Enter You will be prompted to enter the new four digit passcode again for confirmation then press Enter When new code is entered successfully the Code Changed window...

Page 23: ...ch or extracting a program from the TheaterTouch The two options available for the transfer of a program in the TheaterTouch Designer software are Send File to Remote which sends the new program from the software to the remote overwriting the existing program Receive File from Remote which extracts a copy of the program from the remote to the software leaving the program in the remote intact Press...

Page 24: ... button on the remote CLEAR ALL This button displays a window that will allow you to erase the current program in the TheaterTouch remote When the button is pressed you will be prompted to enter the current passcode If the proper code is entered the entire program in the TheaterTouch will be erased Warning This will erase the complete program in the TheaterTouch with no way to restore it except by...

Page 25: ...n doesn t appear automatically click Start and choose Run type d setup setup exe For d type the letter for your CD ROM drive Click OK 4 Follow the on screen instructions PROGRAMMING OVERVIEW Here is an overview of the process of programming a TheaterTouch from scratch Instructions on carrying out these tasks can be found in chapters 4 and 5 1 Create a new page and add buttons for each source compo...

Page 26: ...TheaterTouch System Controller 16 THEATERTOUCH DESIGNER SCREEN Menu Bar Toolbar Page List Tool Palette Keypad Buttons Touchscreen grid Design Window Frame Left and Right arrows ...

Page 27: ...and a VCR in your system try to make the transport controls Play Pause Stop etc on both pages look similar 2 It s not necessary to re create each donor remote in its entirety on the TheaterTouch Think of the functions the user will be using daily 3 Use macros to hide complex command sequences from the user For example instead of presenting the user with only the key pad for changing channels on th...

Page 28: ...n extensive on line help system If you need help with any tool or command click the What s this button on the Toolbar If you need an explanation of any item in a dialog box click the Help button in the dialog s title bar and then click on the control you would like to learn about ...

Page 29: ...ssociated with the keypad buttons on the TheaterTouch are also stored with each page Each page can have up to 12 frames on the touchscreen and usually has the controls for just one component Each frame is accessed by scrolling left and right with the arrows at the bottom of the TheaterTouch touchscreen With TheaterTouch Designer you can add and delete pages duplicate pages etc All TheaterTouch pag...

Page 30: ...n the bottom of the touchscreen grid 2 Select the style of button from the button drawing tools on the left side of the Tool Palette 3 Place the mouse cursor over the cell in the touchscreen grid where one corner of the button will be 4 Click and hold the left mouse button and drag the mouse to the opposite corner of where the button will be 5 Release the left mouse button when the button has the ...

Page 31: ...it Button Text dialog to customize the button Make the text bold Justify the text to left side of the button Center the text horizontally in the button Justify the text to the right side of the button Shift the text to the top of the button Center the text vertically in the button Shift the text to the bottom of the button Enable the auto complete feature which will automatically finish typing the...

Page 32: ...its title and the Bitmap Library it is stored in If you drop the bitmap onto an empty section of the touchscreen grid a new button is automatically created with the default style and the bitmap is placed on that button If you drop the bitmap onto an existing button any text or bitmap already on that button is replaced with the bitmap that you drop 1 Select the Place Bitmap tool on the Tool Palette...

Page 33: ...in the lower left corner of the button 1 Select the Assign Pages tool from the Tool Palette 2 Place the mouse cursor over the button to which you wish to assign a page 3 Click the left mouse button 4 Select the page name you wish to link to from the pop up menu 5 Notice the green square in the lower left corner of the button corresponds to the linked page in the list Two additional options are ava...

Page 34: ...e link 3 Click the left mouse button 4 Select the none item from the bottom of the pop up menu HOW TO ADD COMMANDS TO BUTTONS IR commands are indicated by a small red box with the letter C in the upper right corner of buttons 1 Select the Command Library tool from the Tool Palette 2 Click the Select New Remote button in the Command Library window to select a different remote than displayed ...

Page 35: ...library is open click on the Open Library button to find the library you are looking for 4 Click on the remote you would like to assign codes from and the Command Library will open again 5 Place the mouse cursor over the function in the Command Library that you want to assign 6 Click and hold the left mouse button 7 Drag the mouse cursor to the button on which you want to place the command 8 Relea...

Page 36: ...file They have the extension rti and may be stored in any directory Default directory is C Program Files TheaterTouch Designer My Remotes Note If a file already exists on the disk the current copy is backed up in a file with the extension rtb and the new file is saved with the rti extension 1 Click the Save File Command on the Toolbar 2 Specify the name and directory for the file when saving for t...

Page 37: ...TheaterTouch remote Click the Preview Mode Command from the Toolbar Use the mouse to press the buttons in the preview window The buttons will push in just like they would on the TheaterTouch and if they are linked to another page the linked page will become the current page in the Preview Window Click the Preview Mode Command from the Toolbar again when you are finished testing your file ...

Page 38: ...t that the TheaterTouch is connected to Auto Detect Click this button to have TheaterTouch Designer attempt to automatically locate the correct COM port The TheaterTouch must be connected to the computer with the programming cable and in Computer Link mode if you need help with Computer Link mode see the Control Panel section on page 8 Maximum Comm Speed Choose a lower speed from this list if you ...

Page 39: ...ouch Serial Port Programming Cable To Computer COM Port Programming Cable TheaterTouch Serial Port 2 Put the TheaterTouch in Computer Link mode If you need help with Computer Link mode see the Control Panel section on page 8 3 Click the Communications Command on the Toolbar 4 Choose Send File All buttons commands bitmaps and macros are sent Any existing program in the TheaterTouch is replaced with...

Page 40: ...TheaterTouch System Controller 30 ...

Page 41: ...ck the left mouse button 4 Specify the new page title and click OK HOW TO DUPLICATE A PAGE Pages can be instantly duplicated This is useful when pages share common buttons like channel macros or transport controls One page can be created with these buttons and duplicated as many times as needed 1 Make sure the desired page to be duplicated is displayed in the touchscreen grid 2 Click the Duplicate...

Page 42: ...ote file from which you wish to merge pages from Choose from the list located in the Select file to merge from dialog box and click Open 3 Place a check next to each page you would like to merge into the current file 4 You can click the frame left and frame right arrows to see the individual frames on a page 5 When finished selecting pages click OK All of the marked pages in the list are placed at...

Page 43: ...lable pages and select the one you want You can use the Next Page and Prev Page buttons to see previews of all the pages if there is more than one 3 Click the Insert button to add the page s to your file 4 Click the Close button to close the dialog box The new page s appear at the end of the page list Use the editing tools to customize the button style to fit the rest of your file and to place com...

Page 44: ...t are not next to each other 1 Click the Select Button tool on the Tool Palette 2 Hold down the Ctrl key on your keyboard 3 Click the buttons you wish to select either in the touchscreen grid or the keypad buttons Note Many TheaterTouch Designer commands can be used on selections as well as individual buttons Click the right mouse button on a selection for a list of available commands HOW TO CUT O...

Page 45: ...r on all four sides 2 Position the mouse over the edge of the button that you would like to resize 3 Click the left mouse button 4 Drag the mouse to change the size 5 Release the mouse button when you have the desired size HOW TO PLACE A CUSTOM BUTTON The Custom Button Library Browser allows you to select and place Custom Buttons onto the touchscreen grid 1 Select the Place Custom Button tool from...

Page 46: ... attached to them Macros are indicated by a small black box with the letter M in the upper left corner of buttons EDITING MACROS To add a new macro or edit an existing macro on a button 1 Select the Edit Macro tool from the Tool Palette 2 Click the button to which you would like to add a new macro or edit an existing macro 3 Use the tools in the Macro Editor window to add insert and delete command...

Page 47: ... to change which IRF 6 the command is output if you are using more than one The Infrared from Page macro step type causes the macro to output an Infrared command The command is taken from a button in the current file Select the page containing the desired code and then drag the code from the Available Buttons list on the right to the macro display on the left This should be used for maintaining fi...

Page 48: ...display on the left Release the mouse button at the location where you would like to add the RS 232 step Double click the RS 232 command step in the macro if you need to edit any of the parameters or to change which IRF 6 the command is output if you are using more than one The Time Delay step causes the macro to pause for the time specified by the Delay Time spin box The time can be adjusted from...

Page 49: ...on is not held down for 0 3 seconds the command will not execute This can be used to make a source button that switches pages if pressed briefly or switches pages and turns equipment on if held down for the specified amount of time This can also be used to send a command when pressed briefly or send a different command when held down Double Clicked In the example above if the button is double clic...

Page 50: ...n of a command on the button press and another command on the button release Page Link The Page Link step causes the macro to change the currently displayed page to the page you have selected from the drop down list The displayed page does not change until the macro has finished If you put multiple Page Link steps in a macro only the last Page Link step will be displayed With the exception of the ...

Page 51: ... IR codes every other time the button is pressed In the example above each time the button that the macro is attached to is pressed the commands alternate The initial button press executes the A command and the second button press executes the B command If you have equipment that uses toggle codes you must learn each code twice and then place the two codes within the Toggle IR Code step Every time...

Page 52: ... Click the left mouse button HOW TO EDIT AN IR COMMAND IN A MACRO 1 To edit an individual command in a macro you must have the macro displayed in the Macro Editor 2 Double click on the command in the macro you want to edit to open the Edit Infrared Command dialog box Note Not all of the controls will be available simultaneously Only the options relevant to the default settings and command being ed...

Page 53: ...held down Note Only one command in any macro can have this property set Output Type Unless the system contains a mixture of direct IR and IRF 6 RF commands this option will not normally need to be changed Default Check this option to set the default output type for this command to the button default The button default is the option selected on the Output tab of the Edit Button Properties command I...

Page 54: ...require that a power sensor module be plugged into the appropriate port on the IRF 6 Always Check this option to send the IR code regardless of the power sensor state This option should also be checked if no power sensor is connected to the selected IR output Only when device is ON Check this option to send the IR code only if the power sensor in the specified port detects that the equipment it is...

Page 55: ...te macros for satellite and cable channel presets To start using the Channel Macro Wizard 1 Select Channel Macro Wizard from the Edit menu 2 Click the Select New Remote button to select the remote that you will use to enter to enter the channel numbers and click the Next button 3 You have the option of adding commands before and or after each macro for things such as an IR router before each comma...

Page 56: ...ro Editor where you can select the commands using the Macro Editor commands If you need help with these commands see the How to Use the Macro Editor section 5 Click the Next command button 6 Select the page you wish to place macros on from the Page drop down list and then select the frame by clicking on the Left and Right frame arrows ...

Page 57: ...n selected the numbers will wrap around 8 Click the first button from the touchscreen grid on which you want to place a macro 9 Enter the channel numbers by either clicking the numbers in the Channel Macro Wizard with the mouse or you can enter them with the numbers on the keyboard 10 Click Save after you enter each macro Click Close when finished with all your channel macros ...

Page 58: ...rtually no battery power Display Mode The option buttons allows you to adjust the settings of the display and keypad backlight The options are 1 Any keypress default which turns the display and button backlight on when any button is pressed 2 Touchscreen or backlight key which turns the display and button backlight on only when the touchscreen or backlight key is pressed This allows the volume cha...

Page 59: ...rows are pressed SECURITY TAB The Security tab options are Passcode default is 0000 That allows you to set the passcode that is needed to limit access to the Computer Link mode the Clear All function on the control panel page as well as the Button Lockout function that is available on all buttons Enable Programming Lockout Check this box to require that the passcode be entered before the TheaterTo...

Page 60: ...dual button are set to output RF 2 RF Check this option to set the remote s default output to RF Every key on the remote will output IR signals via RF to the IR to RF converter unless the button properties for the individual button are set to output IR directly Default RF ID Code Use this to set the default RF ID code This RF ID code will be used for all RF buttons unless it is set differently in ...

Page 61: ... choose the IRF 6 ID code for which you wish to modify the labels You can modify the labels of all ten possible IRF 6 ID codes independently The labels are optional and are only used to make it easier for you to remember what equipment is plugged into each IRF 6 output Send Click this button to send the current settings directly to the remote ...

Page 62: ... being edited will be shown GENERAL TAB The options on the General tab are Disabled Check this box to prevent the button from responding beeping or reversing pushing in when it is touched Note Disabled buttons can still have commands macros and page links The disabled property refers only to the appearance of the button not the functionality Reversed Check this box to cause the button to be displa...

Page 63: ...is button to have no special function Power Down Check this option to cause the remote to power down immediately when this button is pressed instead of waiting for the timer to time out Contrast Up Check this option to cause this button to increase the display contrast when it is pressed Contrast Down Check this option to cause this button to decrease the display contrast when it is pressed Pause ...

Page 64: ... RF Select this option to force this button to transmit IR or RS 232 via RF through the IRF 6 regardless of the system setting RF ID Code Unless the system contains more than one IRF 6 this option will not normally need to be changed Default Select this option to set the default RF ID code for this button to the system default The system default is the ID code selected with the Edit Remote Propert...

Page 65: ... The options in this section require that a power sensor module be plugged into the appropriate port on the IRF 6 Always Check this option to send the IR code regardless of the power sensor state This option should also be checked if no power sensor is connected to the selected IR output Only when device is ON Check this option to send the IR code only if the power sensor in the specified port det...

Page 66: ...is is set automatically You should not need to change this value unless directed to do so by Technical Support Sustain Check this box to control whether or not the IR code should repeat if the button is held down Most infrared codes will transmit continuously as long as the button is held down but some infrared receivers may not work properly if the command is repeated at all If the Sustain button...

Page 67: ...nications Module You can use up to six 6 RS 232 Communications Modules with any one 1 System Interface Module See the instructions included with the RS 232 Communications Module for more on installation HOW TO SETUP RS 232 COMMUNICATIONS The RS 232 tab will appear as shown above the first time you attach an RS 232 command to the button Click the Create New RS 232 Code button to open the RS 232 dia...

Page 68: ...aximum number of characters is 60 in a single string Note If you should need more than 60 characters in a command you can make a macro with two or more command strings with no time delay between them You can type plain text into this field and you can use the following special characters called Escape Sequences a Alert Bell Control G b Backspace Control H e Escape Control f Form Feed Control L n L...

Page 69: ...Command tab displays the manufacturers name type of equipment model number and function of the command on a button WAVEFORM TAB The Waveform tab displays the waveform of a command for advanced troubleshooting or if you would just like to see what Infrared data looks like ...

Page 70: ...bout Multiple Selections If you have more than one button selected it is possible that they will initially have different settings The following meanings apply to options with a check box All buttons in the selection will retain their original values for the setting All buttons in the selection will have the setting set to TRUE All buttons in the selection will have the setting set to FALSE If opt...

Page 71: ...ized images of all of the pages in the current file with all of the frames from each page grouped together on individual sheets of paper 3 Click OK HOW TO PRINT SYSTEM CONFIGURATION REPORTS TheaterTouch Designer comes with the ability to create System Configuration Reports This report is for archival purposes as well as a visual reference guide of the system options and each IRF 6 configuration To...

Page 72: ... the amount of space that buttons bitmaps custom buttons commands and macros take up in the TheaterTouch system controller s 128KB of memory The pie chart in the dialog represents the amount of memory that each of the object types uses If the memory is more than 100 full the Free line will show a negative amount of memory and will be flashing red In this case the following warning will be displaye...

Page 73: ...ve in address box 3 Enter the name of the file in the File Name box 4 Click the Save button to save and close You can now put the EXE file on a diskette or E Mail it HOW TO USE THE SEND COMMAND This command sends the current file through electronic mail This command is only available if your computer has a properly configured e mail client that is compatible with the Microsoft MAPI specification M...

Page 74: ...TheaterTouch System Controller 64 ...

Page 75: ... to the PC you need to create a new remote file by going to the IR Library Manager in the TheaterTouch Designer software INFRARED CODES There are two types of infrared codes that are commonly used for consumer electronics products Frequency Modulated and Pulsed FREQUENCY MODULATED This type of transmission modulates the IR energy at a fixed carrier frequency The vast majority of consumer electroni...

Page 76: ...ture the preamble in this type of code The IR learning buffer of the TheaterTouchis large enough to accommodate the preamble When a repeating pattern is found extra repeats are stripped off before the code is stored in memory The number of repeats is also stored so the code can be reproduced accurately If the buffer was filled up during learning it is assumed that the pattern should be repeated fo...

Page 77: ...gest distance you can without getting an error message If you always get an error message when trying to learn a code you should try moving the donor remote up and down or back and forth If this does not help try tapping the buttons on the donor instead of holding them down Many commands can be made more reliable if the number of repeat times is increased This is especially true for commands assig...

Page 78: ... of commands or add to an existing library by choosing from the File menu either New or Open HOW TO CREATE A NEW IR LIBRARY 1 Choose New from the File menu the Create IR Library dialog box will open 2 Enter the name of the new library in the File name box 3 Be sure to save your new file in the Command Libraries folder of the TheaterTouch Designer software folder 4 Click the Save button to create t...

Page 79: ...69 Once you click the Save button the Edit View dialog box will open showing you the remotes that are in that particular library If there are no remotes in that library such as after creating a new library the fields will be empty ...

Page 80: ...BRARY 1 Choose Open from the File menu 2 When the Open IR Library dialog box opens select the file you wish to open 3 Click the Open button Once you click the Open button the Edit View dialog box will open showing you the remotes that are in that particular library ...

Page 81: ...f the component or remote in the appropriate fields 4 In the function field enter the name of the actual commands you are going to learn such as Channel Channel Volume Volume Power 1 2 3 and so on 5 After you enter each function name click on the Add command button to save you can always edit the name of a function later if you make a mistake or add a function 6 Repeat steps 4 and 5 for each butto...

Page 82: ...re about to learn commands from The manufacturers name type of equipment such as TV VCR Drapes Lights and so on and model number of the component or remote in the appropriate fields 3 Click the Wizard command button this will open the New Remote Wizard dialog box 4 Check or uncheck the function titles you wish to insert and click OK 5 You can always edit the name of a function later if you make a ...

Page 83: ...he unit The TheaterTouch has an ALIGN function to help determine the correct position in front of the learning window and determine the modulation frequency of the donor remote s infrared signal This function is invoked upon entering the IR CAPTURE mode from the CONTROL PANEL page IMPORTANT The Align function determines the modulation frequency of the donor remote s infrared signal so all donor re...

Page 84: ...ck and forth in front of the learning window The donor remote control is located at the proper distance from the TheaterTouch when the Signal box is on darkened and the frequency read out is stable The frequency readout should not be 0 0kHz if it is possible to get it to read any other number by moving the donor remote around If the Signal box is off white the TheaterTouch is not detecting any inf...

Page 85: ... frequency measured with the ALIGN function should be displayed at the bottom of the screen If it is not you must go through the Align Procedure again 2 The communications cable should be connected to the TheaterTouch and the PC The TheaterTouch Designer software needs to be running with the Infrared Library Manager window open The dialog box should say Edit View on the title bar with the name of ...

Page 86: ...ill be stored in a temporary memory buffer and transferred to the Infrared Library Manager software automatically A red dot will be placed in front of the function text to let you know that the function has been learned The command will remain in memory for testing until it is overwritten by the next captured command The software will prompt you for each function command to be learned 5 To close t...

Page 87: ... IR Capture page this will test the last captured IR command The command will remain in memory for testing until it is overwritten by the next captured command 2 Make sure you point the TheaterTouch at the equipment to be controlled when you press the SELECT button If the command does not work properly it may need to be edited or re learned 3 To close the IR Capture window on the remote press the ...

Page 88: ... enable or disable continuous transmission Min Repeats Enter in this box the number of times that the repeating part of the IR code is sent by the remote Some infrared receivers need a command to be repeated a certain number of times to work properly and some may not work properly if the command is repeated at all Change this setting only if you are having trouble with a command Frequency This box...

Page 89: ...will be transmitted for as long as the button is held down or the Minimum Repeat times whichever is greater If the Sustain button is not checked the code will be transmitted only the Minimum Repeat number of time regardless of how long the button is held down Apply Use this to save any changes you have made Test Use this to test any changes you have made to a command Make sure to have the TheaterT...

Page 90: ...TheaterTouch System Controller 80 ...

Page 91: ...gle Custom Button Bitmaps are indivisible and must be placed separately onto individual buttons 3 Custom Buttons must provide an image for both the Up normal and Down pressed states of the button Bitmaps provide only the Up image The Down image of a Bitmap is created by simply inverting it 4 Custom Buttons can be any size up to the entire display size Bitmaps are limited to a handful of pre define...

Page 92: ...TheaterTouch System Controller 82 BUTTON BITMAP EDITOR SCREEN To open the Button Bitmap Editor select Button Bitmap Editor from the Library menu in the TheaterTouch Designer program ...

Page 93: ...Chapter 7 Image Editors 83 CUSTOM BUTTON EDITOR SCREEN To open the Custom Button Editor select Custom Button Editor from the Library menu in the TheaterTouch Designer program ...

Page 94: ...less a Bitmap Library is open Create New Image Command Use this command to create a new image in the currently open library in the Bitmap Editor the New Bitmap Size dialog will be displayed where you can select the size for the new Bitmap The built in libraries that come with the software are read only and new images cannot be saved to them Open Image Command Use this command to open an existing i...

Page 95: ... the Up and Down images or when other editing changes are made to the image Cut Command Use this command to move the selected sections to the Clipboard this replaces the selection with solid white You can use this to move images between the Button Bitmap Editor and the Custom Button Editor Copy Command Use this command to copy selected sections to the Clipboard This command does not alter the curr...

Page 96: ...selection you wish to remove and click the right mouse button Zoom Tool The Zoom Tool is used to magnify portions of the image Click the left mouse button over a spot in the Drawing Area to Zoom In make the image larger or click the right mouse button over a point to Zoom Out make the image smaller The Zoom commands on the View menu can also be used to change the Zoom level Pencil Tool The Pencil ...

Page 97: ...ectangle where it can be placed precisely on the image Rectangle Tool The Rectangle Tool is used to draw rectangles on the image Click the left mouse button in the Drawing Area where one corner of the rectangle should be placed drag the mouse to the opposite corner and release the mouse button To draw a white rectangle follow the same steps but click the right mouse button instead of the left The ...

Page 98: ... the mouse button To draw a solid white rounded rectangle follow the same steps but click the right mouse button instead of the left Filled Circle Tool The Filled Circle Tool is used to draw circles and ovals filled with a Fill Pattern on the image Several Fill Patterns are available in the rectangular area below the drawing tools To use the Filled Circle Tool choose the desired Fill Pattern click...

Page 99: ...E DIALOG BOX Button Bitmap Editor Only The New Bitmap Size dialog box opens when you select the Create New Image command You can choose from the five sizes listed in the dialog box a sample of the size will be displayed in the Sample section 26 by 10 pixels 1 section wide by 1 section high which is the smallest button bitmap size 26 by 26 pixels 1 section wide by 2 sections high which is the stand...

Page 100: ...TheaterTouch System Controller 90 ...

Page 101: ...Out time on the Control Panel page of the remote to your liking Default time is 10 seconds Refer to Chapter 2 for more details COMMUNICATION PROBLEMS Make sure the Computer Link button on frame 3 of the Control Panel page of the TheaterTouch is pressed before beginning the communication operation Make sure you are using the programming cable that was supplied with the unit and that both ends are c...

Page 102: ...uter is trying to access the serial port If you have a PDA such as a 3COM Palm Pilot or Apple Newton scanner such as a Visioneer PaperPort graphics tablet fax modem or other serial devices that plug into the same serial port you need to disable its software and restart Windows before TheaterTouch Designer can use that serial port If you have an internal modem and an external COM port at the same a...

Page 103: ...ure the donor remote is positioned properly The TheaterTouch has a signal level display that indicates when the donor remote is too close or too far away from the learning window Just the Signal box should light go dark when you have the proper level Once you have proper alignment do not move either the TheaterTouch or the donor remote until done learning all the commands you wish to learn Because...

Page 104: ...fine when placed on individual buttons try editing the Minimum Repeats in the Macro Editor to increase the number of times the command is repeated Click on the Edit Macro tool from the Tools dialog box on the bottom of the main screen click on the button on which the macro you are having trouble with is When the Edit Macro dialog box opens double click on the specific IR command you are having the...

Page 105: ...rated Tel 612 253 3100 Fax 612 253 3131 www rticorp com RTI TECHNICAL SUPPORT At RTI customer service and satisfaction is an utmost priority If you are encountering any problems or have a question about your RTI product please contact RTI Technical Support for assistance RTI provides technical support by telephone fax or E mail For the highest quality service please have the following information ...

Page 106: ...calling in regards to a software or programming question or problem please be at you computer when you place your call this will considerably speed up the troubleshooting process For technical support or assistance with your TheaterTouch remote software or accessories contact RTI at 612 253 3137 support rticorp com www rticorp com support For questions regarding service or repair of your TheaterTo...

Page 107: ...ds or manuals Please back up your internal program Although every effort is made to save this data and reload it after repair Remote Technologies Incorporated is neither liable for its loss nor responsible for providing a back up for you You must pay any shipping charges incurred in getting your TheaterTouch system controller to Remote Technologies Incorporated Remote Technologies Incorporated wil...

Page 108: ...TheaterTouch System Controller 98 ...

Page 109: ...densing Touch Panel Display High resolution STN LCD Digital Matrix 128 x 64 pixels Blue on Paper White Touchscreen never needs calibrating Display size HW 2 4 in x 1 3 in 61mm x 33mm Backlights White EL Display Blue EL Keypad Nominal Run Time on Full Charge 6 5 hours minimum continuous use 10 to 15 days on average use Standby Time on Full Charge 30 Days Battery Charge Time 3 4 Hours Total System M...

Page 110: ... Optional IRF 6 System Interface ID 10 unique ID codes available Dimensions Length 9 9 in 251mm Width 2 4 in 61mm body 2 9 in 74mm center Height 1 1 in 28mm Enclosure High impact molded ABS with textured finish Weight 11 oz 312g with battery pack 8 oz 227g without battery pack All specifications subject to change without notice ...

Page 111: ...vided you keep the original solely for backup or archival purposes You may not copy the written materials accompanying the SOFTWARE LIMITED WARRANTY Remote Technologies Incorporated guarantees that the disks on which the software is distributed are free from defects in materials and workmanship for a period of ninety 90 days from the date of purchase Any written or oral information or advice given...

Page 112: ...TheaterTouch System Controller 102 ...

Page 113: ...sting 34 resizing 35 selecting 34 C change passcode See control panel Channel Macro Wizard See macros charger See batteries permanently mounting 6 cleaning the TheaterTouch 4 clear all See control panel COM Port See communications commands adding to buttons 24 removing from buttons 26 communications sending 29 setting up 28 troubleshooting See troubleshooting computer link See control panel contac...

Page 114: ...emote 69 capturing codes 71 hints 63 overview 62 testing captured codes 73 troubleshooting See troubleshooting types of codes 61 IR Libraries adding a new remote 67 creating 64 editing commands 74 opening 66 opening the IR Library Manager 64 using the New Remote Wizard 68 IR Library Manager overview 61 M macros Button Test step 38 Channel Macro Wizard 44 defined 36 deleting 40 editing 36 editing c...

Page 115: ...ystem Configuration Report See printing T technical support See contacting RTI TheaterTouch Designer design hints 17 installing 15 overview 15 requirements 2 screen 16 updates 15 tilt switch See control panel time out See control panel touchscreen Main Menu 8 overview 8 troubleshooting 87 communications 87 display 87 IR codes 89 macros 90 U unpacking 1 ...

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Page 118: ...Part No 70 210009 19 Remote Technologies Incorporated 18681 Lake Drive East Chanhassen MN 55317 9383 USA www rticorp com ...

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