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Troubleshooting
Troubleshooting
289
Sections of the copies from
Print Drum (Cylinder) 1 are
incomplete.
Is the A4/Letter-R Drum (Cylinder) set
to Print Drum (Cylinder) 1?
Sections that exceed the maximum
printing range of the Print Drum (Cylinder)
are not printed.
In particular, setting to
[Rotate]
inverts the
original vertically and may produce
unexpected results.
To print an original that is larger than A4/
Letter horizontal, replace with the A3/
Ledger drum (cylinder).
Some areas are missing in the
printed copy.
The Glass Platen (and/or the ADF
Scanner Glass) is not clean.
Clean the Glass Platen (and/or the ADF
Scanner Glass).
A foreign object may exist on the
master.
Pull out the Print Drum (Cylinder) and
check if any object exists on the master. If
a foreign object exists between the master
and the Print Drum (Cylinder), remove the
master. Then set the Print Drum (Cylinder)
and perform the master-making operation
again.
• The paper size placed on the
Paper Feed Tray was not the same
as the size of the original at the
time of the master-making process.
• The Feed Tray Paper Guides were
not fit to the width of paper at the
time of the master-making process.
A master is made according to the size of
paper placed on the Paper Feed Tray;
namely the width of the Feed Tray Paper
Guides and the length of paper. If the size
of paper placed on the tray is smaller than
the size of the original, a master is not
made for the entire original. Set the same
size of paper on the tray as the original
and perform the master-making operation.
The back of the printed paper
is smudged with Ink
The Pressure Roller has been stained
with Ink.
Remove the Print Drum (Cylinder) and
clean the Pressure Roller.
If the print position is outside the print
paper, this may cause the Pressure Roller
to be stained with Ink.
Be careful when changing the size of print
paper or shifting the print position.
The Feed Tray Paper Guides were
not fit to the width of paper at the time
of the master-making process.
Adjust the Feed Tray Paper Guides to the
width of the paper.
If the Feed Tray Paper Guides are set
wider than the width of the paper, a master
will become wider than necessary.
Are you using a paper that does not
efficiently absorb Ink?
The Ink did not dry fast enough, marking
onto the reverse side of the next paper.
Either change the paper or try “Ink Saving”
or “Interval” features.
Problem
Possible Cause
Action