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WiNG-MGR v2 User Guide
800.518.1519
D
Troubleshooting
b
Type
nm
and press enter. This displays the Net Mask. Verify it is the correct Net Mask.
c
Type
dg
and press enter. This displays the Default Gateway. Verify it is the correct
Default Gateway.
d
Correct any information that is wrong. If the information is correct, go to step 3.
3
With the serial cable connected and your terminal emulation program running, you can
enter an address to have the WiNG-MGR ping to.
a
Obtain a known good IP address.
b
In the terminal emulation program, type
ping <one space> ip address
and
then press enter.
Example: ping 192.168.1.1
c
If a ping response is not established, contact your IT department and make sure the patch
cord your using is not faulty. Have the network switch port checked to make sure it is
activated.
d
If a ping response is established, contact your local sales representative or RLE
Technologies.
Sensors do not automatically display on the WiNG-MGR’s home page.
By default, the WiNG-MGR is shipped with the sensor discovery feature turned OFF. In order
for the discovery to work, click the Sensor Discovery icon in the web page header. Follow the
directions as outlined in “Sensor Discovery Wizard” on page 25.
If the Sensor Discovery Wizard has run sensors still do not appear, work your way through the
following steps:
1
If the sensor is not visible on the WiNG-MGR’s home page, look at the top of the sensor
and see if the LED is blinking. If you do not see a blink, check the sensor’s batteries. If you
do see it blink, continue to step 2.
2
Verify the sensor’s serial number. Make sure you’re looking for the correct sensor at that
location.
3
The transmission range of a WiNG sensor depends on the distance between the sensor and
the WiNG-MGR, and the number of obstacles between the two. The more obstructions
between the devices, the weaker the signal becomes. Do not install a sensor inside a solid
metal cabinet. This can interfere with its transmission.
4
Bring the sensor closer to the WiNG-MGR. Run the sensor discovery wizard again. If the
sensor does not show in the wizard when it is close to the WiNG-MGR, contact your local
sales representative or RLE Technologies. If the sensor does show in the wizard, move the
sensor back to its original location.
5
Sensors have may loose signal quality or see a decrease in range due to distance or physical
obstructions. If moving the sensor to its original location causes the signal to be lost again,
your best option is to move the sensor to another acceptable location, where it can be “seen”
by the WiNG
-
MGR, or to purchase a range extender (WiNG-RXT) and add it to your
system.
Summary of Contents for WiNG-MGR v2
Page 4: ...4 WiNG MGR v2 User Guide 800 518 1519 ...
Page 14: ...14 WiNG MGR v2 User Guide 800 518 1519 1 System Overview ...
Page 74: ...74 WiNG MGR v2 User Guide 800 518 1519 5 WiNG RXT ...
Page 78: ...78 WiNG MGR v2 User Guide 800 518 1519 ...
Page 82: ...82 WiNG MGR v2 User Guide 800 518 1519 ...
Page 86: ...86 WiNG MGR v2 User Guide 800 518 1519 C Alternate Channel Pair Communications ...
Page 90: ...90 WiNG MGR v2 User Guide 800 518 1519 D Troubleshooting ...
Page 94: ...94 WiNG MGR v2 User Guide 800 518 1519 E Technical Specifications ...
