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Year Limited Warranty
We Cover
This warranty covers any defects in the parts or manufacturing of your Rotek Water Reverse Osmosis
Water Filtration System. We will give you new replacement parts in exchange for any defective parts.
What to Do
Please contact your qualified local representative who can give you information based on your situation.
Be sure to have a copy of your purchase confirmation email or receipt. They will verify that the product
and problem are under warranty and help you arrange to send your defective part back to Rotek Water
with your receipt and contact information (name, address, phone number, and email address). They will
help arrange to send the defective part, and the delivery of your replacement part, as well as guide you
through the installation..
Time Covered
This warranty is effective for 1 full year from the date of the original purchase.
Not Covered
This warranty does not cover labor for removal or installation, accumulation of dirt or grime (you are
responsible for your own cleaning), systems with the serial number removed or altered, damage from
improper storage (high or low temperature, sun damage, etc), damage from a system not installed as
instructions directed, anyone other than the original purchaser, damage from system abuse or
unintended operation of the system, acts of God, improper water source, modification, negligence, use of
the system beyond recommended specifications, Filters, RO Membrane, incidental damages from system
failure, systems used with parts not provided by Rotek Water (including tanks, filters, faucets, pumps,
diverter valves), or cosmetic damages..
Your State
Some states has further regulation on damages and warranty coverage. You may have other rights
depending on your state.
Email us: [email protected]
