RTI TheaterTouch T2, User'S Manual And Programming Manual

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TheaterTouch System Controller
94
UNABLE TO LEARN COMMANDS
If for some reason you are unable to learn commands into the TheaterTouch, or you
cannot get commands to work, contact Technical Support to see if we can help you.
You may wish to check our web site to see if the codes are already available.
If need be we can try to learn the commands for you at our factory by sending us the
donor remote.
If successful, we can send you the commands via E-Mail or on diskette so you can
insert them into your remote file. It will also be posted on our web site for others to
use.
MACRO PROBLEMS
If you are having problems with missed commands in macros but the IR commands
work fine when placed on individual buttons try editing the
Minimum Repeats in
the Macro Editor to increase the number of times the command is repeated.
Click on the Edit Macro tool from the Tools dialog box on the bottom of the main
screen, click on the button on which the macro you are having trouble with is. When
the
Edit Macro dialog box opens, double-click on the specific IR command you are
having the trouble with, when the Edit Infrared Command dialog box opens, change
the number of repeats to 4 or 5 to start with and if that doesn’t work, bump it up to 7
or 8.
As always, when you make any changes to your file, be sure to send the new file to
the remote and thoroughly test your changes.
Minimum Repeats is usually set between 0 and 3, but some commands may need to
be repeated more times. You can set the number of repeats as high as you need to get
consistent results.