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Troubleshooting
Contacting Technical Support
For technical questions regarding ROTARY GATE SYSTEMS
gate operators, please contact the Technical Support
Department at 1-877-331-4747.
Operator fails to start
A. Make sure you have power at the master distribution
panel and that the power has not been turned off.
Motor operates, but gate does not move
Motor sounds like it is working harder than normal
A. Make sure the gate is moving freely and without
binding throughout its entire travel.
Gate stopping part way open or closed (but no
visible obstruction)
A. The controller may have received a false obstruction
input triggered by current sensing set too low. M ake
sure the gate moves freely through its entire travel
before adjusting the current sensing.
B. The Maximum Run Timer may have counted down and
expired. This can be cause d by having the timer set
too low. When the timer expires, the gate stops and
the beeper will sound.
C. An obstruction signal from an accessory wired to the
obstruction input may have triggered falsely. Check
the control board for lit indicators for any of the
following
inputs:
safety,
shadow/reset,
open
obstruction, close obstruction, stop, et c. If any are lit
when the operator should be running, remove all
devices hooked to that function and hook them up
one at a time and try to run the operator until the
problem device is found
Gate staying open with automatic system
A. If there are vehicle dete ctors used with the operator,
one of the loops or loop detectors may be sending a
false signal or needs to be reset. Observe the
indicators on the loop detector. Unplug the detector
and try running the operator.
B.
An opening or reversing device may be stuck or
malfunctioning. Try disconnecting these devices and
hook them back up one at a time and try running the
operator until the malfunctioning device is found.
C. Make sure the close limit switch isn’t activated. If it is,
the operator will think the gate is already closed.
D. Any input into the Fire Dept terminal on the APeX
controller will open the gate and hold it open. This will
be indicated by EN 04 on the APeX display. To clear
this error, press the RESET button on the out side of
the control box and give the system an OPEN or
CLOSE signal.
Model SL-1000 R Maintenance
Battery Maintenance
The gel-cell batteries in this operator require no routine
maintenance. For assured continued performance, they should
be replaced every year. If power is to be removed for one week
or more, disconnect the negative wire from the batteries as this
will prevent deep discharging. Fully charge before use, after
storage or upon initial installation.
Preventative maintenance
Always disconnect power from operator before
servicing. Keep clear of gate during operation.
General
RGS gate operators are designed for many years of trouble -
free operation, and, under recommended operating conditions,
will require only minimal maintenance. To ensure that a unit is
ready for operation at all times, and to preclude serious
damage or failure, inspect the unit systematically. Proper
adjustments should be made as recommended.
Six-Month Preventative Maintenance
1. Inspect all nuts and bolts for proper tightness and
tighten as necessary.
2. Check all reversing devices for proper function. Inspect
all contact edges for wear and replace if required.
Check photoeyes for proper alignment and function.
3. Check current sensing for proper adjustment when
finished with inspections and maintenance.
4. Inspect the installation area. Are all the warning signs
intact and visible? If they are missing or need
replaced contact RGS. Be sure there are no control
stations mounted within reach of the gate. Review
safety literature with the customer and advise them to
remove any such stations found.
FCC Notice
This device complies with RCC R ules Part 15 and Industry
Canada Rules & Regulations. Operation is subject to the
following two conditions: (1) this device may not cause harmful
interference and (2) the device must accept any interference
received, including interference that may cause u ndesired
operation.
For all gate operators, you must inspect
the gate for proper operation. The gate
should move easily without binding
through its entire travel. If the gate does
bind, adjust or fix as required.
Failure to keep the gate in good working
condition will have adverse effects on
the operator.
Summary of Contents for SL-1000 R
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